Cannot add gas ?!

try a different pump? pump slowly? let it breathe for a few minutes after removing the cap, before starting to pump? that's all i got.

 

I've had this happen once. This remedied my issue.

Press & hold the fuel door release button for a second or two.

IIRC, the button triggers a vent valve as well as the door release.

Posted via the PriusChat mobile app.

 

Let us know how it goes!

 

Hum...... I wonder if the gas door release button triggers the on screen refilling message?

 

I purchased a 2016 Prius 3 Touring last March. Since then I have had three experiences where I could NOT put gas into the tank. With about a 1/4 full tank each time, I took the gas cap off, then tried to put gas in but the gas immediately splashed back and I could not add any, even trying to add it slowly. The next time I tried to add gas, there was no problem. After the second experience, I took the Prius back to the Toyota dealer. They could not find anything wrong. They suggested the next time it happens, perhaps the "gas valve" is not opening completely and I should try to start the car to reset the electronics, wait about a minute, then turn the car off and try to add gas. Well, it did happen again and this "fix" did not work. Note: I then drove to the next gas station and had no trouble putting gas in! So I then e-mailed Toyota Corporate (Houston, TX). They are doing a good job working with my Toyota dealer, using the Corporate Technicians. They asked me to bring the car back into the dealer and they are now in-process of replacing the "Fuel Spring Mechanism." The part is currently on back order and due in the end of January. The Toyota Corporate Case Manager I am working with says my case is the first case she has heard of concerning problems putting gas into the tank. She highly recommends if ANYONE ELSE IS EXPERIENCING THIS PROBLEM they should contact their Toyota dealer or contact Toyota Corporate (I.e., Toyota website). She said if there is a developing problem, Toyota may issue a recall.

 

thanks, i do think others have had trouble.