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dead prius

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by jillg, Jun 10, 2004.

  1. jillg

    jillg New Member

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    My Prius died on the road :cry: -- hybrid light, main warning light, etc appeared, the car decelerated to a crawl. After a tow to dealer, the mechanic said "contaminated gas" & attempted to drain the tank. In their efforts they drained the hybrid battery of all power. It doesn't sound reasonable to me-- I'd topped off the tank with 4 gallons of 87 octane four days prior. I'd driven 100 plus miles w/o noticeable problems. 40 miles prior to "meltdown" I had my first oil change at 5000 miles. Is it possible to drive on "bad gas" for that long without problems & then catastrophe? Is it possible to completely drain the hybrid battery during maintenance? Could an error in the oil change cause this type of problem? I'm worried about long term damage to both the hybrid & gas engines. Any ideas about what could possibly be going on?
     
  2. efusco

    efusco Moderator Emeritus
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    I have to say that this does NOT sound good. It is possible, during maintainence, to drain the HV batt, and it is not a good thing to do that. Contaminated gas seems like a suspicious answer to me as well, had it been running fine and just suddenly quit? Ask what the codes were that they pulled off the CAN and we can see what really came off of that.

    If it really was contaminated gas I suppose there could be some potential harm to the ICE, but I doubt it.

    Keep us abreast and keep them on their toes with this thing. Make sure you have good documentation of the fact that THEY drained your HV batt so that if you have an early death, even if a little beyond the warranty period, that Toyota and/or the dealership foot that bill.
     
  3. aarons12

    aarons12 New Member

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    probably the smartest thing you did was post here. incredible the amount of information that folks here can give. i don't even have my car yet and i feel like i know about it.

    advice here has helped me with making the deal, buying accessories, and having fun with the whole thing!
     
  4. m4prius

    m4prius New Member

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    Are you using an off-brand gas? I try to stay with mainline brands...BP, Shell...In addition are you using Reg Octane?...Toyotas prefer REG only. I would tend to blame the GAS on this one...Toyotas just don;t stop running.
     
  5. richard schumacher

    richard schumacher shortbus driver

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    If a mechanic says "contaminated gas" with no further details and explanation of what happened, it usually means either "don't worry yer pretty little head about it, darlin'" or "I don't know what the hell is wrong with it".

    However: are you in Florida? There have been stories recently about one refiner selling gas there with a high level of sulfur which is said to have somehow damaged fuel tank sensors. I don't understand how that would happen, but if it did, driving after running out of gas would drain your traction battery and cause the symptoms you named.
     
  6. Danny

    Danny Admin/Founder
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    Also check with the gas station to see if they put diesel in the unleaded resovoirs. This happened once to my MR2 before I owned it, the gas station had to pay for the gas tank to be flushed and the cats to be replaced, as well as a couple of other things.

    Perhaps with the bladder it had enough unleaded gas that it was milking before it got to the possible diesel, which would explain why you drove 100 miles before anything happened.

    Doubt this is the case, just thought I'd throw it out there.
     
  7. mdacmeis

    mdacmeis Member

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    The problem with "bad" gas is defining what is bad about it. Water? Diesel? Dirt? Low octane? Each has its own unique affect.

    If you are being told bad gas is the cause, require the dealer to prove it. To determine this, they had to take a sample. A simple sample, unless it is mostly diesel or water, will not reveal much. They need a laboratory to determine the percent content of contaminants, and what those contaminants are, so you can determine where they came from. This is a liability issue...yours and someone elses. If the dealer claims bad gas without a specific cause, you are stuck with the bill as well as having much of your future powertrain warranty invalidated. You need to find the cause to defend yourself and have those responsible pay for the damage, as well as an extended warranty.

    On a side note, a typical gasoline engine will run with a fair amount of water or diesel in it. I am not sure of the Atkinson cycle though. Also, if a bunch of water was put in the tank, it would take a few days to settle to the bottom such that mostly water was pumped to the engine by the fuel pump. Lastly, the recent Florida and southern states issue was high sulfur content, which caused the silver contacts used on fuel level sensors to prematurely corrode, resulting in an open circuit, which causes most fuel senders to send a signal indicating the fuel tank is always full. In this case, people ran out of gas without warning. I don't believe this is your issue.
     
  8. jillg

    jillg New Member

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    dead prius - part 2

    An update on my Prius - talked with dealer & prius support line, opened a case file on my concerns. Toyota's position is the dealer diagnosed the problem (bad gas) and since the car is now running, case closed. I did get the codes off the CAN but have no idea what they mean! If anyone can help decipher them let me know. They did note my cocnerns that the problem stemmed from the oil change & spelled out the techs drained the hybrid battery so if future problems arise, they will review the case. In other words, I think I'm on my own for the bill to drain the gas tank ($600). Toyota also wouldn't comment on the issue of voiding the powertrain warranty beyond "review the case" position. I have a sample of the gas & for $500 I can figure out what the heck is in it, Toyota declined interest in exploring that issue further. As for the oil change, after being told by dealer who serviced the car after the meltdown, they had checked & the oil level was fine, we checked it & found it to be overfull. Toyota said to take it back to dealer to drain to proper level - they removed about a pint of excess oil. Again, in case file I requested the issue be noted should future problems arise with the hybrid system. Overall I was more impressed by your suggestions/knowledge than the Prius support line....any other ideas or wisdom to share? Will keep you posted on what the gas station has to say & any other problems if they develop.
     
