Recently after shopping a bottle of softener fell over and a small amount of liquid spilled into cargo area. After a while I got a warning "check hybrid system". It tool a while for the garage to figure out what happened. Only when removing the cargo area floor they found out the liquid had spilled into the battery area. Did you know: 1. The battery area and electronics are under the front half of the cargo area. 2. That area is not well protected from spills above. 3. Toyota should have designed protection, from an area that could involve spill, above it. Think of shopping, picnicking, spare liquids etc. 4. Obviously a design fault. In my case it took the garage one week to dry the area, once they figured out the issue. 5. They blamed ME for causing damage. I blame THEM for faulty design and inconvenience. We are now having a discussion on whose account. My take is I have discovered a serious design fault. With a large amount of spill on high voltage electricity - consequences can be much more severe.
If you bought your vehicle without being aware that the HV battery was behind the rear seat in the cargo area you obviously did not do any research or bother to read the Owner's Manual. Also, water and other liquids and electricity do not mix, never have never will. There are warnings in the Owner's Manual about liquid spills in the cargo area. Is this a Toyota design fault ? No. It is a HEV - Hybrid Electric Vehicle meaning that there is a high voltage battery on board. Could Toyota have made the battery housing more waterproof? Possibly, but it is air cooled and needs air flow from the cabin through the battery housing to keep the batteries cool.
The day I bought my v I put a waterproof mat in the cargo area, as I really use it to load cargo. (I have a second mat backwards over the back seats, as I only use it to move cargo) Remember if they did not centrally locate the HV Battery, you would be here fussing they did too little to protect it. No one who makes any product that works can be perfect. It is why the only thing made in America any more is lawyers. Best of luck with your lawyers, I bet they make more on you than you made on Toyota.
a. As a computer Engineer I appreciate the update on water and electricity. b. Having read the manual diligently, it does mention "do not spill water.." but that means intentionally, not accidentally, as I have described in the normal use of this car or any car. c. The cargo area has nothing to do with ventilation, this is performed by a fan sucking air through a vent on the left edge of the rear seat. Here I was clearly advised by Toyota to be careful not to cover the vent. d. Further to above Toyota and others produces specially formed rubber cargo liners which totally cover the cargo area with flaps to protect from any spills. Obviously they are aware of this issue. This protection should be a standard feature given all above. Image is attached. e. No lawyers are involved or needed just common sense and contribution to Kaizan. f. I love my car and hope to have contributed to Toyota's mission of: We will meet our challenging goals by engaging the talent and passion of people, who believe there is always a better way.
Not sure where you live, if might be worth going to a hybrid specialist that could make sure the batt connections are free from corrosion.
I do not live in the USA. The Toyota garage people were very diligent. It took them one week just to make sure all connections are dry and free of contamination. My issue is that a cargo are should be protected, or restricted.
They sell mats for this purpose. I have em. I could spill 4 litres and it would safely be contained within the confines of the mat. At least 3 makers in the US. I bought mine at the dealers. You were told not to spill, that gives you the responsibility to prevent accidents. The responsibility for the spill is entirely yours in my opinion. You didn't mean to do it but you failed to take common sense preventative measures. Next time you carry jugs of stuff, use a cardboard box to put them in and pack em with other stuff to give them stability. This is a trick I learned in my last car, not a Hybrid BTW, when a milk jug spilled. It spilled onto a similar "rubber" mat which I removed and hosed off.
I would buy two of these, mount one normally at the back of the cargo area, and one backwards over the folded down seats. Universal Size Rubber Cargo Mat Black 1 PC Trimmable Trunk Liner | eBay Or, if you spill a lot, here is a much pricier custom fit one that would contain fluid 1 cm deep. WeatherTech Digital Fit Cargo Mats 2012 Prius V Cargo Liner Black Mat | eBay
No, Lawyers are for those who don't take responsibility for their own actions. I have never needed one.
