Won't receive new text messages

Yeah, something's up for sure and I don't blame you for giving up to save what little patience is left. Btw - you wouldn't see Cortana in your contacts, but she's there. I'm assuming her number is written somewhere in her code.

Sorry your having problems though. I've set up probably a dozen people with her at work and at the dealership when I swing by. Both on Android and IPhone. Never had an issue and has functioned flawlessly.

 

And thank you for your solution feedback.

 

You could try another text messaging program. Sometimes the stock messaging program - if it's not Android Messaging - works better with the devices I support.

I must admit I've had no issues with an LG V30 in my 2016 Prius 3 with ATP, which has the navigation system. My Entune has updated itself twice, but I don't know what version it's on. I could check later.

The first thing I did when I had a spare minute was check the compatibility list using T-Mobile, so I think you got somebody who was inexperienced, or didn't know about the Metro PCS/T-Mobile connection.

I also checked T-Mo's support site, since Metro doesn't have one. Nothing there.

MetroPCS vs T-Mobile shouldn't cause a real issue, unless you've used so much data that you've gotten deprioritized. Unlimited isn't really unlimited.

In an area where any T-Mobile towers are congested, T-Mobile customers get priority over T-Mo customers who are deprioritized for for using over 50GB (<2%). Metro customers are 3rd in line, followed by Metro customers who are deprioritized.

I would only suspect a carrier issue if you were using a 2 bit MVNO (mobile virtual network operator, a company that buys bulk airtime from a major carrier and has no facilities of their own) like Mint SIM, which would be behind Metro in terms of prioritization.

Unlimited isn't really unlimited, unless you have Binge On/Music Freedom or certain T-Mobile One options. I'm not sure if Metro has similar options or if Metro customers always get capped.

The device is compatible, and I can't imagine Metro would have disabled any of the Bluetooth features. Often, Metro gets phones like the Stylo 3 Plus before T-Mo and sells them as exclusives for a while to see how they do, then T-Mo picks them up as budget devices. The Stylo 3 Plus is a nice phone, I know people who used them to replace recalled Note 7s and liked them very well.

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I think the last time I sent a text message was when I first got my car to test it out and it worked fine using the Siri option. I use WhatsApp for all my messages, but if I try that I get an audio message saying I have to unlock my iPhone and 'I don't recommend doing that whilst driving'

I tried the Cortana option as someone suggested above but haven't managed to get it working.

When I do get a text it comes up on my media screen but it doesn't announce it or read it which from reading above it should do? I have a similar thing if I touch a traffic icon on the Sat Nav screen, sometimes it will talk, other times I have to press the speaker icon to get it to talk.... weird!

 

I get a ping from my phone when a text or email comes in and the screen shows a few words of text to read.

 

My pleasure, Moneypenny!

Sorry I can't help Apple users, I have no experience with those devices. That OS confounds me.

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I am wondering if mine doesnt do it becuase I have an Apple Watch which receives the notifications. I guess I could try it without my watch present to see if it makes any difference.

 

Hmm. Don't know about that. My Android (7) picks up the message and pings, obviously, Hwawei watch vibrates and the message appears on the main screen soon after. It's a few words first, then you choose whether to read or dismiss via touchscreen. There me at be a simpler method of doing it, but I've never tried.

 

Some Android phones come with messaging apps the manufacturer has created.

These seem to be incompatible with car systems. Android Messaging works fine, as do other standards-based apps. I've used Handcent, Moneypenny has used Textra.

Any app that requires the permission "prevent device from sleeping" is going to have issues. Most streaming apps need that permission. It looks like WhatsApp does, too. That's easy to fix on an Android device, not sure you can do it on an Apple phone.

There are Android apps that you can use to back up your SMS messages, if you'd like. Your carrier does save then for a certain length of time, but they may or may not send then back to your device. They come in handy if you want to try out new SMS apps or get a new device.

Perhaps that's something you could try if you're willing to experiment with another SMS app, @Harters.


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I will have to have a think on that

 

I've got a Mate 9, but I've never paired it with my Prius. I haven't got a smartwatch, though.

Do you use Huawei's messaging app or a different one? Or, are you pairing the phone to the watch and the watch to the Prius?

I've got to run errands, I'll bring the Mate & pair it, see what happens if I set the default messaging app to something other than Android Messaging m

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That's what I like!

Service with a smile!

 

I use the P9's Google messaging service and have linked phone to car Bluetooth.