2012 PIP GPS ETA defect

Wow if this is all it takes to get you seriously worked up and want a full model recall I would hate to see what happens when a real issue appears...

First a clarification. Is it always 1 hour off? Meaning if you set the GPS to take you 3 minutes from your house, does it tell you it will take 1 hour and 3 minutes? Or does it say it will take 9minutes to do 3 minutes of driving?

That is the major point that needs clarification in your post. If you want answers you need to post more information. If you just want to vent, then that's fine but it seems like you will be living with the problem then.

If the clock is just wrong by an hour, like the clock never changed, then my guess is that the time-zone and daylight savings time settings are incorrect. Remember that all GPS time is in UTC and that has no daylight savings. So if the clock on the GPS unit is wrong the ETA to destinations will be wrong too but the actual navigation time will be the same. It still takes 3 minutes to get there but the arrival time is off by an hour for example.

If the problem is not actually always off by an hour but just incorrect, then you most likely need to set your speed settings up. It is on page 112 of the navigation manual.

1 Press the “SETUP” button.
2 Touch “Navigation” on the “Setup” screen.
3 Touch “Detailed Navi. Settings” on the “Navigation Settings” screen.
4 Touch “Driving Speeds”
5 Touch “< ” or “> ” to set the average vehicle speeds for “Residential”, “Main Streets” and “Freeways”.
-To set the default speeds, touch “Default”.
-To use settings based on traffic information, touch “Consider Traffic Info.”.
6 After setting of the desired speeds is completed, touch “Save”.

 

2k1toaster, good answer! I don't use the nav unit in my PiP, so I don't feel qualified to answer the OP. However, I remember my '06 had similar settings and wondered if those might be the issue. The dealer should have known about the time and estimated speed settings.

 

Sounds like you need to go into setup menus and adjust for daylight savings time. It's in the manual some where. Sorry no ref.

 

I tried to look up base PiP Navigation Manual on the Toyota Owner's website and found this ref.

http://www.toyota.com/t3Portal/document/omnav/OM47719U/pdf/02-2.pdf

1 Press the “SETUP” button.
2 Touch “General” on the “Setup”
screen.
3 Touch “System Time” on the
“General Settings” screen.
4 Touch “Daylight Savings Time ”.

I just hope this is not for the Advanced PiP

 

Ok so then your nav system is not set to the correct time zone or has daylight savings improperly set. Yes there is a menu option.

On page 17 of the navigation system quick start guide it even has a picture.

 

So if you are 3 minutes away from the destination, the GPS says you should have arrived 57 minutes ago?

 

Something that as far as I know no car company has done correctly because they have modular units instead of built ins, but every clock in the car is different. Every Toyota/Lexus we have with GPS the dash unit has a separate clock from the standalone clock. In the Nissan Leaf the clock in the instrument cluster is also independent from the GPS unit.

 

I smell a rat here.

This obviously isn't an across the board design defect or hundreds of people would be screaming.

If it really bothers you that much, by all means take it to arbitration or check the lemon laws.

Your comment that NONE of the settings that everyone else sees are available to you makes your story somewhat suspect though.

Regardless of the cause, an easy "solution" might be to change the display so that it shows "time to destination" instead of arrival time. You can do that, right ?? (Come to think of it, I believe mine automatically shows both numbers in the upper right corner.)

 

They didn't make a unit just for you to spite you.

Learn to help yourself. Get out your manual and look for the clock adjustment. It does exist. If you say it doesn't, you haven't looked hard enough or are just a troll. Denso always has an option. While the menus might not be 100% the same (could be language differences, or plural vs. singular, shortened words, etc) it is there.

You have the 2012 PiP right? That means you have Entune right? If so, then if your time-zone is set to Auto, then it will pull the time information from the GPS. With Daylight Savings, this will be wrong. Again, all in the manual that you have not read. They don't give it to you to weigh down the passenger compartment.




Try and help others help you. Provide some more info, some feedback. Post a pic of what menus you do see since yours seems to be a custom 1-off firmware upgrade apparently.

 

I'll just confirm what Gaudete is saying.. these screens and manual references you guys are posting are not applicable to the base PiP.

I checked mine last night and under Setup->General, there is nothing about system time or any time for that matter. I didnt get a chance to look around further, but what I was looking through, I couldnt find anything about nav time.

My nav time, however, appears to be fine. In fact, I plugged in my Home as a destination on my drive home yesterday just to see if my ETA time was correct and I didnt even see an ETA time (shows you how much I use the nav).

You have to tap on the "time-to-destination" for it to switch to ETA time (meaning, by default, at least on mine, it shows '5 minutes' or however long it estimates you will reach your destination.. but if I tap the '5 minutes', it switches to '6:05PM', the ETA).

Also, the base PiP's head unit is made by Harman, not Denso.

 

It is more of a factor of you not knowing how to ask a question properly. Probably also why Toyota gave you the cold shoulder which they rarely do.

Describe the menus you do have. Describe the actual system you do have. Post pictures. Reply with more than 1 sentence nothings. We aren't psychic. And the manual for the nav system in the PiP that I have shows it uses the Entune system which I posted screengrabs for. The base system I had thought was the same as the base non-plugin Prii which I posted screenshots for earlier.

 

Ok, so after I posted that, I started second guessing myself, especially after I found this manual (on the Toyota website when searching for 2012 Prius PHV, the document is titled: Toyota Universal Display Audio System Owners Manual With Navigation: Setup Operation)

http://www.toyota.com/t3Portal/document/omnav/OM33A02U/pdf/n08.pdf

(turn to page 2 of the document, which is labeled page 197)

There, in the 3rd image on the right, item #12, it shows a "button" for Daylight Savings Time.

So after lunch I went out to take a look, again, and I took pictures:



You'll see it doesnt match up with the manual that Toyota provides. This isnt the only thing that the manual is wrong about. There are others (such as the TPMS and being able to see actual tire pressures) (also, pushing the "down" arrow on the right just takes you back to the first page, which does match the first image in the PDF)

In any case, it got me wondering how my head unit knows the correct time.. or maybe mine is just set for "Daylight Savings Time" so it is correct now.. but maybe it wont be correct come November?

The other thing I was thinking was, maybe with some firmware update along the way, the DST option disappeared. I'm on Entune 3.1.0.

When I leave work, I'll try changing the time on my dash clock to see if they are connected. I doubt it, but thats the only time I ever change/set. So we'll see.

 

OK, my curiosity was aroused, so I spent about half an hour sitting in my car with the manuals and searching the screens for nav clock settings. I'm with the OP and Tracksyde- no setting available. Yet the time on mine is correct, just like Tracksyde's. I too can toggle between the ETA and minutes left to travel. I don't use Entune, so I can't test this theory, but could it be that the nav system gets the time when a smartphone is configured to Entune? Just a thought...........