1. Attachments are working again! Check out this thread for more details and to report any other bugs.

UK Prius - Thoughts 3 months in

Discussion in 'Gen 4 Prius Main Forum' started by PurpleGecko, Oct 25, 2016.

  1. PurpleGecko

    PurpleGecko Member

    Joined:
    Feb 26, 2012
    55
    68
    0
    Location:
    UK
    Vehicle:
    2016 Prius
    Model:
    N/A
    I deliberately restrained from posting for a while after I took delivery of my car in July because I felt I needed to spend a little while with the car before I gave my verdict. I was upgrading from a T-Spirit Gen II (which was the top spec model when I got it in 2007) to a Black Excel Gen IV, which is the top spec available in the UK for the latest generation. I went for the grey leather interior, which I think is slightly different from the trim available in the US, which looks more white.

    Anyway, I've done approximately 4,000 miles and so far my experience has been overwhelmingly positive.

    The good:

    • Overall I am very happy with my purchase so I should probably say that first and foremost. I would happily recommend the car to a friend, and the MPG I'm getting is impressive even without any particular attempt to drive especially economically. The car doesn't feel like it has the compromises over a 'normal car' that the Gen II had, and this is primarily because the driving experience is massively improved. The engine is appreciably more responsive, smoother and quieter. It handles better too and feels less skittish over bumps. Where the TCS used to get all excited in my Gen II and activate quite frequently in my Gen II, the new model feels far more composed.

    • The safety kit is very impressive and I honestly can't imagine buying a car that lacked it now. I don't use the radar cruise control very much to be honest but when I've used it on motorways it has been very straightforward. I haven't had to rely on the emergency breaking yet, but I still like knowing it is there, and the Blind Spot Awareness is just something that should be standard on all cars. The Lane Departure Warning is a waste of time though. In the UK roads are often narrow and you might need to go across the midline to avoid a parked car or whatever every 50m. The beeps from the warning system were driving me insane until I turned it off.

    • I quite like the interior look and feel, and I like the heated seats (I've never had a car with lumbar support before, but I appreciate it now.) I also like the automatic wipers and lights (hardly the most challenging thing to worry about previously, but it is one less thing to concern you on the road, so too with the auto high beams.) I like that the Gen IV has some of the things you'd just expect in any modern car (heated, automatic side mirrors and that sort of thing.) I thought the keyless entry was a gimmick when I first got the car (but a cool one) but now I'm so used to not having to worry about getting out a key that I can definitely see its benefit.

    • The HUD is really cool and useful.

    The not so good:

    • The Satnav is ok (much improved on the Gen II, but I'm not sure that is something to boast about). I have the premium JLB stereo. For a premium stereo system, it is at best, 'ok'. The lack of CarPlay is just ridiculous.

    • The brakes stop the car fine, but they are still a bit grabby, and this can get a little annoying.

    • The storage is very average. I wish I hadn't lost the split in the boot. It makes it harder to keep things tidy. The rear legroom is ok (I think it is probably very similar to before it is just that the front seats move back further than they did in the Gen II, but the headroom definitely suffers from having the battery under the rear seats.

    • Shame the HUD doesn't show turn directions for the satnav in the UK (apparently it does elsewhere.)

    • I still think it is kinda ugly.
     
    RCO, pakitt, alanclarkeau and 3 others like this.
  2. MichelleStone

    MichelleStone Senior Member

    Joined:
    Jul 4, 2016
    549
    817
    0
    Location:
    Mariposa, CA
    Vehicle:
    2016 Prius
    Model:
    Four
    I think that the grey interior here in the states is the same one. It shows up in photographs as almost white but it is indeed grey. I think that you'll find the stereo will sound better as it breaks in. It's unfortunate that turning directions aren't included in your HUD. I'd think that feature should be mandatory if you are including an HUD. I haven't used mine much, but I'm glad they are where I can see them without taking my eyes off the road. When I'm searching for a destination, I'm already not paying as much attention as I should to my driving.
     
    RCO and alanclarkeau like this.
  3. pakitt

    pakitt Senior Member

    Joined:
    Aug 10, 2009
    2,173
    1,312
    0
    Location:
    Colorado
    Vehicle:
    2021 Prius Prime
    Model:
    Limited
    Thanks for the review. I keep lane departure warning only in the highway. On regular driving is not really necessary and can get annoying in other traffic situations as you mentioned.
    Regarding the HUD now showing turning directions, I am a bit surprised. I see no reason why it shouldn't show up in the U.K. - maybe a setting is preventing to show them?
    Have you tried btw the traffic sign recognition? How does it work for you?

