Antilock Brake System Malfunction

Discussion in 'Gen 4 Prius Care, Maintenance and Troubleshooting' started by JakeB, Dec 5, 2016.

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  1. bisco

    bisco cookie crumbler

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    but at least it's cheaper to find out they don't know what's wrong with you?
     
    #21 bisco, Jan 11, 2017
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  2. Beachbummm

    Beachbummm Senior Member

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    sucks to have these defects in new cars
     
    #22 Beachbummm, Jan 11, 2017
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  3. JakeB

    JakeB New Member

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    I picked up my car from dealer yesterday after they replaced the bracket for the brake pedal. The ABS and VSC lights were off and stayed off for my entire trip home. I did notice that while I can turn on the cruise control I can not set the speed. This morning as I drove out of my neighborhood the ABS and VSC lights went on again so it is back to the dealer. :(

    #mynextcarwillbeahonda
     
    #23 JakeB, Jan 13, 2017
  4. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    Thanks for the update. I wonder what they will try next. Start swapping parts with a known good vehicle? :eek: :cry:
     
    #24 Prodigyplace, Jan 13, 2017
  5. bisco

    bisco cookie crumbler

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    check your warranty for lemon law info. i think it's 3 strikes and you're out.
     
    #25 bisco, Jan 13, 2017
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  6. JakeB

    JakeB New Member

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    Here is a link to Massachusetts Lemon Law, New and Leased Car Lemon Law
    . It states "The Lemon Law only covers serious defects- those which substantially impair the use, market-value or safety of the vehicle". Not sure if Toyota would agree this is a serious defect.
     
    #26 JakeB, Jan 13, 2017
  7. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    It should be rather clear that an ABS problem would impair the safety of the vehicle.
     
    #27 Prodigyplace, Jan 13, 2017
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  8. RCO

    RCO Senior Member

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    Like déjà vu all over again. Time to call @Prius Team
     
    #28 RCO, Jan 15, 2017
    Last edited: Jan 16, 2017
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  9. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    You mean call @Prius Team . When typed correctly a selection pops up after you type the @ and a couple of letters.

    I have seen no responses the past couple of times though. If @JakeB PMs them it will probably send them an email alert.

    Please keep us updated.
     
    #29 Prodigyplace, Jan 15, 2017
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  10. RCO

    RCO Senior Member

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    Thanks pp. That choice option never comes up on my tablet, doh! :(
     
    #30 RCO, Jan 15, 2017
  11. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    [
    Hmmm.
    It works on my iPhone, iPod, & PC browsers. I do not use any apps for PriusChat.
    If you try & edit a posting like that afterwards, you see some magic tags were inserted behind the scenes.
     
    #31 Prodigyplace, Jan 15, 2017
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  12. JakeB

    JakeB New Member

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    Thanks for letting me know about @Prius Team. I will give the dealership one more chance before contacting them.
     
    #32 JakeB, Jan 16, 2017
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  13. RCO

    RCO Senior Member

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    You're welcome, Jake. Using that @ sign pings the guy directly so he knows it's a message for him. Apparently he not been heard from in a while now, but you don't have to ping him again.
     
    #33 RCO, Jan 16, 2017
  14. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    You can also PM ("Start a conversation") with them. I know, by default at least, that sends them an email. In the web interface, use the envelope beside the Alert flag in the upper right of the page.
     
    #34 Prodigyplace, Jan 16, 2017
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  15. JakeB

    JakeB New Member

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    Just got a call from the dealer and the next attempt at fixing this problem will be to replace the brake pedal assembly. I will be dropping my car off tomorrow morning. Third time a charm?
     
    #35 JakeB, Jan 24, 2017
  16. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

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    I believe lemon law is "three strikes, you're out". Replacement maybe?
     
    #36 Prodigyplace, Jan 24, 2017
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  17. JakeB

    JakeB New Member

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    I imagine that the law varies by state. In Massachusetts the law states:
    If the substantial defect continues or recurs after the manufacturer or authorized dealer has made a reasonable number of repair attempts to repair the defect, you must give the manufacturer (not the dealer) one final repair opportunity, not to exceed seven business days, to fix the defect.
    So if the new brake pedal assembly doesn't resolve the problem they would have one final shot.
     
    #37 JakeB, Jan 24, 2017
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  18. JakeB

    JakeB New Member

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    A technical field service representative from Toyota is schedule to take a look at my car on 1/31.
     
    #38 JakeB, Jan 26, 2017
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  19. Prius Team

    Prius Team Toyota Marketing USA

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    Hey Jake - Sorry I've been slow on the draw lately! Glad to hear they're taking a look at the car.
     
    #39 Prius Team, Jan 30, 2017
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  20. pjm877

    pjm877 Member

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    throw parts at it until it is fixed... next part ..... Rotors... then CVT... then ..... car seat...Toyota USA can not be too happy with the service tech ???
     
    #40 pjm877, Jan 31, 2017
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