Stay away from Clazzioseatcovers.com

Over 7 months and still waiting. I ordered in August of 2012, called and emailed dozens of times. When I actually spoke to somene it was always 2 more weeks. Between December and January, I could not get in touch with anyone until Jan. 10th. At that time i found out that the covers came in, wrong color. I did not want blue inserts. so they emailed me the following:

On Jan 10, 2013, at 6:14 PM, "cheryl" <[email protected]> wrote:

Rich, I am so sorry it has taken so long on your seat covers. We won't you to be another satisfied customer, so here is what I can do. I can have your original order here in 4-6 weeks. That is the genuine leather inserts in Black/Gray/Black. I can offer you one of two things; your choice. One, being a set of seat heaters for your driver and passenger seat, an $80.00 value at no charge to you. Two, being free embroidery on your front two headrests. We can put the toyota emblem on the headrests in the gray to match your gray inserts, another $80.00 value at no extra charge to you. Let me know if one of these options work for you, and which you want to do.

I reordered, and today 9 weeks later, I am told 3 more weeks. This is the worst company I have dealt with form this site. I have purchased alot of mods from many different places and no one has been as incompetent as these people. If you need covers, take cover from them and buy elsewhere. By the time I get them my lease will be up.



​

 

Fishy?

Here is the order, notice the date, after that the screw up email in jan

CustomerID# 1113

Thank you for your order. Your order number is 1070, placed 08/29/2012 at 14:34.

Bill To:

Richard Ship To:

Richard
Payment Info:

Credit Card:

Shipping Method:

FREE UPS Ground
Order Details:

Code Item Qty Price Grand Total
2301 2010 - 2011 Prius
[IN STOCK:NO THANK YOU, I WANT TO CUSTOM ORDER]
[SELECT DESIGN:GENUINE LEATHER.....................]
[OUTER COLOR:BLACK]
[INSERT COLOR:GRAY]
[STITCHING COLOR:BLACK01] 1 $449.00 $449.00

Subtotal: $449.00
Tax: $0.00
Shipping Cost: $0.00
Grand Total: $449.00


All stock orders are subject to availability, typically ships out within 48 hours. However if it became out of stock at the time of your order, it will ship out within 7-14 days. All custom Orders take Approximately 8-16 weeks for delivery and are NON-REFUNDABLE.

Thank you for Upgrading, Protecting or Customizing your auto's interior with Clazzio Seat Covers.
Email: [email protected] Toll Free: 877-412-8030


SENT 1/10/13
Hi Richard. It appears that your order was messed up(sorry) and it is the one that I was telling you about. The genuine leather inserts Outer Black, Inner Blue, Stitching Black. Will these work for you? Let me know and I can get them out to you right away.

Best Regards,


Cheryl
Sales Rep
Clazzio Seat Covers
Toll Free: 877-412-8030 Ext 4
www.ClazzioSeatCovers.com
Check Out Our Online Store

 

***UPDATE***
As of yesterday, I FINALLY recieved everything. The covers same last week and the embroidered headrests yesterday. Thanks to Rodney (HB) for getting involved. I am glad to get this over with. Good luck GCP, have patience

 

ok will finish over the weekend and post

 

GCP
I PM'd Rodney and he responded right away. Then Jennifer for Clazzio emailed me and told me that the covers were in and she emaile me the tracking #. She also embroidered the headrests for free.