    Regarding car play, i'd Toyota has remained 10 years back with its software. I have a basic version with no nav, I understand it is "basic" but not even showing album covers is just mean. At least BT setup works really well and audio quality with 6 speakers is quite good.
     
    RCO and alanclarkeau like this.
  4. PurpleGecko

    PurpleGecko Member

    Joined:
    Feb 26, 2012
    55
    68
    0
    Location:
    UK
    Vehicle:
    2016 Prius
    Model:
    N/A
    Thank you for your reply. I don't think the stereo sounds too bad, but the interface and the touch screen system are a bit clunky. It basically just doesn't feel very 'premium'. It is just little things that could be improved, for example, yesterday I was driving while listening to an audiobook via bluetooth as I drove up to a toll booth. I wanted to pause the audiobook so I could hear the attendant. However the 'pause' button is small, impossible to find without looking (the curse of touch screens in cars more generally) and slow to respond such that I pressed it, thought I hadn't and so pressed it again turning it back on. Eventually obviously I did manage to pause it, but the user experience just isn't very good.
     
    alanclarkeau and RCO like this.
  5. PurpleGecko

    PurpleGecko Member

    Joined:
    Feb 26, 2012
    55
    68
    0
    Location:
    UK
    Vehicle:
    2016 Prius
    Model:
    N/A
    Yes, agreed about the Lane Departure Warning. I can definitely see why it is useful in certain circumstances, and I will remember to turn it back on when I'm on a motorway.

    I looked into the HUD system before, there was some reason the UK version didn't show turns from the Nav but I can't recall what it was. Still a bit of a shame, although you can display the next turn indicators on the multifunction display which is still easy to spot.

    The traffic sign recognition works very well, and very quickly changes when the speed or whatever changes. I have to admit I don't find this terribly useful as I'm always aware what the speed limit is anyway, but it is nice to have confirmation. As a bit of technology it definitely does exactly what you'd hope it would do.
     
    RCO likes this.
  6. alanclarkeau

    alanclarkeau Senior Member

    Joined:
    Feb 24, 2016
    7,044
    7,587
    0
    Location:
    near Brisbane, Australia
    Vehicle:
    2016 Prius
    Model:
    N/A
    Agreed - the touch screen is HORRID - I listen to PodCasts while driving (often BBC!!) and if I want to re-listen to a segment again, the only option is to find the rewind button on the other side of the screen and hold it.

    My last 2 cars you could do that with the button on the steering wheel without having to look for it.
     
    bisco, RCO and PurpleGecko like this.
  7. raspy

    raspy Senior Member

    Joined:
    Jul 6, 2016
    438
    699
    0
    Location:
    London, UK
    Vehicle:
    2016 Prius
    Model:
    N/A
    Software feels even older than 10 years, and is at odds with how much effort they have put into the latest hybrid technology. It's embarrassing when people who drive smaller basic Ford, Vauxhall (Opel) ride in my car and point out how backward the audio/maps interface is compared to their cheaper vehicles.

    "Ella,
    why do you guys still go on with that “Check the Mirrorlink web site for compatibility of your phone” answer, every time? You know perfectly well – as well as anyone who’s been following this blog entry – that NO PHONE manufactured in the last 4 years is compatible with the version of MirrorLink supported by the Touch 2 with Go. This is so frustrating: not only Toyota ships an outdated feature with their newest and greatest cars, but it makes it appear that it’s our fault for having the wrong expectations. I am on my second Toyota, and because of this Mirrorlink issue and the way you’ve been handling it, it will be the last."
    Source: Toyota Touch 2: Introduction - Toyota

    I love the traffic recognition, especially since here in London, the limits change between 20 and 30 quite quickly.

    PurpleGecko - what kind of MPG you getting in the UK? I spend most of my time in London, apart from the occasional motorway run at 70mph. Whether I'm in the city or on the motorway, the car is reporting 60-ish mpg every day. I drive in Eco mode, drive with very light throttle, and have 15 inch wheels. I was getting 75-ish daily when the weather was warmer.
     

    Attached Files:

    bisco likes this.
  8. MichelleStone

    MichelleStone Senior Member

    Joined:
    Jul 4, 2016
    549
    817
    0
    Location:
    Mariposa, CA
    Vehicle:
    2016 Prius
    Model:
    Four
    Just push and hold the left button on the steering wheel to pause. Press again to resume. I've heard that works. I have yet to try it.
     
