The Most Poorly Ran Website by a Large Company on the Planet is Toyota.com/owners

Discussion in 'Gen 2 Prius Main Forum' started by MilkyWay, Sep 4, 2018.

  1. MilkyWay

    MilkyWay Active Member

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    I constantly am on the prowl for Priuses and the concept of checking recent maintenance through toyota.com/owners is brilliant. Amazing actually. Has saved me a million times at auctions when I check the VIN and it says it was just recently at the dealership quoted for bad hybrid battery....Or to see lots of expensive repairs done over the years is a great bonus.

    That being said, 80% of the time the website doesn't even work. I check it about 5 times a week and no less than 4 out of 5 times I get this message:

    Capture.PNG
     
    #1 MilkyWay, Sep 4, 2018
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  2. bat4255

    bat4255 2017 Prius v #2 and 2008 Gen II #2

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    Yup,
     
    #2 bat4255, Sep 4, 2018
  3. JimboPalmer

    JimboPalmer Tsar of all the Rushers

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    Odd, I find it very slow, but it always works. (Firefox)
     
    #3 JimboPalmer, Sep 4, 2018
  4. Mendel Leisk

    Mendel Leisk Witness Leader

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    For quite a while Toyota Tech Info wouldn't come up when I used FireFox, it would complain about it's certificate. S'okay now though.
     
    #4 Mendel Leisk, Sep 4, 2018
  5. jerrymildred

    jerrymildred Senior Member

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    Most times, when I want to enter maintenance I've done, it takes at least two tries. Sometimes it won't work at all till the next day.

    I wonder if it's on a server that doesn't have enough bandwidth.
     
    #5 jerrymildred, Sep 4, 2018
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  6. bisco

    bisco cookie crumbler

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    all of toyota's websites work about as well as entune.
     
    #6 bisco, Sep 4, 2018
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  7. edthefox5

    edthefox5 Senior Member

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    Put it on Trusted Sites.
     
    #7 edthefox5, Sep 4, 2018
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  8. Kenrico

    Kenrico Member

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    I am currently locked out ...even tech support could not unlock my login .

    Kenny
     
    #8 Kenrico, Sep 4, 2018
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  9. edthefox5

    edthefox5 Senior Member

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    I wentb there yesterday with no problem using chrome
    Firefox is seriously jacked up right now I gave up on it.
     
    #9 edthefox5, Sep 5, 2018
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  10. padroo

    padroo Senior Member

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    It's always best to have more than one browser on a desktop or laptop computer. We tend to get stuck on one browser.

    I have trouble uploading pictures to this site with Chrome but IE works, knowing that I just switch to IE but Chrome is still my favorite.
     
    #10 padroo, Sep 5, 2018
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  11. bat4255

    bat4255 2017 Prius v #2 and 2008 Gen II #2

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    I use both, Firefox and Chrome, same issue with both.
     
    #11 bat4255, Sep 5, 2018
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  12. bat4255

    bat4255 2017 Prius v #2 and 2008 Gen II #2

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    Two
    Today it works, although slow. It's about average fo that site, a 20% success rate.
     
    #12 bat4255, Sep 7, 2018
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  13. chelvis

    chelvis Member

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    Agreed, it is a sketchy site. I do use it similar to what the OP was doing.
     
    #13 chelvis, Sep 11, 2018
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  14. m.wynn

    m.wynn Senior Member

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    "Sorry, but the National Data feed appears
    to be offline. Please try again soon."

    Tried just now to access service records for our recently acquired '05 and got this typical gem. And so it goes with the T-Owners site:cool:... I actually think it's gotten steadily worse over the years.
     
    #14 m.wynn, Sep 11, 2018
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