HUD blurry/foggy looking - Not on the outside, but inside the window

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by techno-Zen, Apr 9, 2013.

  1. techno-Zen

    techno-Zen Junior Member

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    Hi All, this has been bothering my since I got my Prius used, 2010.

    The HUD has this foggy look to it, at the time I didn't notice while at the dealer. I've had the car almost a month now and it's bothering me. I thought it was water vapor but it isn't.

    Will the dealer fix this? I do have Toyota Extra care platinum.. Is this a common problem?

    See photos below.
     

    Attached Files:

    #1 techno-Zen, Apr 9, 2013
  2. techno-Zen

    techno-Zen Junior Member

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    [​IMG]

    [​IMG]

    [​IMG]
     
    #2 techno-Zen, Apr 9, 2013
  3. peterjmc

    peterjmc Ping pong in Ding Dang...

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    This is caused by mold from what folks have reported. The build up is on the interior screen. Some folks have had success with the dealer fixing it under warranty, some have taken their dash apart to clean the screen, some have had the dealer take the dash apart to clean the screen or replace the screen.
     
    #3 peterjmc, Apr 9, 2013
  4. techno-Zen

    techno-Zen Junior Member

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    Welp, fingers crossed then... just no idea how the hell it got like that. The car has been in arizona forever. Not like it's a humid place.
     
    #4 techno-Zen, Apr 9, 2013
  5. 808_prius

    808_prius Junior Member

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    I have this issue and both dealers in the area wouldn't fix it under my platinum warranty... :mad: Now my warranty is expired so debating on taking out my dash and fixing myself.
     
    #5 808_prius, Apr 24, 2013
  6. Former Member 68813

    Former Member 68813 Senior Member

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    I understand it's moisture, not fungus, but it was posted here before as fungus. If somehow the ac blows cold air in the vicinity, if could fog inside of this screen.
     
    #6 Former Member 68813, Apr 25, 2013
  7. techno-Zen

    techno-Zen Junior Member

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    It's not fog at all as it doesn't dissipate at all.. plus I live in arizona where it's sunny and dry
     
    #7 techno-Zen, Apr 25, 2013
  8. Former Member 68813

    Former Member 68813 Senior Member

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    #8 Former Member 68813, Apr 27, 2013
  9. cwerdna

    cwerdna Senior Member

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    That isn't the HUD BTW. A HUD projects onto the windshield.
     
    #9 cwerdna, Apr 27, 2013
  10. techno-Zen

    techno-Zen Junior Member

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    So I finally got to taking this in to the dealer.. they said it would cost me $495 as it's a labor intensive job. I asked them to check if it was under my Gold warranty and it is not.. ugh.

    Should I try other dealerships??
     
    #10 techno-Zen, May 16, 2013
  11. peterjmc

    peterjmc Ping pong in Ding Dang...

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    No harm in looking at other dealers. I say go for it.
     
    #11 peterjmc, May 16, 2013
  12. hb06

    hb06 Member

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    Has anyone successfully had this replaced by the dealer, or have to pay? Thanks.
     
    #12 hb06, Jun 24, 2013
  13. JC91006

    JC91006 Senior Member

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    I'm also looking for a solution to this display problem. Can't stand the blurry view
     
    #13 JC91006, Dec 19, 2013
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