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My Expensive Bad Luck with Smartkeys

Discussion in 'Gen 2 Prius Main Forum' started by pjconner, May 1, 2006.

  1. pjconner

    pjconner New Member

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    We somehow lost one of our two Smartkeys. I learned that having one key is dangerous because if it is lost, the computer unit will have to be replaced costing thousands of dollars. So I decided to get another key.

    What is the first place I go? Ebay, of course. Bought a Smartkey for $75, and compared to a new one at $275 thought it was a good deal.

    I took the car in to be programmed today and they told me the used key cannot be programmed. One key is for one car, and cannot be changed. So 2 hours labor at $150 and a brand new key is $200 (cut the price.)

    I am now at $350 plus the $75 I lost on the ebay key. $425!!

    The dealer service calls me a 12 PM today to tell the bad news about needing the brand new key, and I authorized the expense.

    At 1 PM today my 5 year old yells from the back of our other car: "Hey, what is this?!" It was the lost key! So I call the service guy to stop the work.... too late. Darn. Well, $425 later I have an extra, extra key.

    Expensive mistake. And I searched our other car, I guess I should have had my son do it.

    WARNING: Do not buy a used key as a spare. They cannot be reprogrammed!
     
  2. Salsawonder

    Salsawonder New Member

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    It was good for a chuckle too. Maybe you could get a $1 a laugh from everyone here.......

    Just kidding. It's the old curse against ever finding anything when you are actually looking for it.
     
  3. AlphaTeam

    AlphaTeam Member

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    From what I understand you CAN reprogram a used key.
    So good luck with it all.
    I wish the 2006 could use them or I'd take one off your hands.
     
  4. sub3marathonman

    sub3marathonman Active Member

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    <div class='quotetop'>QUOTE(AlphaTeam @ May 1 2006, 07:38 PM) [snapback]248226[/snapback]</div>
    I think that you can get the car to recognize a different key, but that key will never change. BUT, in order to do that they must have one of the original keys to tell the car that it is OK to add the other key.

    It was my understanding that if you lost both keys you also had to pay several thousand for the computer replacement.

    But no matter, it is a good incentive to keep track of the keys.
     
  5. pjconner

    pjconner New Member

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    <div class='quotetop'>QUOTE(sub3marathonman @ May 1 2006, 07:33 PM) [snapback]248329[/snapback]</div>
    I had one original key at thought the same as above. Apparently, according to Toyota tech support, the Prius is different than any other Toyota/Lexus... the key can only be set to one car and is cannot be changed again. No one was more surprised than the dealer that this could not work.
     
  6. jrfaris

    jrfaris Member

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    <div class='quotetop'>QUOTE(pjconner @ May 1 2006, 08:28 PM) [snapback]248359[/snapback]</div>
    From other posts, it is the car that gets set to the fob so the fob would not need to be changed. The tech's explanation doesn't sound quite right. Unless the fob is damaged or not a correct Prius SKS fob, it should be possible for the car to accept it.
     
  7. schu19

    schu19 New Member

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    Here's my 2 cents, for what it is worth. I'm not very tech oriented when it comes to the Prius -- but this is honestly what I experienced.

    Just like original writer, I had one SKS Smart Key fob for my 2004 Prius. Silver logo on back. Thought this was risky so bought TWO spares , also with silver logos on back, off ebay.

    Called local dealer told them that I had an 'ebay' used smart key and could I have it reprogrammed? "no problem, bring it in .....about $20 estimate". Wow, I thought, great! After over an hour wait, the service rep says they had a problem. Despite consulting the latest Toyota literature, etc., the best they could do was reprogram the part of the fob that allowed it to act as a 'key'. In other words, they got it so I could stick it in the dash slot to start the car. They could NOT get the actual "Smart Key" functionality NOR the regular remote entry / lock functions to work. They stated it was simply NOT possible. They wanted to charge me $40 something for this and the metal key cutting; I said forget it, since I was promised that it would be 'no problem' and left.

    Called out of town Toyota dealer. They chuckled at my previous experience, and told me the same thing "shouldn't be a problem, bring it in". I decided to have them try the OTHER key fob from ebay (remember, I purchased two) Well, my wife took the vehicle that time, and waited for close to two hours. They also had difficulty, but were able to 'reprogram everything' -- whatever that means. They got all 3 functions of the second used ebay fob (smart key, physical slot key, and remote lock / unlock) to work with my Prius.

    I thought about it and was actually quite happy; I thought I would use the FIRST fob that was only partially programmed correctly as an emergency backup. The other would be put into regular use for my wife's use.

    BUT, after my wife returned from the second dealership, the FIRST 'partially' reprogrammed key fob WOULDN'T WORK IN THE DASH SLOT ANYMORE! So I can only assume that when the second dealership said "we had to reprogram everything" that is exactly what they had to do....they basically reprogrammed the Prius! (and I'm guessing my original key and the second ebay key)

    Again, I'm not very techy when it comes to the Prius. Perhaps someone else has a better explanation.

    All I have to say is -- it IS possible to buy a silver logo Prius fob off ebay and get it reprogrammed to work with your car. The problem, I think, is finding a dealership that can do it. (If you live in Wisconsin, use Mark Motors in Plover!)

    Mark
     
  8. Swanny1172

    Swanny1172 New Member

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    There is someone selling brand new, uncut SKS keys on eBay right now for $100. I am looking into this route and am also calling several local dealerships for an estimate of either programming and cutting that key - or - buying one through them right now. I will post the results of what I find.

    Also, from doing a search of several dealerships on the net, I found that the best deal for a new key seems to be Metro Toyota in Cleveland. They have brand new, uncut SKS keys here for $150.00 http://www.metrotpn.com/ProductDetails.asp...mp;SortIndex=24. Since I am near Cleveland anyway, I may just end up buying it from them and letting them program it.

    ---edit

    I just contacted Metro and they sell the keys online for $150.00. Having the key cut and programmed are at an additional cost of $44.00 plus tax. They also require you to prove ownership of the vehicle before they could cut the key. So, it looks like $200.00 total for a brand new key, which while expensive, is certainly less than what I have seen discussed on here before.
     
  9. efusco

    efusco Moderator Emeritus
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    The used key should be programmable. And Galaxee debunked the myth that if you lose both fobs that the entire SKS ECU needs to be replaced.

    That said, I can relate, first hand, with the difficulties of dealers to successfully program the fobs. I don't know why the process is so complicated and frought with difficulties, but it is.