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How to Activate your Complimentary ChargePoint Card (P.S. it has a limited life span)

Discussion in 'Prime Main Forum (2017-2022)' started by Tideland Prius, Dec 1, 2016.

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  1. sdhzlgl

    sdhzlgl Junior Member

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    Used twice, why is my account amount negative?

    Screenshot_20180528-151338.jpg
     
    #181 sdhzlgl, May 28, 2018
  2. Team ChargePoint

    Team ChargePoint Active Member

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    Hi there sdhzlgl! I sent this question over to our driver support team. They looked into your balance question and it does appear that you are getting credit for your promotion. If you have questions on this please call our driver support team directly at 888.758.4389, where the team is available 24/7, and they can research it further for you!
     
    #182 Team ChargePoint, Jun 2, 2018
  3. MagnetoBlue

    MagnetoBlue Junior Member

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    Hello, I bought 2017 Prius Prime and I activated my $100 ChargePoint card. Can I use this at a blink station yet?
     
    #183 MagnetoBlue, Jun 9, 2018
  4. triggerhappy007

    triggerhappy007 Active Member

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    No. It'll only work at ChargePoint locations only. Download their app and you can see their locations around you.

    Blink is expensive, you might as well just buy gas and it'll be full in 5 minutes. LOL
     
    #184 triggerhappy007, Jun 9, 2018
    MagnetoBlue likes this.
  5. MagnetoBlue

    MagnetoBlue Junior Member

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    Damn, ok. Thanks for letting me know.
     
    #185 MagnetoBlue, Jun 9, 2018
    Team ChargePoint likes this.
  6. Nathanimal

    Nathanimal New Member

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    I got one of the last 2017 Prius Primes on the lot and I didn't get the envelope either. I didn't find out about the credit until I saw this thread!
    I called ChargePoint (awesome customer service) and gave them my VIN and they set me up with the $100 credit. I had already downloaded the app and used it several times. I will definitely keep using it!
     
    #186 Nathanimal, Jul 12, 2018
    Team ChargePoint likes this.
  7. 2015BlizzardPriusFour

    2015BlizzardPriusFour Active Member

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    Disregard.
     
    #187 2015BlizzardPriusFour, Jul 15, 2018
  8. maiki

    maiki Member

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    I just picked up my 2018 Prius Prime Advanced this past Monday. I was given no such card. Are the dealers supposed to give us such a card? (California)
     
    #188 maiki, Sep 15, 2018
  9. schja01

    schja01 One of very few in Chicagoland

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    The card only applies to 2017.
     
    #189 schja01, Sep 15, 2018
    mr88cet likes this.
  10. mr88cet

    mr88cet Senior Member

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    You can probably get one at 1-888-758-4389.
     
    #190 mr88cet, Sep 15, 2018
  11. maiki

    maiki Member

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    not for 2018 models?
     
    #191 maiki, Sep 16, 2018
  12. schja01

    schja01 One of very few in Chicagoland

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    Correct
     
    #192 schja01, Sep 16, 2018
  13. mr88cet

    mr88cet Senior Member

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    I was not aware that they discontinued that in 2018. Oh well, not a huge loss...
     
    #193 mr88cet, Sep 16, 2018
    will the engineer likes this.
  14. My first EV

    My first EV Junior Member

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    I’m a new owner of Prius Prime—-just 4 days! Was wondering if this is available in Canada? I lived in Burnaby, British Columbia. I am just frustrated or surprised? That my dealer tells me nothing about how to use those chargers out in the city other than charging at my own home! And I would be much appreciated if they at least give me a print out information about various charging providers. Of course, a complimentary charge card with 100days, $100, would greatly helps!
     
    #194 My first EV, Nov 4, 2018
  15. My first EV

    My first EV Junior Member

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    my salesman told me that there’s a lock system of my new 2018 Toyota Prius prime , but when I checked and refer to the manual, the manual lock is absent, still has to figure out a digital lock from the steering wheel button!

    And yes, I heard people steal them and sell it on eBay for $100:(
     
    #195 My first EV, Nov 5, 2018
  16. Tideland Prius

    Tideland Prius Moderator of the North
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    No. It's only available in the US.

    Yeah finding a salesperson that is willing to spend the time to go over important aspects of the car is rare. I'm lucky that I did have one when I picked up my Gen 3.

    There are various charging station companies (just like gas companies). Most require a username and a credit card (but they are free to use at the moment or you pay for parking but electricity is free etc).

    Canadian chargers are...

    • Flo
    • Chargepoint
    • EVConnect
    • GE Wattstation
    • Sun Country
    • Circuit électrique (obviously you can guess where those stations are)

    As far as I know, Sun Country and GE Wattstation do not requre an RFID card or an app to dispense the charger.

    Also, there are places where they just installed a charger like you would at home, so for those, obviously you won't need an RFID card or an app.

    The best place to find out what types of chargers are available in your area is to check plugshare.com (I believe there's an app as well). That's your best bet.

    (e.g. looking at Metrotown, they use Flo chargers.)
     
    #196 Tideland Prius, Nov 5, 2018
    My first EV likes this.
  17. My first EV

    My first EV Junior Member

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    Thank you for all the info!
     
    #197 My first EV, Nov 8, 2018
  18. will the engineer

    will the engineer Active Member

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    I sent an email to the company. they just flat out ignored me

    Posted via the PriusChat mobile app.
     
    #198 will the engineer, Mar 25, 2019
  19. bevhoward

    bevhoward Member

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    Is this offer no longer valid? I just purchased a 2020 Prius Prime XLE, entered the vin on the chargepoint website and got "enter a valid promo code" as the response.

    Thanks in advance,
    Beverly Howard
     
    #199 bevhoward, Oct 25, 2019
  20. Tideland Prius

    Tideland Prius Moderator of the North
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    Sorry, it was only available to those who purchased a 2017 Prime when it was initially launched.
     
    #200 Tideland Prius, Oct 26, 2019
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