  9. wrprice

    wrprice Active Member

    Joined:
    Jul 11, 2005
    415
    308
    0
    Location:
    Houston, TX
    Vehicle:
    2016 Prius
    Model:
    Four Touring
    US models allow pausing some sources by pushing and holding the audio MODE button on the steering wheel. Bluetooth* and CD modes, at least, allow seeking backward and forward using the previous/next (down/up arrows) buttons surrounding the MODE button. To seek, press and hold the appropriate button; you will eventually hear a beep and the audio will start seeking until you release.

    * requires support in the Bluetooth device and/or App. For example, Pandora doesn't support seeking, but my regular audio player app does.
     
    RCO and alanclarkeau like this.
  10. alanclarkeau

    alanclarkeau Senior Member

    Joined:
    Feb 24, 2016
    7,044
    7,587
    0
    Location:
    near Brisbane, Australia
    Vehicle:
    2016 Prius
    Model:
    N/A
    Thanks - I'll try it on my Aussie version.
     
  11. kithmo

    kithmo Couch Potato

    Joined:
    Apr 25, 2010
    2,404
    2,773
    47
    Location:
    South Yorkshire, UK
    Vehicle:
    2016 Prius
    Nav arrows are available on the MFD screen instead of the HUD, select the compass, with the Nav on a route, and a scroll box appears, scroll down for turn arrows.
     
    Colin Jones and RCO like this.
  12. PurpleGecko

    PurpleGecko Member

    Joined:
    Feb 26, 2012
    55
    68
    0
    Location:
    UK
    Vehicle:
    2016 Prius
    Model:
    N/A
    Most of my driving so far has been commuting to work. My commute is a mixture of National Speed limit and town traffic, but there are lots of roundabouts and traffic lights, so lots of 0-60mph and back again, which I don't think is particularly good for fuel economy. Anyway, I'll typically average upper 60s or low 70s. If I get a clear run more like 75mpg, and I've had a few that have nudged into the 80s for a 50 mile round trip. I'm driving in normal mode, I don't think I've changed it since the day I picked the car up.

    Tried this and it does work, so I'll be using this from now on. Thank you.

    Yes, as I said above in one of my replies, this is where I display the turn signals too. It isn't a bad solution at all, just a shame they aren't on the HUD as they are in other markets.
     
    RCO likes this.
  13. Nobby

    Nobby Junior Member

    Joined:
    Oct 8, 2014
    20
    15
    0
    Location:
    Conwy UK
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Hi
    I am in UK and currently drive an Auris Touring Sport Excel Hybrid . I have also owned both Gen II and III Prius's. I have just ordered a new Business Plus (I guess that's a 3 in the US).
    The options, spec's and configurations we get are down to Toyota GB marketing. I am convinced they have no experience outside Toyota and seriously doubt any of them fund the cars they own. I have delayed my order for over a month trying to resolve the sanitary white fittings and still can not get an answer. Prius's registered after April next year here in UK will be subject to road tax for the first time. Those on 17" wheels will pay higher tax, those registered before April will pay no tax. You would think the dealers would be having a feast, but not here. After a month of trying to get definitive information about the configuration, colours, prices and trying to see and test drive a car on 15" wheels I have had to seek information off chat and Web sites. Yesterday I placed my order after getting quotes from a comparison website site and saved £1K over the price my local dealer wanted. This was to ensure the car arrives before the tax hike.
    I still have not driven,tested, or even seen a Prius in the colour I have chosen or on 15" wheels. My Gen III averaged 60mpg on 15", my Auris averages 50 mpg on 17". Here you could not get the Auris Excel on any other size. I know from bitter experience Toyota GB give absolutely no support after sales. What you see is what your stuck with. Simple enhancements to software is outside their scope. The customer is wrong to point out any deficiency in design or over site. If you do not like white plastic, or reflections from inside trim annoy, tough you should have bought something else. Or noticed it on the test drive. Yes Toyota GB customer support actually said that when I had the temerity to complain about the speedometer on my Auris.
    If it's on time I should see my red Prius on 15" wheels by Christmas, but I doubt it.

