2010 Prius Map DVD Error While Driving

Sounds like the DVD reader lens or laser might be dirty or on their way out.

 

Do you run with the windows open a lot?
Does anyone smoke in the car?

Bill the Engineer

 

Friedpez, your problem does sound like a dirty or failing optical drive. If it's not happening all the time I would not take this to the dealer as either you'll be told "can't replicate the problem" or that replacing the drive will probably fix the issue. Maybe a newer unit with disc from the junk yard is a viable alternative.

 

Current DVD version is U95.... and I hope to see the next one coming out shortly as we got some new roads built around here.

I know what these things cost, and would suggest that you get a new disc for the updates, but to save money, get yourself a good quality blank double sided DVD like a verbatim.

You can make a copy of your factory disc for your own use using your computer if you happen to have a DVD burner. Make sure the book type is set to DVD Rom, and select the slowest speed possible with any option to confirm or check the accuracy is turned on.

My suspicion is that the disc that is stored in your car all the time is degrading and that it is less likely that the lens on the reader in the car is dirty and more that the disc is going. I hope that will help, I'd only stick a cleaning DVD in there as a last resort myself.

Roland

 

I agree I is better to get the update, why I mentioned it to you.

No, it is just a matter or inserting the disc back into the drive and leaving the system powered up while it reads it... it can take a few minutes as it will also update your system going from the U90 to U95?.... if that is the one you are buying.

Your present destinations and most things are saved, just review all the options after it finishes and you are safely parked as many items cannot, and should not be accessed while your car is in motion.

We are very close to the fall when a New update becomes available, keep both that in mind, and also the fact that you can likely find a slightly lower price if you scrounge around. Perhaps make a call to any dealer and ask about the expected time of the new release and their cost. Up here they seem to go for $140, CAD... but I have seen eBay sellers asking more and less.

Finally pay attention that they are selling you the GEN6 disc....

Roland

 

Your 2010 Prius uses a Generation 6 Denso unit.

Just make sure you buy your new Navigation DVD for a 2010 Prius.... as a new disc for a 2009 etc. is not going to work.

Roland

 

You're welcomed, but get that fan looked after.

Believe there are some threads here to help you do it yourself. Mine has never run as far as I know... if it has it was so quiet that I can't hear it. And my Prius has never stalled. I'm at just over 98,000 kms.

All the best, let us know how things go.

Roland

 

A while back I burned a nav DVD on my computer & it worked fine in the Prius.
While traveling, at a location ~300 miles away, I started getting the "unable to read data" (iirc) message at times.
It seems the nav unit would retry & eventually get the data needed but the message would still pop up at times.
When I got back to my home area the nav unit performed flawlessly.

The fix to my problem was to burn the DVD on another computer.
This new DVD has been in operation for ~6 months with no problems anywhere that I currently travel to.

So it is possible for the DVD to be the cause of these problems.
But note - my DVD was one I created (or burned), not an OEM DVD which is pressed & is _much_ better quality.
Maybe you could find another 2010 Prius owner with nav & swap DVDs & see if your disk will work on a known good nav unit?
I think 2010 & 2011 both use the same GEN6 DVD - not positive.

 

I also have a 2010 Prius and have started having the exact same DVD error with my NAV system. I had assumed the problem was with the DVD reader and not the DVD itself, but I saw people on here were proposing it could just be the DVD. Could someone who's had this problem please post an update? Did it solve the problem long term to just make a copy of the failing DVD on your computer? Or did you end up having to swap/replace some hardware?

 

Any update to this thread, I've tried everything, cleaned with compressed air, inserted dvd cleaner disk, switched out disk and nothing is working. Has anyone had any luck? The unit should not go bad after 6 years, that is complete crap. I really don't care about the map I just can't sync my new phone with Bluetooth for the radio.

 

weakest link in the hybrid synergy drive.

 

Problem is maps dvd player loads all the software for the whole sound system(stupid) . So dvd player is garbage and has to be replaced. Its broken. And dust in car gets in and or mechanism is busted. You have to replace it inside console. It can be fixed at audio shop. They are familiar with the problem.