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(new here!) dealership maintenance suggestions

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by rubicat, Sep 26, 2016.

  1. rubicat

    rubicat New Member

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    Hi there! I'm new here. I've been browsing anonymously for a while, but now I figured I'd actually post, because my dealership --where I've pre-paid for scheduled maintenance, so I'm stuck for another year or so-- has suggested the following services. I'd love to hear any thoughts you all can offer, because I already have trust issues with them (that little nugget's at the bottom of the post). And since I'm new, I can offer links, so... sorry...

    I'm currently at 103K, and going in for a scheduled maintenance. During my last visit (at 98K-ish), they suggested the following:

    TIRE REPLACEMENT.
    I have already purchased ContiPro tires, based on suggestions from a tire thread, and have had them installed at Firestone. So that's done. :)

    TRANSMISSION FLUSH.
    "WS: drain and fill trans fluid 98.8K." They are quoting $125.99, and according to this thread called "cost to replace transmission fluid," that may be a bit much. I have an independent service shop (Don Allen Service Center, on Eisenhower Avenue in Alexandria) who comes highly rated, so I'm likely going to have them do the service.

    SPARK PLUG REPLACEMENT.
    They are quoting $243.71. I couldn't find a thread for information, so I'm assuming this is a legit thing? And I would likely have Don Allen do this one as well.

    So why am I skeptical?
    Well, because I've read quite a few discussions here (thanks, guys! LOL), and because my dealership had suggested the following back in March 2015, @85K miles:

    "Reseal timing cover (beginning to seep), valve cover gasket, oil pan gasket, replace crank seal, water pump, and drive belt." $2100.00.

    Don Allen said this was bogus. Hence my lack of trust. So, given the transmission flush and spark plug replacement estimates, should I just have Don do them? I'm not having any trouble with the car, except for the weird clicky noise (referenced in a discussion titled "new clicking sound under dash drivers side") that we'll address at some point.
     
  2. JimN

    JimN Let the games begin!

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    I'm not replacing my spark plugs until I see evidence of a problem. The tranny drain & fill is a good idea especially if this will be the first time. If the indy shop is cheaper go there.

    The belt isn't going to last forever and I don't know the recommended replacement interval. How does it look?
     
  3. DonDNH

    DonDNH Senior Member

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    Transmission Flush - what does your owner's manual say is the mileage due for this service? If it is due at 103k miles, why are they quoting you $125.99 to do it when you have pre-paid scheduled maintenance? I suspect the answer will be no it is not part of the pre-pay plan but we recommend it to transfer some money from your pocket to ours. By the way, a Prius transmission service is a drain and refill; no flush is performed.

    Spark Plug Replacement - Same question and I suspect the same answer. I think the plugs are replaced at 120K but I might be wrong.
     
  4. andrewclaus

    andrewclaus Active Member

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    Toyota's maintenance schedule says to replace plugs at 120K miles. I replaced plugs on my Prius once and it was pretty easy. I also replaced the PCV valve at the same. I don't think parts cost more than $40 and it couldn't have taken an hour. So I think $240 is a bit high, and a bit soon.

    You can buy the WS fluid at Toyota for about $40 (four quarts) and take it to anyone to drain and refill. It's easy too with the right funnel or pump. BTW, Toyota calls this a lifetime fluid so it won't ever be included in scheduled service.
     
  5. bisco

    bisco cookie crumbler

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    tranny flush is a good idea, and 125. isn't bad. if your mech is cheaper give it to him.
    plugs at 120k, again compare labor, anyone can do it.
    have him look at the belt for cracks and/or brittleness. water pump and coolant at the same time isn't a bad preemptive strike.
    all the best!(y)
     
  6. rubicat

    rubicat New Member

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    According to the the independent service center, it's fine. The dealer put a bunch of services together along with the timing cover seal and quoted $2100. Nothing appears to be wrong with the car; it runs perfectly, so I'm assuming there's nothing terribly off.

    I should also note here that I'm not a DIY type with cars. I'm not experienced, so I'm at a disadvantage.

    From the responses overall, it sounds like I'm not up against a wall, and can have the independent center look at everything soon-ish.

    Thank you all so much!
     
    bisco likes this.
  7. bisco

    bisco cookie crumbler

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    absolutely.
     
  8. exstudent

    exstudent Senior Member

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    People reported paying $100 (parts & labor) at the dealership, a few years ago. $126 > $100, but not that much more; don't be afraid to ask for discounts (AAA, Costco, military, dealer parts or service coupon, etc). Whoever performs this, make sure they only use Toyota ATF-WS fluid. You should be able to price shop the fluid too.

    timing cover, valve cover gasket, oil pan gasket, crank seal are all comical esp the crank seal. That is typically a very high mileage issue. When that seal goes bad, most people just get a different car. Those who can DIY might replace or just get a used engine.

    If any of these seals were going bad, you would know as you would have visible leaks. Did they show you any of these leaks?

    Ideally, just change the water pump and belt every 10years/100K miles; which ever occurs first. You can always change these items sooner if you want. You could go longer on the water pump, as there are some who are hard core and replace when it leaks. Some people have gone into 200K on the water pump, w/o any leaks. But, if you want to minimize unexpected repairs, 10years/100K miles on those parts should serve you well. Remember everything is a trade off. The longer you go on parts, you maximize your money, but run the risk of those parts failing at an inopportune time.
     
  9. rubicat

    rubicat New Member

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    Definitely! I intend to make sure they use the right fluid, and agree that it's not an AWFUL cost, but I just really lack any trust in this dealership. :cautious:


    Of COURSE there have been no leaks, right? :rolleyes: ... and the independent service center agrees with you - they are comical. My Prius runs smoothly for a 2007 that currently has about 103K miles (bought at 72K). So I can anticipate the water pump and belt getting changed soonish. Definitely want to minimize unexpected repairs, so I'm expecting some repairs now that I've hit the golden mark! :D
     
  10. edthefox5

    edthefox5 Senior Member

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    Thats a cheap quote for trans fluiid change. No flush there. And I would def change the belt you can't really see how worn it is when its on the car. I bought an oem belt for $10 on ebay. Its eight years old and worn. Keep an eye on the ice water pump by keeping eye on the coolant level and once in a while get a flashlight and look for weeping coolant spots as evidenced by green specks in the front of the engine.
     
  11. exstudent

    exstudent Senior Member

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    pinkish specks.

    Remember Toyota's SLLC is pink in color.
     
    Patrick Wong likes this.