Brakes worn out at 45,000KM / 28,000 miles?

Id ask them to show u. At 28k miles the brakes will still be new. I went 140k miles in my 2012 before they needed replacing.


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Prius brakes are a funny paradox. Generally the linings last for freakin' ever, because they are used so little, with regen taking the bulk of the load. In the first couple years I had my car, I made repeat measurements of lining thickness, and projected them out in a straight line to necessary replacement in (I am not making this up) 2017 (for a 2001 car).

The paradox part is: this crazy lining longevity usually makes Prius owners get complacent, and not do the regular simple checks, like, do the parts still move, are things getting stuck or rusted in place? Those checks only add a few minutes if you just do them every other time you rotate tires or so, and any problem you find should be cheap and quick to fix. But if you don't check and don't catch it or fix it, yes, it will turn into an unexpectedly early brake job.

-Chap

 

2nd opinion needed
There's a tsb for unusual rear brake wear(gen3), the service writer get's a percentage of what they wright, cleaning and oiling the pins once a year is a good idea, replacing dirty but not worn parts isn't.

 

If they are truly "locked up" on the calipers, you will be getting really bad MPG's. Are you? Hybrid friction brakes (brake pads/rotors) can and do become grabby due to light use since the car uses regenerative braking via the hybrid drive. This is frequently felt the first time brakes are applied after a complete cool down like first thing in the morning.

 

welcome! good call.

 

Typical Stealership behavior but glad things worked out in ur favor


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You know, I'd really like to have some faith in the honesty and integrity of a dealership service department. So far the one I go to hasn't done anything egregiously fraudulent or excessively out of line.

But repeated stories similar to this keep me from having too much faith.

The sad thing to me, is with most modern vehicles, Dealership Service Departments are the front runners for providing services for most peoples new and newer vehicles. They are almost a necessity through the initial warranty period.

But actions like this? Undermine any confidence many people might even want to have in the dealership and the service department. Which drive people to look for either different dealership service departments OR independents they feel they can trust.

It shouldn't be that difficult to get trust worthy, honest service for your vehicle. Unfortunately, it seems it is.

This criticism isn't aimed specifically at Toyota, as I think it's a problem throughout the entire dealership/repair industry, with all manufacturers.

 

i've experienced these things for 45 years. i go for warranty only, then it's been diy or local mech after that.

 

Thank goodness I've never experienced this myself but hear all to often.

I'm there for warranty & free maintenance. Aside from that I'm doing all my own work.


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I have experience working in a dealership. The pay of the technician and the service writer is directly tied to monthly or bi-weekly sales volume. When the tech inspects the car, he is on a fishing expedition to find anything that he can fix. The service writer is trying to sell everything he can. Their bonus is tied to higher volume so its no wonder you get these recommendations. Everyone should question every recommendation they get, including tires, "Tires abnormally worn, will need to be replaced soon" is an oldie but a goody. Serious, its no joke..... an oil drip on the engine block will get a recommendation for a leaking gasket diagnosis.

 

@greendoh, buy the way......welcome to PC


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