Failed "Hybrid Water Pump" ?

Good news indeed, glad you only have to pay 10% because it is clearly defective and couldn't be your fault in any way. But I have to wonder why they are paying 90% instead of the entire amount? Is Toyota really that hard up or are they just cheap?

 

Duplicate post, deleted.

 

Great news! Keep in mind that both of these dealers are supposed to follow Toyota's warranty policies. It's just that one is a crook and the others is an honest, integrity driven business. Let Fair Lawn Toyota be warned that there are a lot of people who read these posts on this Forum.

 

Good news! One of of my previous professions was as a service manger for a GM dealership. We had a special code we could use at the dealership level to provide warranty coverage for an uncovered repair. We did have a limit on how often we could use it and only used it for loyal customers. I wonder if Toyota has something similar?

 

I agree, 90% is better than nothing and I would be pleased too, sounds like a good dealer. But I'm still curious about Toyota's decision to allow 90% vs 100%.

 

That is good news !

I need to update my previous comment and say that Honda paid 90% of the price to replace the window door lock actuator. Once again this was because I was just beyond warranty mileage. This sounds like it must be a standard practice, for Honda and Toyota anyway, if they do accept to assist with replacement beyond the official warranty mileage.

 

You are lucky it was not a Chevy. 100% out of your pocket.

 

Good news!

 

Sorry Chevy gives 100,000 mile warranty on the powertrain. So it would be free. You can hate GM all you want, but please fact check. GM stands behind it's cars alot longer than Toyota.

 

Man that's awesome! My hat goes off to Toyota! That is really descant of them to buck up and go to bat for their costumers.

 

Sharing the cost is part of the deal. Parts do have a finite life, and vehicle repairs are a responsibility of vehicle ownership.

 

They should since we own part of them.

 

I stand corrected, I guess the last time GM screwed me back in 1976 they had a different warranty and that's the last time I bought from the big 4.

 

Aside:
20k/yr isn't unusual for Maine, especially rural Maine. I've just passed 60k as well. 41.4 round trip to work, regular weekend 100+ mile round trips and the odd longer drive. I've had the car for 3 years and 3 days. I was doing 21k per year but it's dropped to 18k as I now work from home one day per week.

Manufacturers look at the slightly-out-of-warranty repairs as the difference between keeping a customer and losing one. I guess Honda felt they'd lost the hybrid drivers anyway.

 

Give 'em the case after they do the repair.

 

As a matter of fact, yes. We've been SAAB owners for 40 years (14 cars in that time, not simultaneously ), and I was told by the dealer at one time that SAAB policy was +5% on warranty matters (either the basic car warranty, or on SAAB parts that had been dealer installed). I was told that this was to remove any questions about odometer error, which sounded strange at the time. So if my warranty was 50K miles, I could come in with a warrantable issue at up to 52,500 miles and it would still be covered. In your case, you'd be covered.

 

Glad you got it covered mostly.
The thread title made me think of a bad joke I can't resist:

What's "hybrid water"? One atom of deuterium, the other regular hydrogen?

 

Post deleted, answered my own question.