Hi all. Have a 2012 Prius that won't start.

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by joatman, Jun 23, 2015.

  1. joatman

    joatman Junior Member

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    Vehicle:
    2012 Prius
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    Had it trucked in to the dealer. They found it had a bad mouse problem. "Checked all the wiring couldn't find any evidence of chewed wires except for some minor chewing that didn't go through the insulation".
    Said the computer that controls the start button was bad. After eight days and $2095.00 they installed a new computer. Still won't start. Insurance won't cover it because no wiring was chewed through the insulation.? They spent five hours on the phone with Toyota today to no avail. Any suggestions as to where do I go from here? They want to keep looking. 62000 miles
    Thanks for any help.

    Al
     
    #1 joatman, Jun 23, 2015
    Last edited: Jun 23, 2015
  2. bisco

    bisco cookie crumbler

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    welcome! hows the 12v health? i hope you haven't paid them yet.
     
    #2 bisco, Jun 23, 2015
  3. Munpot42

    Munpot42 Senior Member

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    Don't pay them and pick another dealer, one that might have a clue.
     
    #3 Munpot42, Jun 23, 2015
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  4. bisco

    bisco cookie crumbler

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    have you considered dying it?

    edit: what did spellcheck change to 'dying'? o_O
     
    #4 bisco, Jun 24, 2015
    Last edited: Jun 26, 2015
  5. joatman

    joatman Junior Member

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    Checked the 12 volt before I had it hauled in and was 12.43 volts.
     
    #5 joatman, Jun 25, 2015
  6. Megan Sostre

    Megan Sostre New Member

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    I am not sure how to make my own post but I am also having teouble with my Prius not starting. 2006 hybrid parked car then came out 30 minutes later to leave and pushed power button and nothing, headlights work, brake lights work, hazards, interior lights come on and locks work but wont start and no dashboard lights come on or windows or radio. Any suggestions?
     
    #6 Megan Sostre, Jun 25, 2015
  7. JC91006

    JC91006 Senior Member

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    This is a thread about possibly a bad 12v battery causing no start issues. Did you check that first?
     
    #7 JC91006, Jun 25, 2015
  8. Megan Sostre

    Megan Sostre New Member

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    Im so bad on knowledge of cars. But I had a friend of mine come jumo both batteries, the one in the trunk and the one in front using two different vehicles and nothing worked. Could I possibly need to replace the 12v? My question is how domI replace something that I dont know is the actual issue?!
     
    #8 Megan Sostre, Jun 25, 2015
  9. JC91006

    JC91006 Senior Member

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    jump starting should work if it's a bad battery. The biggest issue I would worry about is if the jump start was done wrong. If the polarity was reversed (positive and negative terminal), that will cause a lot of damage to the Prius.
     
    #9 JC91006, Jun 25, 2015
  10. bisco

    bisco cookie crumbler

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    12.43 is low, and may or may not be the problem.
     
    #10 bisco, Jun 25, 2015
  11. HaroldW

    HaroldW Active Member

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    12.43 is not low. 12v and lower is a concern. H
     
    #11 HaroldW, Jun 25, 2015
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