We have a 2010 IV and a 2012 pip. My Android phone will pair and connect with the 2010. It pairs with the 2012, but the 2012 will then say "Connect Failed" when my phone is selected. My wife has an iPhone which pairs and connects to both cars. My phone uses Bluetooth 4.0 profiles. And after pairing I've limited it to telephone audio only. I've deleted and repaired countless times with the same result. Does this problem make any sense to anyone?
Under the multi media blue tooth connection there's a tool icon , click on that and see if you have media audio SGH-M919 ? 4
