1. Attachments are working again! Check out this thread for more details and to report any other bugs.

Prius v (lowercase v for the Prius v wagon) software recall

Discussion in 'Prius v Main Forum' started by Vitali, Aug 24, 2015.

  1. Vitali

    Vitali Junior Member

    Joined:
    Feb 6, 2014
    3
    0
    0
    Location:
    Oakville, Ontario
    Vehicle:
    2012 Prius v wagon
    Model:
    N/A
    just receive a letter that my Prius v 2013 required software update .
    Is anyone done this recall yet? Dealer programming whole car or just a Hybrid software?
    Just wondering is they can upgrade my Entune and Navi with new software .

    Thanks
     
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,166
    50,060
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    i think it's the inverter update to kep you from braking down at high speeds. they can update entune if you don't have the latest version, but you're out of luck on the nav unless you're willing to pony up.
     
  3. rdgrimes

    rdgrimes Senior Member

    Joined:
    Jun 7, 2013
    1,740
    446
    4
    Location:
    New Mexico, USA
    Vehicle:
    2018 Prius Prime
    Model:
    N/A
    I was just in the dealer for service and they ignored it completely. I guess they didn't get the memo. I don't plan on doing anything about it.
     
  4. Stevevee

    Stevevee Active Member

    Joined:
    Aug 21, 2013
    821
    224
    0
    Location:
    Vermont
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    I know nothing about it, b ut I wanted to be the first one to complain about a 30% decrease in mpg due to their horrible software update.
     
    bisco likes this.
  5. JACoH

    JACoH Enjoying the mileage

    Joined:
    Oct 11, 2009
    193
    40
    0
    Location:
    Oregon
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    I had the update done on my 2012 "v" 3 weeks ago, and after another 1500 miles, I notice no change in my fuel economy.
     
  6. rjparker

    rjparker Tu Humilde Sirviente

    Joined:
    Jun 6, 2008
    8,503
    5,065
    7
    Location:
    Texas Hill Country
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    Also no change in fuel economy.
     
  7. mikefocke

    mikefocke Prius v Three 2012, Avalon 2011

    Joined:
    Nov 3, 2012
    3,760
    1,680
    0
    Location:
    Sanford, NC
    Vehicle:
    Other Hybrid
    Model:
    Limited
    I don't know how they are distributing the notices. Got a call from the dealer Thursday, recall notice in the US mail Friday, scheduled for next Tuesday. Maybe they are spacing them out to prevent service department overload? That would create a legal issue had I had an accident in the time between when other got their notices and I received mine wouldn't it? Obvious there must be spacing since others must have gotten their notices 3-4 weeks ago.
     
  8. rdgrimes

    rdgrimes Senior Member

    Joined:
    Jun 7, 2013
    1,740
    446
    4
    Location:
    New Mexico, USA
    Vehicle:
    2018 Prius Prime
    Model:
    N/A
    Last time I checked, software doesn't cause accidents.

    I have a hunch that there are a certain number of faulty components in a certain number of systems, and the software update is simply a band-aid to prevent failures in those units that are faulty.
     
  9. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    4,044
    1,112
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    If anything, marginally better MPG (44 v 42), but I swear the machinery now sounds more "industrial", especially on regen, perhaps a wider pulse width modulation?
     
    kithmo likes this.
  10. Stevevee

    Stevevee Active Member

    Joined:
    Aug 21, 2013
    821
    224
    0
    Location:
    Vermont
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Just received mine in the mail today.
     
  11. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,166
    50,060
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    i guess if you're really burning rubber, you might burn up the transistors, and the car can stall on the highway.
     
  12. Lexcyn

    Lexcyn Junior Member

    Joined:
    Dec 6, 2007
    38
    8
    0
    Location:
    Ontario, Canada
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    I have a 2012 and didn't get the letter, but putting my VIN into the Toyota website tells me to bring it in... It's in for this software update today... we'll see what happens.
     
    #12 Lexcyn, Aug 31, 2015
    Last edited: Aug 31, 2015
  13. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    4,044
    1,112
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    I doubt you have a 2010 Prius v, though you may have gotten a letter for some Prius software update.
     
  14. Lexcyn

    Lexcyn Junior Member

    Joined:
    Dec 6, 2007
    38
    8
    0
    Location:
    Ontario, Canada
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Sorry I meant 2012... haha.
     
  15. Lexcyn

    Lexcyn Junior Member

    Joined:
    Dec 6, 2007
    38
    8
    0
    Location:
    Ontario, Canada
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Got it done and had a check engine plus the hybrid system light coming on. They brought it back in and "did something" and now it's fine. I did notice that the ICE transition is a lot smoother transition from EV mode - but other than that I can't see/feel anything else that has changed.
     
  16. rjparker

    rjparker Tu Humilde Sirviente

    Joined:
    Jun 6, 2008
    8,503
    5,065
    7
    Location:
    Texas Hill Country
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    Think I would go to another dealer next time.
     
    Air_Boss likes this.
  17. Air_Boss

    Air_Boss Senior Member

    Joined:
    Jun 2, 2012
    4,044
    1,112
    0
    Location:
    New Yawk
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    Definitely; short a quart on QA/QC.
     
  18. hchu1

    hchu1 Active Member

    Joined:
    Sep 28, 2006
    316
    127
    0
    Location:
    Houston, Tx.
    Vehicle:
    2014 Prius v wagon
    Model:
    Two
    Got my notice today, just checking to see if anyone has gotten any performance issues since their update.

    So, currently it seems benign.

    I agree with your statement. The update will likely lower some upper performance parameter to prevent damage to the subpar component. Since we don't run and gun, it might not be an issue. :cautious:
     
  19. Lexcyn

    Lexcyn Junior Member

    Joined:
    Dec 6, 2007
    38
    8
    0
    Location:
    Ontario, Canada
    Vehicle:
    2012 Prius v wagon
    Model:
    Five
    I haven't noticed anything in the ~200km I've driven since yesterday. MPG seems to be the same. I did notice though that at some points where I've previously coasted into EV mode it has stayed in ICE mode a bit longer ... but that could be just because I'm actively looking for something to be different.
     
  20. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,693
    39,238
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    After getting the similar software update on our regular 2010 Prius I got the "Check Hybrid System" warning, at the dealership, when I started the car. They brought it back in and "did something, and now it's fine. Deja vu eh? No "check engine" light tho.

    For the first few weeks after the update, both me and my wife noticed the car would slip into electric-only a little easier, actually liked the difference.