I have been trying to contact someone at Warranty@priuschat but I haven't received a responce after several emails would like to know who is handling this so I can contact them directly. Thanks I have 2- 04s both with #9Packs 1 silver and 1 grey both have bunmper protectors and Coastals auto door locks
You've got the correct [email protected] which gets you to Troy Dietrich. I don't know what the problem might be, because I e-mailed Troy Tuesday night and he answered me the next morning. Did you send your several e-mails on one day, or over multiple days? If it was just in one day, perhaps he was out of the office and will get back to you soon.
<div class='quotetop'>QUOTE(mcbrunnhilde @ Jun 2 2006, 11:03 AM) [snapback]264666[/snapback]</div> No they were Wed, Thurs,and today,I will send 1 more today Thanks
He should be there. I emailed him two days ago and got a reply yesterday. Are you emailing him from a "free" account that might be filtered out as a spam email?
<div class='quotetop'>QUOTE(Manksgloob @ Jun 2 2006, 01:23 PM) [snapback]264766[/snapback]</div> No FREE acct. I have an Aol and another one [email protected] or [email protected] will wait another day then I will look elsewhere thanks
This is Troy's PriusChat signature: Toyota of Greenfield is located at: 12 Olive St Greenfield, MA 01301
Be sure to check your spam folders - he'll be responding from an email address different from the [email protected] one.
<div class='quotetop'>QUOTE(Danny @ Jun 3 2006, 12:53 PM) [snapback]265194[/snapback]</div> Well I did all that plus I have 2 different email addresses plus I sent him 2 more today still no responce even left my phone number,Monday I'm going to my dealer and see what kind of a deal they will make me since I have not received any responce since last Tuesday
<div class='quotetop'>QUOTE(grizzly1 @ Jun 3 2006, 09:59 PM) [snapback]265402[/snapback]</div> I hope somebody lets him know he lost a sale ,really dissapointed about this
Grizzly, I just completed my transaction with him and had no hassles or delays. I do believe there is some problem with him actually receiving your e-mail, so if you haven't already purchased elsewhere please give him a call--I know you will be satisfied!
<div class='quotetop'>QUOTE(mcbrunnhilde @ Jun 6 2006, 12:27 AM) [snapback]266488[/snapback]</div> I second that. I just purchased the Platinum $0 deductible extended care plan from him and the transaction was smooth as ever. He called me promptly and answered every single one of my questions; Told me exactly what kind of paperwork he needed from my end, and let me know when he recieved it. After paying with a credit card, I recieved the papers in the mail, within the week, confirming my purchase of the plan and letting me know that it is now active on my Prius. Just give him a call and I am sure he will be able to address any/all issues you may have.
