1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Cracked Rear Wheel area near flap

Discussion in 'Gen 4 Prius Main Forum' started by PurcellvillePinball, Mar 21, 2017.

  1. PurcellvillePinball

    Joined:
    Jun 28, 2008
    30
    27
    0
    Location:
    Purcellville, Virginia
    Vehicle:
    2017 Prius
    Model:
    Four Touring
    my 2017 Prius Four Touring is just over 3 months old. I noticed that the plastic at the flap to the rear passenger wheel is broken. I assume this is due to typical road debris.

    This is disappointing. This area should be made of material that can handle road debris. I assume this is not covered under the regular warranty or extended platinum warranty.

    I have only driven on roads and have not hit anything.

    Thanks
    Michael
     

    Attached Files:

  2. JC91006

    JC91006 Senior Member

    Joined:
    Nov 10, 2013
    16,525
    8,428
    0
    Location:
    Los Angeles, CA
    Vehicle:
    2008 Prius
    Model:
    II
    Bring it to the dealer and tell them it's an inferior part, should be covered under warranty
     
    PurcellvillePinball likes this.
  3. Veliksam

    Veliksam Member

    Joined:
    Aug 24, 2014
    108
    61
    0
    Location:
    Orlando
    Vehicle:
    2014 Prius c
    Model:
    Two
    Your insurance should cover it under comprehensive coverage.
    Hopefully your deductible isn't that bad.

    You could always epoxy it.

    Posted via the PriusChat mobile app.
     
  4. kithmo

    kithmo Couch Potato

    Joined:
    Apr 25, 2010
    2,404
    2,773
    47
    Location:
    South Yorkshire, UK
    Vehicle:
    2016 Prius
    If there are no impact marks on or around the crack area, then it's a manufacturing defect, covered under the warranty.
     
    RCO likes this.
  5. Gen 2 Tom

    Gen 2 Tom Active Member

    Joined:
    May 15, 2016
    333
    286
    0
    Location:
    Lincoln Park NJ
    Vehicle:
    2016 Prius
    Model:
    Three
    To do that kind of damage it look like it was hit. I think the dealer will say that's what happened.
     
  6. PurcellvillePinball

    Joined:
    Jun 28, 2008
    30
    27
    0
    Location:
    Purcellville, Virginia
    Vehicle:
    2017 Prius
    Model:
    Four Touring
    I brought it to the dealer. The service person said that I hit something or ran over something that pushed the flap back and caused it to break the side of the car.

    I called Toyota Care and sent the above pictures to them as well. When I called, they said to take it to the dealer to evaluate. They have not seen the email and photos I sent yet. It can take up to a day to post...

    The service person stated that I should call Toyota Care and see if they can do something. (I seem to be in an infinite loop.)

    Did I run over anything I felt? No. Did I run over something or some road hazard cause it? Probably. Is this the quality of the cars we now have to accept? My 10.5 year old Prius with 215,000 miles never had this kind of problem.

    You would think something that hangs down would have some play and not cause the side of the car to break.

    I love my Prius. And I will live with a crack for the next 10 years or so. It would just be nice to have cars that are not made of plastics, like toys.

    I was hoping others would have similar problems that we can keep track of and see if this becomes an issue.

    Thanks
    Michael
     
  7. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,686
    39,222
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    Yes. There are lot of minor changes they could make to mitigate what happens with little "love taps". They're likely right, that low hanging spat likely snagged something, and leveraged at it's connection.

    See if you can get the spat off, and wheel well liner, loosen things up to get at the backside, put in some fiberglass mesh and a two-part bumper repair bond. This is something I've used, but maybe just a Canadian product, not sure:

    upload_2017-3-22_18-8-14.png

    Fiberglass mesh and any two-part epoxy, JB Weld or whatever, would work I think.
     
    RCO and PurcellvillePinball like this.
  8. kithmo

    kithmo Couch Potato

    Joined:
    Apr 25, 2010
    2,404
    2,773
    47
    Location:
    South Yorkshire, UK
    Vehicle:
    2016 Prius
    Possibly something/someone hit it while it was parked. :(
     
    RCO likes this.