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No Response from Priuschat Shop

Discussion in 'Gen 4 Prius Accessories and Modifications' started by william zhang, Feb 14, 2018.

  1. bisco

    bisco cookie crumbler

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    not as much as it was when pc was breaking every few days.
     
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  2. cyberpriusII

    cyberpriusII Prodigyplace says I'm Super Kris

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    And, it was during that time that he merrily posted about Japan, but ignored pleas for help about forum issues.
     
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  3. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    It seemed to stabilize after an upgrade though.

    EDIT: Oops I was referring to the 2017 instability. Is this getting to be an annual occurrence? :eek:
     
  4. william zhang

    william zhang New Member

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    Anyway, I am tired of waiting and about to file a dispute on my credit card for getting my 40 dollars back.

    This is the worst experience I had. So Sad!
     
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  5. Mendel Leisk

    Mendel Leisk EGR Fanatic

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    @Tideland Prius is there any way to put an "out of order" sign on PriusShop??
     
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  6. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

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    Unfortunately, it's out of my jurisdiction.
     
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  7. bisco

    bisco cookie crumbler

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    should we stop recommending?
     
  8. royrose

    royrose Senior Member

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    I'm curious, does your credit card account show a charge when you made the purchase or when it was supposedly shipped? Since nobody seems to be home, I wonder how the process of charging the customer goes.
     
  9. william zhang

    william zhang New Member

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    royrose, My credit card was charged at Feb, 1st, two days after I made order online. and then my order was changed to "shipped". but usps store shows status "pre-shipment" since then.
     
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  10. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    Here are the laws PriusChat Shop must follow: (Bolding is mine)

    Your Rights When Shopping by Phone, Mail or Online
    The Mail, Internet, or Telephone Order Merchandise Rule applies to most goods you order by mail, phone, fax, or online. It requires sellers to have a reasonable basis for claiming they can ship an order within a certain time and details what sellers should do if there is a delay.

    Ship Dates
    • By law, a seller should ship your order within the time stated in its ads or over the phone. If the seller doesn’t promise a time, you can expect it to ship your order within 30 days.
    • The shipment “clock” begins when the seller receives a “properly completed order.” That includes your name, address and payment (check, money order or authorization to charge an existing credit account — whether the account is charged at that time or not).
    • If the seller doesn’t promise a shipping time, and you are applying for credit to pay for your purchase, the seller has an additional 20 days (50 days total) to establish the account and ship the merchandise.
    Delays
    If the seller is unable to ship within the promised time, it must notify you, give a revised shipping date and give you the chance to cancel for a full refund or accept the new shipping date. The seller also must give you some way to exercise the cancellation option for free — for example, by supplying a prepaid reply card or staffing a toll-free telephone number.

    • If you don’t respond — and the delay is 30 days or less — it’s assumed that you accept the delay and are willing to wait for the merchandise.
    • If you don’t respond — and the delay is more than 30 days — the order must be canceled by the 30th day of the delay period and a full refund issued promptly.
    If the seller can’t meet the revised shipping date, it must notify you again by mail, email or telephone and give you a new shipping date or cancel your order and give you a refund.

    • The order should be canceled and a refund issued promptly unless you indicate by the revised shipping date that you are willing to wait.
    • If you don’t respond to the second notice, the seller should assume that you are not willing to wait issue a full refund promptly.
    from Federal Trade Commission
     
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  11. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    Here is another nugget from the above site:

    Many credit card issuers have policies against sellers charging a credit card account before shipment. If you think a seller charged your account too soon, report it to the credit card issuer. Otherwise, the issuer has no way to know the seller isn’t following its policies.

    The article goes on to describe how to report this.
     
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  12. RCO

    RCO Senior Member

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  13. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    The link is in post 30 at the end. Post 31 is from the same link.
     
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  14. william zhang

    william zhang New Member

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    Just want to update: I filed the dispute at my credit card account for this purchase and will get money back in few days.

    anyone has suggestion about where I could buy the nice sunshade for my 2017 prius two eco?
     
  15. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    Here is the manufacturer's site for the PriusChat store one.

    Heatshield Store - Advanced Windshield Reflector
     
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  16. Mendel Leisk

    Mendel Leisk EGR Fanatic

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    This is troubling. I don't much like hanging around a "financial sink hole", that keeps swallowing the unsuspecting, and nothing been done about it. Anyway to report ourselves? What would this be, "wire fraud"? Lol.
     
  17. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    See posts 30 & 31. Unfortunately, you need to try to make a purchase first though,
     
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  18. Sam Spade

    Sam Spade Senior Member

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    It has been pretty obvious for a LONG time now that the original owner/operator has either lost interest OR is completely incompetent.......and yet hundreds of users still stay here. Head, meet brick wall. :rolleyes:
     
  19. bisco

    bisco cookie crumbler

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    at least the site itself has been working pretty well. so we don't buy anything from the shoppe until it is fixed, no biggie, unless we go belly up.
     
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  20. Sam Spade

    Sam Spade Senior Member

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    It might be interesting to note that the present real owner of Priuschat.com is hidden behind a "privacy" company.
    This is the modern electronic equivalent of a mail drop box.

    The current owner might or might not be Danny.
    I suspect not.

    Continuing to accept money for things the owner never intends to ship sounds a LOT like fraud to me.
     
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