    Posted via the PriusChat mobile app.
     
    bisco likes this.
  14. RCO

    RCO Senior Member

    Joined:
    Aug 31, 2016
    3,709
    5,184
    0
    Location:
    Cornwall
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Interesting! I wonder if those T employees were Japanese or English. After traveling around the world, I have found that British sales staff are often less helpful than elsewhere and it really saddens me. :(
     
  15. mattm

    mattm New Member

    Joined:
    Nov 8, 2016
    2
    1
    0
    Location:
    UK
    Vehicle:
    2016 Prius
    Model:
    N/A
    I have a 2 month old Prius - Business Edition Plus, which I bought from Fish Bros via DriveTheDeal. I share several of your thoughts, especially lack of tactile feedback making the touch buttons hard to identify. I'm curious, do you have the ability to use the physical mobile buttons on the steering wheel? Those three shown in white on the left of this picture [edit apparently I'm not allowed to post links yet, fair play, just google 2016-Toyota-Prius-interior-steering-wheel and you'll see the picture I mean]. I believe I don't have the voice support because I only have the Bus Ed Plus, however I find it odd that I cannot use the other two to either pick up and hang up on a hands-free call - no matter which button I press the screen just flashes up that I don't have the voice support (which is an error I'd only expect if I actually press the third 'voice feature' button). I wondered if this was normal behaviour. I don't have voice support in my Yaris Hybrid, but the Yaris pick up and hang up steering wheel buttons function as you'd expect.

    I do find myself getting infuriated at how slow to respond the in car entertainment system is too, it's not a pleasant user experience at all, it feels like the processor powering it can't keep up with the animated transitions that are thrown at it when you interact with it, the display lags significantly behind user interaction, especially with things like changing source or volume from the steering wheel buttons.

    Overall, even with the above in mind, I'm absolutely amazed with the car and will be very happy once I get my boot liner sorted. The hypersonic red is worth every penny and the active safety features 'feel' like they have a lot of value to me.
     
    #15 mattm, Nov 8, 2016
    Last edited: Nov 8, 2016
    alanclarkeau likes this.
  16. raspy

    raspy Senior Member

    Joined:
    Jul 6, 2016
    438
    699
    0
    Location:
    London, UK
    Vehicle:
    2016 Prius
    Model:
    N/A
    I have the Business Edition, which is one grade lower than yours, and I use the buttons on the wheel to answer/hang up calls.

    It is weird that voice activation/recognition is not included on a car at this price point. You'd think with all the emphasis on safety that Toyota have made with the Gen 4, it would have been a standard feature. Even more bizarre of a business decision, considering that I rented a basic Ford Focus which is several thousands cheaper than a Gen 4, and that had voice support!
     
    kithmo, RCO and alanclarkeau like this.
  17. RCO

    RCO Senior Member

    Joined:
    Aug 31, 2016
    3,709
    5,184
    0
    Location:
    Cornwall
    Vehicle:
    Other Hybrid
    Model:
    N/A
    That sounds like a remarkable omission or a bug to me. Can you be sure that the car was built for the UK market, or is it possible that DtD sourced the car from some other market beyond UK borders. Perhaps you could notify the seller and request remedial action through them.
     
    kithmo likes this.
  18. Super Ted

    Super Ted New Member

    Joined:
    Oct 4, 2016
    18
    18
    0
    Location:
    South of England
    Vehicle:
    2016 Prius
    Model:
    IV
    An old thread but I too have a business edition plus and had a the Wth moment when I get the "voice recognition not activated on your Toyota touch 2!" I can activate SIRI by pressing the voice button twice but I thought voice recognition was standard in the Business ed plus?

    Thought I'd look through here before making a call to Toyota for clarification.
     
  19. pakitt

    pakitt Senior Member

    Joined:
    Aug 10, 2009
    2,173
    1,312
    0
    Location:
    Colorado
    Vehicle:
    2021 Prius Prime
    Model:
    Limited
    I have a useless "voice activation" button on my steering wheel...that should tell you the situation here in Germany, with the mid "Confort Level".
    To activate Siri on my iPhone, I need to get the phone in my hand. Keeping the "take phone call" pressed on the steering wheel does nothing.
    (when I press it, I get the same message on the Toyota Touch Go system on my Prius)
    (the basic (non navi) version of the multimedia center is so cheap, and with so little functions, it is unbelievable - e.g. I don't get album cover with BT connection).
     
    RCO likes this.
  20. RCO

    RCO Senior Member

    Joined:
    Aug 31, 2016
    3,709
    5,184
    0
    Location:
    Cornwall
    Vehicle:
    Other Hybrid
    Model:
    N/A
    My earlier post in this thread did not reflect that I had not tried to use mine. Having tried it now, I find it's just like your be+ although mine is just a be. Will ask dealer next time I'm there as it's a 2 hr round trip. I thought it was just because mine doesn't have Nav, but yours do...