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Audio keeps freezing while using usb and bluetooth functions

Discussion in 'Prius c Audio and Electronics' started by Kyle Johnson, Mar 25, 2017.

  1. Kyle Johnson

    Kyle Johnson New Member

    Joined:
    Mar 25, 2017
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    Location:
    Portland, OR
    Vehicle:
    2014 Prius c
    Model:
    Three
    Not sure if I'll be able to properly explain this but I can't seem to find a solution online. I have a 2014 Prius c. I first noticed the problem when I got an iPhone 7. When i'm listening to music from my iPhone, whether it be through usb or bluetooth, my music will freeze. When I try to reboot the stereo or reload the audio preference it will not reload. The only way that I have found to be able to get it to work again is when I turn off the cars power and turn it back on. Anyone else experiencing this? Does it sound like an issue with the vehicle or with the phone?
     
    #1 Kyle Johnson, Mar 25, 2017
  2. CoachJoe

    CoachJoe New Member

    Joined:
    Mar 27, 2017
    1
    0
    0
    Location:
    Los Angeles
    Vehicle:
    2013 Prius c
    Model:
    Three
    Just purchased a used 2013 C and I'm having the same problems. iPod and Bluetooth will stay on Loading and never load unless vehicle is turned off and on.
     
    #2 CoachJoe, Mar 27, 2017
  3. xliderider

    xliderider Senior Member

    Joined:
    Apr 19, 2012
    7,921
    3,144
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    Location:
    Honolulu, HI
    Vehicle:
    2011 Prius
    Model:
    Three
    I used to have similar problems with my Android phone when there was a corrupted file on my memory card, the device would freeze and lock up. It had nothing to do with playing music on my car's audio system, but maybe you can check your music files for anything that is corrupted or not right.
     
    #3 xliderider, Mar 28, 2017
  4. Chris92057

    Chris92057 Junior Member

    Joined:
    Aug 13, 2015
    49
    8
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    Location:
    Jacksonville Fl
    Vehicle:
    2013 Prius c
    Model:
    Three
    I upgraded to 10.3 on the iOS. I had to reset all my Bluetooth connections. (Remove, and reapply. That solved my issues across the Bluetooth connections I have.)
     
    #4 Chris92057, Mar 30, 2017
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