Thanks for the info on the back seat folded mat. Looks like spill protection for the Prius is quite an industry. I have a few other cars. Normal plastic sheets are sufficient. Actually I thought of putting diapers in the trunk....
I just carry a lot. https://sphotos-a.xx.fbcdn.net/hphotos-ash3/580144_10200812465216319_348794417_n.jpg https://sphotos-b.xx.fbcdn.net/hphotos-prn1/22437_1348787722119_4829746_n.jpg
Seriously. As if the HV battery knows the difference between an intentional spill and an accidental spill? Where do you think the battery cooling air goes after the fan sucks it through the vent? It goes through the HV battery housing, then is ducted through the cargo area under the top deck to the auxiliary battery compartment and then is exhausted to the outside of the car.
Thanks for proving my point. 1. Since a cargo area is a cargo area, it needs to behave like one, its not a pharmacy. 2. Spills occur, due to human error, accident and unintentional, and the HV battery area should not even "know" about it because it should be PROTECTED given the nature of its environment in the same way it is protected on the underside from water spray. 3. If the venting of the cooling air goes through the cargo area floor then we should be warned to keep it clear not carry any cargo and Toyota would not produce rubber mats which totally cover the floor and literally choke the venting. 4. Toyota prides itself on continuous improvement. I would think Toyota actually follow Prius Chat to discover potential issues and get a sense of customer issues, which if they play "customers" I would expect them to be positive and sensitive. I believe most Prius owners love this special product, and provide valuable "family" advice. Q.E.D
1. Since a cargo area is a cargo area, it needs to behave like one, its not a pharmacy. Mine does. 2. Spills occur, due to human error, accident and unintentional, and the HV battery area should not even "know" about it because it should be PROTECTED given the nature of its environment in the same way it is protected on the underside from water spray.At first glace, this only prevents any manufacturer from building Hybrids, but taken literally it prevents cars at all. I have no idea why you think cars are protected from water, they are not. 3. If the venting of the cooling air goes through the cargo area floor then we should be warned to keep it clear not carry any cargo and Toyota would not produce rubber mats which totally cover the floor and literally choke the venting. Actually pet owners have more trouble, as the hair does choke the vent fan. 4. Toyota prides itself on continuous improvement. I would think Toyota actually follow Prius Chat to discover potential issues and get a sense of customer issues, which if they play "customers" I would expect them to be positive and sensitive. Just as we do not read Japanese, I doubt the Toyota engineers read English. So your assumption is largely wrong. Some US Marketing drones do read PriusChat, but they have no feedback to Japan.
I think all cars should have an enormous airbag eject from the front bumper to prevent engine damage in the event of an unintentional (i.e. accidental) front-end collision.
So should I be concerned with ourchasing a 2012 Prius v? Based on this string, I have a little one and one on the way. They are sure tomake a mess in the back. i also have a Siberian Husky that sheds. Was about to purchase a v but based on this discussion, I am cncerned about the practicality of the cabin. Though Toyota markets this as a family car so... Thoughts?
The solution is a cargo area rubber mat manufactured by Toyota and others look at Amazon. This mat totally covers all the cargo area with a flap that prevents any spill or dirt to enter the battery area. It also helps in keeping the area clean by simply removing it and hosing with water. I installed this and suggested that the local dealer offer it to all buyers. The Prius is is a great car and warmly recommend it. I treat my event as an educational exercise.
There's plenty of Prius owners with little ones. Just take OP's experience as something to learn from and take precautions when or if you decide to buy the car (i.e., keep vent cleared, line the cargo area well if you suspect you might spill). These precautions don't take away practicality in daily use, so you don't really have to worry about anything.
As a force of habit, when it take any liquid containers off of the shelf I ALWAYS check the caps and give them a extra twist to insure they won't leak. It's called an"OUNCE of PREVENTION". Items such as fabric softeners are prone to have loose cap from people opening them to take a whiff.