New Prius C Two- dealer upsell questions

I think your sales guy is, well, selling stuff. A salesman with tactics. I'd talk to the manager and tell him if that's how he does business I'll take mine somewhere else. Sorry you have to put up with a thief.

 

If anyone is gonna steal from you, its gonna be the dealer. Don't buy the security gimmick for the battery. By saying such nonsense, he's pretty much telling you the battery pack is crap and expensive, so people steal them...first I heard of that. How would the Prius C's battery fit into another older model??? ask him that!

Extended warranty, I say no...others buy it for the peace of mind. Expensive peace if you ask me.

 

Your whole car will be stolen before the pack. Stealing the pack is probably about as easy as stealing an engine.

All of it is BS & fear mongering. If you expect to turn a profit on the warranty why are you buying such a repair-prone car?

 

I purchased the extended warranty simply because I have claimed at least once on every car that I have purchased on the past 15 years. I have more than broken even on these warranties.
I, like you was offered a similar form of paint and interior protection but I passed on this as well as on my previous car (Versa). They wanted $1,000 for that nonsense. The alarm is incredible nonsense. I am an insurance underwriter (commercial liability not auto) and I think that you are wise to purchase the replacement cost feature from your auto insurer. I too paid about $100.

 

Actually, it comes down to peace of mind. Statistically, you will lose money on it. Otherwise, the dealer wouldn't be selling it. It makes them money. The amount people pay in is less than the number of claim dollars. Simple economics. My sister buys it all the time despite what I say. She says something is always happening to her car. She needs the peace of mind. I've never purchased extended warranties for anything. I've had 1 mishap with the AC condenser on a Corolla that an extended warranty would've covered. So I figure I'm a few thousand $ ahead.

 

Agree. I've never heard of the HV battery pack being stolen from hybrids.

 

Can you even imagine it? Extracting the c's HV battery on the side of the road?

 

The BS they give u to line the stealer pockets. It's a very sad state of affairs because this seems to be the norm.

 

The incentives and pressures to up sell are the problem. They are only trying to feed their families. It's their employers and supervisors that need to be hung from the highest trees. Thank goodness that they can 't do under coats on hybrids or we would be subjected to that too.

 

Not sure how it works there, but in Australia the system is you do the deal with the salesperson, then you get sent to an office out the back to a person who typically comes from a particular demographic and appearance who will then try to sell you all the crud you do not need. There is a term for them that I won't repeat here, but the general rule of thumb is to just say no to anything they offer... either you don't need it or you could get it done better for a fraction of the cost elsewhere.

I'm still quite proud of myself for pulling off a brilliant move with the c. I walked in off the street quite late on a Sunday and got a test drive, having already done extensive research and looked over one at another dealer. Came back in after the drive ready to buy and we did a deal I was happy with and signed.

By this stage it was right on closing time and the individual out the back had gone home for the day. They later e-mailed me the junk then called and I could brush them off in less than 30 seconds.

When I picked up the car they then tried to sell me insurance, roadside service and something else, but I was carrying/transferring all that stuff from the old car. That time they actually made me sign a thing that they had offered these things and I declined.

Whatever... got my c with exactly the inclusions and cost from the initial deal.

 

Same here. My answer was no, no, no and no thanks. I was happy with the attitude of the dealer, they didn't try to push anything I had said no to. I will probably buy my next vehicle there.

 

OMG, I was so happy to finally, for once in my life, deal with a salesperson and dealership that was very low pressure. I've dealt with high pressure sleaze balls I the past - an exhausting experience that makes me sad for humanity.

 

Rob, your experience is common in the USA. I guess the Car Dealer Experience is a universal