1. Attachments are working again! Check out this thread for more details and to report any other bugs.

it's been 7 months and I still have free XM radio. Normal?

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by Jimbo69ny, Mar 4, 2013.

  1. Jimbo69ny

    Jimbo69ny Active Member

    Joined:
    Feb 27, 2012
    712
    107
    0
    Location:
    Ithaca, NY
    Vehicle:
    Other Electric Vehicle
    Model:
    N/A
    I'm on my 8 month right now owning my plug in Prius. And I still have free xm radio. I thought it was supposed to be a 3 month trial??
     
  2. mrbigh

    mrbigh Prius Absolutum Dominium

    Joined:
    Sep 6, 2005
    3,686
    699
    2
    Location:
    Long Island, NY
    Vehicle:
    Other Electric Vehicle
    Shhhh.... do not complaint :sick:
     
  3. Paradox

    Paradox Prius Enthusiast / Moderator
    Staff Member

    Joined:
    Sep 22, 2005
    29,110
    8,591
    201
    Location:
    USA
    Vehicle:
    2014 Prius v wagon
    Model:
    Five
    Shhh, I wouldn't go asking questions... :cool: Yes, the music portion should have shut off by now.
     
  4. DoPeY5007

    DoPeY5007 Member

    Joined:
    Jul 8, 2012
    122
    17
    0
    Vehicle:
    2012 Prius c
    Model:
    Four
    Mine was cut @ 3 months, and my wife's ford cut off @ her 6. And hers was cut off at 5:08 pm. We had it on driving down the freeway and it cut out. So they had it to the minute. (we did purchase it later in the day)
     
  5. El Dobro

    El Dobro A Member

    Joined:
    Jul 12, 2011
    7,027
    3,241
    1
    Location:
    NJ
    Vehicle:
    Other Electric Vehicle
    Model:
    N/A
    I had it for free for 13 months on my '11, until I traded it in on the PIP.
     
  6. AvLeg

    AvLeg Junior Member

    Joined:
    Dec 6, 2012
    54
    11
    0
    Location:
    Ventura, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    +1
     
  7. 13Plug

    13Plug Active Member

    Joined:
    Apr 7, 2008
    581
    104
    0
    Vehicle:
    2013 Prius Plug-in
    Model:
    Plug-in Base
    I only got three months free, actually I just canceled the service yesterday before it renews because they wouldn't budge from the $20 per month charge for XM premier. So, shhhhh.
     
  8. CharlesH

    CharlesH CA HOV Decal #5 on former PiP

    Joined:
    Nov 27, 2005
    2,788
    1,153
    0
    Location:
    Roseville, CA
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    And just a reminder, the XM subscription for the data service on the Advanced (like the traffic info) is a completely unrelated subscription that is actually held by Toyota Entune, not the car owner. When it comes up for renewal in three years, that will be done through Toyota, not Sirius/XM. I found this out the hard way when talking with Sirius/XM customer support, and they were adamant that there was no such thing as a three-year complimentary data subscription, and implied that I was part of some kind of fraudulent scheme. They had no idea that the data service was a separate subscription with another party, and that is why it did not show up on my account.
     
    lensovet and WE0H like this.
  9. Angry Elf

    Angry Elf Junior Member

    Joined:
    Dec 8, 2012
    35
    4
    0
    Vehicle:
    2011 Prius
    Model:
    Three
    No this is not normal !! you should call the radio provider right now and demand To be charged !
     
    lensovet likes this.
  10. PiPLosAngeles

    PiPLosAngeles Senior Member

    Joined:
    Nov 18, 2012
    1,550
    720
    0
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Mine cut off after less than two months. Not that I care. The audio quality was horrible.
     
  11. WE0H

    WE0H Senior Member

    Joined:
    Mar 25, 2010
    3,247
    528
    0
    Location:
    Minnesota
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A

    Is the sat radio part of this 3 year Advanced subscription? My sat radio worked all last season (6 months) then I put my car in winter storage.

    Mike

    Mobile on my SGH-i717
     
  12. Paradox

    Paradox Prius Enthusiast / Moderator
    Staff Member

    Joined:
    Sep 22, 2005
    29,110
    8,591
    201
    Location:
    USA
    Vehicle:
    2014 Prius v wagon
    Model:
    Five
    No, the audio portion is not 3 years, only the XM Data sub is 3 years.
     
  13. WE0H

    WE0H Senior Member

    Joined:
    Mar 25, 2010
    3,247
    528
    0
    Location:
    Minnesota
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    Wonder why my sat radio still worked?

    Mike

    Mobile on my SGH-i717
     
  14. Paradox

    Paradox Prius Enthusiast / Moderator
    Staff Member

    Joined:
    Sep 22, 2005
    29,110
    8,591
    201
    Location:
    USA
    Vehicle:
    2014 Prius v wagon
    Model:
    Five
    Because not eveyrone's always gets turned off after 3 months, even though it should. That's why at the beginning of the thread me and someone else said "Shhhh" to the OP.
     
    lensovet likes this.
  15. Mendel Leisk

    Mendel Leisk EGR Fanatic

    Joined:
    Oct 17, 2010
    56,671
    39,222
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    We didn't even know we had it at first. Then stumbled onto it, listened for free for about a month at most before it was cut off, then signed up for a year. I emphatically told them at time of sign up I did not want to auto-renewed. Yeah right...

    Anyway, long story short, thanks in large part to having changed credit card numbers during that year, it only took a 5 minute phone battle with their VERY persistant telemarketers (erh, sales reps) to disengage from the buggers.

    And, while the quality of sound was ok, we soon got into the satellite radio game: singing through the gaps, which occur everytime you pass a high rise, tree, bump, whatever ;)
     
  16. DoPeY5007

    DoPeY5007 Member

    Joined:
    Jul 8, 2012
    122
    17
    0
    Vehicle:
    2012 Prius c
    Model:
    Four
    So not all the cars with entune use the XM data service for traffic etc. My C uses my cellular data for traffic.
     
  17. rogerv

    rogerv Senior Member

    Joined:
    Dec 10, 2008
    1,639
    317
    14
    Location:
    Simi Valley, California
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    Yep, their reps are tenacious and persistent, even after you have cancelled. I finally blocked their number on my phone. The other thing was that if you selected the menu option "cancel service" they put you on hold for about twenty minutes before you could get someone to help. IMHO, a terrible business model for attracting and retaining customers. :mad:
     
    PLSPUSH likes this.
  18. Totmacher

    Totmacher Honey Badger don't give a carp

    Joined:
    Oct 2, 2011
    301
    110
    0
    Location:
    Mission Viejo, CA
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Advanced
    Called to renew my wifes on her 2011 Level 4. Got some deal that was like 34$ a year. I asked them when the subscription on my Plug in Advanced Tech would expire and they guy said 3 years. I said thanks and hung up. It's been about 11 months sice i got the car and the subscription is still running strong and i havent paid a penny.
     
  19. raimix

    raimix Member

    Joined:
    Sep 7, 2012
    204
    33
    0
    Location:
    Long Island NY
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    $34/year is crazy! Free is crazier!
    i simply call them every 6months or so for $25/6month deal they have.
     
  20. JMD

    JMD 2012 Prius 4 Solar Roof

    Joined:
    Oct 11, 2012
    3,779
    1,282
    0
    Vehicle:
    2012 Prius
    Model:
    Four
    Maybe the dealer pre-paid the XM for a year. My XM cut off at 90 days but my wifes Acura car was 1 year. She logged in on the XM website and she was paid up for 1 year on Select.