I placed order #21440 on 17Avg2014 for 1 x Hybrid Battery Preventative Maintenance Grid Charger for 2004-2009 Toyota Prius (Grid Charger Options: Discharge Ready) via Priuschat Shop. In the same day I paid $433.00 for it via Paypal. This order is marked as Awaiting Fulfillment and it is not change since. I sent three emails to Priuschat Shop but still not received any answer at all. This is not normal! What to do now?
Hello, Sorry to hear this! We drop ship orders for PriusChat/Shop on a daily basis. We had an order on 8/21/14 and 8/22/14 hat shipped within 24 hours, but I don't see one on 8/17/14. Would you be willing to PM us with your name & address so that we can follow up with Danny to resolve this for you. Feel free to email me directly at [email protected] if you would like. -Jeff
I am very pleased to see your answer. You sent me today the bill for additional shipping cost. I have paid it already and I really hope, that you will sent me the grid charger now.