Toyota Roadside Assistance

Discussion in 'Gen 4 Prius Main Forum' started by GreenBean17, Jan 16, 2018.

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  1. GreenBean17

    GreenBean17 New Member

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    Where do I register for Toyota Roadside Assistance? How do I contact them if I need assistance, and what is included in its assistance? How do I know exactly when it runs out? The dealer doesn't know, didn't even know that my donut-less Four has 3 years, not just one.
     
    #1 GreenBean17, Jan 16, 2018
  2. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    #2 Prodigyplace, Jan 16, 2018
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  3. GreenBean17

    GreenBean17 New Member

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    Thank you! I went to the Toyota Owner site and registered. Dealer must have entered my information upon sale because I was able to find all the information about the roadside assistance.
     
    #3 GreenBean17, Jan 16, 2018
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  4. Tideland Prius

    Tideland Prius Moderator of the North
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    The in-service date on your purchase form is the start date. (Although the Toyota website is confusing....it says 2 years from date of first use... so if you never require roadside assistance, it's still valid?)
     
    #4 Tideland Prius, Jan 16, 2018
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  5. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    It starts counting at the 5K check?
     
    #5 Prodigyplace, Jan 16, 2018
  6. bisco

    bisco cookie crumbler

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    welcome!
    i got a couple tags for my key fob with a plastic card with the owners manual back in 2012. has the dates of coverage, 800 number and etc.
     
    #6 bisco, Jan 16, 2018
  7. Harters

    Harters Active Member

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    I had an email from Toyota yesterday to say that my Roadside Assistance is coming to an end soon. It seems in the UK we only get 1 year (n)..... not that I go very far anyway :LOL:
     
    #7 Harters, Jan 17, 2018
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  8. RCO

    RCO Senior Member

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    I know, traffic's awful these days! :ROFLMAO:
     
    #8 RCO, Jan 17, 2018
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  9. kithmo

    kithmo Couch Potato

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    That's the AA roadside assistance, you can renew it every year. I think the OP was talking about the Toyota Roadside assistance app on the Nav.
     
    #9 kithmo, Jan 17, 2018
  10. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    We get free 2 years of ToyotaCare maintenance including roadside assistance when purchasing a new Prius.
     
    #10 Prodigyplace, Jan 17, 2018
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  11. jdenenberg

    jdenenberg EE Professor

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    I also have AAA so there are two numbers I can call.

    JeffD
     
    #11 jdenenberg, Jan 17, 2018
  12. ATHiker

    ATHiker Senior Member

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    If you have the magic button up by the rear view mirror — Safety Connect, I think — best not to assume the dealer registered you automatically. Mine did not.

    That is free for just a year, then $80 thereafter.

    Not a great deal in year two since you have the free Toyota Care then anyway, but not so bad in year 3 and beyond— since the $80 includes towing and such as well as button functionality and associated features like automatic calls with airbag deployment and stolen care tracking.

    I think ...
     
    #12 ATHiker, Jan 17, 2018
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  13. Mendel Leisk

    Mendel Leisk Senior Member

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    I'd take that to mean first use of the car, not the service.
     
    #13 Mendel Leisk, Jan 17, 2018
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  14. padroo

    padroo Senior Member

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    I got paperwork in the mail and went on line and had trouble registering. I went to the dealer and they told me they registered me and I didn't have to do anything. I put the phone number in my cell phone.
    My insurance has towing and I have a couple of local towing services in my phone as well.
     
    #14 padroo, Jan 17, 2018
  15. Harters

    Harters Active Member

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    A bit confusing as the email states "Your Toyota Roadside Assistance expires soon", so is that the name they are giving to AA cover?

    Whatever it is I will not be renewing :)
     
    #15 Harters, Jan 18, 2018
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  16. kithmo

    kithmo Couch Potato

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    Yes, in the UK the AA cover is called Toyota Roadside assistance and it's the full AA package, home start, relay etc. at about £60 last year (IIRC) that's half the price that the AA charge , worth having IMO for just over £1 a week just for peace of mind.
     
    #16 kithmo, Jan 18, 2018
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  17. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    Thanks.
    I did not think of that since I do not have the "magic button".
     
    #17 Prodigyplace, Jan 18, 2018
  18. padroo

    padroo Senior Member

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    Here is the number I have in my phone for Toyota Road Side Assist. 800-444-4195
     
    #18 padroo, Jan 18, 2018
    Last edited: Jan 18, 2018
  19. Mendel Leisk

    Mendel Leisk Senior Member

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    Notes I took regarding our Toyota (Canada) road side assistance card:

    ----
    Front side of card:
    Roadside Assistance
    1-888-TOYOTA-8
    (1-888-869-6828)
    Mechanical Breakdown Towing * Accident Towing * Boost a dead battery * Provide Key lockout service * Deliver gasoline if stranded * Change a flat tire * Winching from a ditch
    Rear of card:
    When calling Toyota Roadside assistance you should have the following information ready:
    * Vehicle Identification Number (VIN)
    * Odometer reading
    *Location of your vehicle (address or intersection).
    * Service required
    24 hour Nationwide assistance including Canada and the continental United States of America
    ----
     
    #19 Mendel Leisk, Jan 18, 2018
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  20. thunderstruck

    thunderstruck Active Member

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    I checked my auto insurance online, and when my roadside expires with Toyota I can add it to my insurance policy for some ridiculously cheap amount, like $3 every 6 months.
     
    #20 thunderstruck, Jan 20, 2018
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