  9. efusco

    efusco Moderator Emeritus
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    Jill,
    You left out a few details. First, what, exactly, did the dealer do to your car to get it running again? If they drained the gas tank, refilled it and cleaned the fuel system and that's all it took to get the car running again then they may, very well, have made the correct diagnosis and performed the proper treatment of the 'patient'. In which case I'd let the issue drop.

    Also, if that is the case then you shouldn't be concerned about the hybrid system from that.

    Next, can you give us details about their 'draining the hybrid battery completely'. Do you mean to the point that there was zero charge and they had to put it on a charger to recharge. Or do you mean that the last bar was reached or disappeared on the Energy screen....if that's the case then they likely didn't completely drain the hybrid battery, though they may have deeply discharged it. In either case I do think it's worth your while to make not of the circumstances should your battery die just after the warranty expires you may have cause for Toyota to replace it due to their own negligence in discharging it so deeply. But I seriously doubt you'll every have any problem with the hybrid system.

    I don't think I can help with the CAN codes, I'll check my copy of the repair manual and see if they're in there. You can e-mail me what you have if you want and I'll see what I can find.
     
  10. jamarimutt

    jamarimutt New Member

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    Someone else had a the same problem and posted about it either elsewhere in this forum or in priusonline.com. The problem was apparently not due to bad gasoline, since the mechanics are taking that car apart!
     
  11. montolchik

    montolchik New Member

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    I am experiencing a similar issue with my Prius. I had it towed into the dealer today and show sometime soon what their diagnosis of the problem is. I was driving home from a road trip twenty miles after the last fuel lavel bar began blinking. I was going to fillup at the next exit (6 miles away). The gas engine stopped running and I had just enough power to get to the side of the road. Reading through my manual I thought the engine was stalled, so I turned it off and restarted the car. I was only able to get the car a few more miles before it happened again, this time not letting me put the car into drive. On the dash board I had a big red exclamation point in a triangle, VSC, and an exclamation point between two sets of parentheses. On the display screen, there was en exclamation point through a Prius outline. I'll update this post when I hear back from my dealer.
     
  12. mdacmeis

    mdacmeis Member

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    Unless I am misunderstanding your post, it sounds to me like you ran out of gas.
     
  13. montolchik

    montolchik New Member

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    We put in the two gallons of gas that AAA sends with the tow truck, but the car still wouldn't start the engine. I now have three bars displayed on my fuel meter.
     
  14. richard schumacher

    richard schumacher shortbus driver

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    Re: dead prius - part 2

    The techs who drained the battery are not the ones who changed the oil, right?

    And, uhh, did you get the oil changed by a Toyota dealer? In theory anyone ought to be able to change the oil, but personally I'm not going to take a chance on a shop that needs an instruction card telling them how to drive it into the garage.
     
  15. Jonnycat26

    Jonnycat26 New Member

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    Just out of curiosity... did you tell the dealer you had just recently put gas in it? If you did, they may have jumped to the "bad gas" conclusion that way.

    My prius did the exact same thing last week. Turns out the inverter went bad, and needed to be replaced. If you have the codes, post them. I'll compare them to my codes, and if there's overlap, you may also have a bad inverter.
     
  16. montolchik

    montolchik New Member

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    I think we're confusing two seperate, yet similar incidents. jillg started this thread that I found. I didn't want to start a new thread when my problem sounded alot like Jill's.

    My dealer didn't have time to look at my car today. I haven't even really explained anything to them about what's wrong other than what I've told Toyota Roadside Assistance. I expect to talk to the service department more tomorrow after they have had time to check the error codes.
     
  17. jillg

    jillg New Member

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    Sorry for not being clear! To get the car running they completely flushed out the fuel system (fuel rail, injectors, etc), pulled & drained the gas tank. During this process they drained the hybrid battery until it wouldn't restart the car. The tech said it was "dead" and they took my hybrid battery out & put it in another Prius to recharge the battery. This supposedly entailed removing the entire battery pack & taking apart the back end of my car -- NOTE: the tech said no charger exists for the new Prius although there is a charger for the classic. He wasn't sure this would work, but it did. Once they got it running they replaced the mass air sensor because the check engine light wouldn't go off. All told the process took about 10 hours, hence the $600 labor bill. As near as I can tell from the "chicken scratch" handwriting, here are the codes: P3190 eng, C1259 abs, C1310, B1421 ac, P0A08 ?, P0171 , 801013..2, DP21791...9 Again, thanks for your help & any more input is appreciated.
     
  18. Jonnycat26

    Jonnycat26 New Member

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    The only one I recognize is P0A08, and that's related to the DC/DC converter. I don't have a complete list of codes, so I don't know the other ones at all.

    I don't see any similarities with my codes (which I posted in the main forum under the topic "Prius Down!". So who knows. I'm going to be more careful driving mine in the future. :)
     
  19. jchu

    jchu New Member

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    Jillg,

    Evan Fusco, PriusChat Moderator published a 7 page list of Error Codes on page 2 of the thread "Prius Down!". It is attached as a .pdf file. Would provide a direct link but can't fiuger out how.
     
  20. richard schumacher

    richard schumacher shortbus driver

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    I don't see why that procedure should drain the traction battery. Did they explain?