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Recommendation for service dealership in Long island / nyc?

Discussion in 'Gen 1 Prius Plug-in 2012-2015' started by raimix, Nov 10, 2012.

  1. raimix

    raimix Member

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    Did 5000 miles service at local dealer. (tons of traveling)
    Dealer I purchased from distance away + bridge (toll), hence local dealer
    Requested 37 front 35 back for tire pressure.
    Once I arrived home, I checked the PSI, read 42~44.
    Spoke with service dept., was informed PSI will be higher due to tires being heated.
    Went outside after 5hours of not driving, checked again. Still 42~44.
    I don't even know if they indeed rotated tires.

    Will not go back to them, looking for honest dealer to get service from around Long Island / NYC.
    I travel to queens/brooklyn often as well.
     
    #1 raimix, Nov 10, 2012
  2. ukr2

    ukr2 Senior Member

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    Did you have the Tire Pressure 44 Front / 42 Rear before the service?
    They may have swapped front to rear and rear to front and NOT check the pressure, like you requested.

    I don't trust ANY mechanics, since they all use the crappy pencil tire pressure gauges.
    I have a 2" analog gauge and a digital gauge that I compare to each other the next morning.
    I use my wife's GM air compressor to pump them up.
     
    #2 ukr2, Nov 10, 2012
    lensovet likes this.
  3. priuskitty

    priuskitty PIP FAN

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    You got the details of the gauges? I'm thinking of getting them for myself:D
     
    #3 priuskitty, Nov 10, 2012
  4. raimix

    raimix Member

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    i use slime gauge, seems to be accurate.
    i put air into the tires about a week ago when it was getting colder.
    ... no way to tell if they even rotated the tires. the joy of long island service dept. hoping there is a decent one around.
     
    #4 raimix, Nov 10, 2012
  5. lensovet

    lensovet former BP Brigade 207

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    last time i had my tires rotated i checked for "characteristic" markings on the front tires to verify that they moved them back. you could do something as simple as sticking a piece of magic tape on the front wheels.
     
    #5 lensovet, Nov 11, 2012
  6. ukr2

    ukr2 Senior Member

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    #6 ukr2, Nov 11, 2012
    djasonw likes this.
  7. priuskitty

    priuskitty PIP FAN

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    yeah, I agree, thanks for the info!:D
     
    #7 priuskitty, Nov 11, 2012
  8. JacquesTutite

    JacquesTutite Junior Member

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    I think going to a service center always comes down to the mechanic working on your car. Some guys are clearly better and more conscientious than others. You get what you get.

    That said, I like Smithtown Toyota, I bought my PIP there, traded in my 07 Camry with 90,000 miles for a good price and Dave, the service manager is a good guy to work with.
     
    #8 JacquesTutite, Nov 12, 2012
  9. mrbigh

    mrbigh Prius Absolutum Dominium

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    I had try Atlantic, Huntington and Smithtown Toyota's many years ago and decided not to return to them anymore, only in a case of an emergency. The best service I had on my former 2004, was at Millennium Toyota in Hempstead but I think they went out of business.
    It all boils down to trial and error for the expert and well trained mechanic at the time of service.
    Unfortunately I will have to show-up to one of this for my 10k service and free oil change
     
    #9 mrbigh, Nov 12, 2012
  10. ftl

    ftl Explicator

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    Millennium is still there, just around the corner from me. I'll be trying them for the first 5,000 mile service on my C soon.
     
    #10 ftl, Nov 12, 2012
  11. jsfabb

    jsfabb Active Member

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    As you know Long Island is a big place. If you live farther east, go to Competition Toyota in Middle Island. Try to stay away from Sunrise Toyota in Oakdale ... not a good rep!
     
    #11 jsfabb, Nov 12, 2012
  12. raimix

    raimix Member

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    im around exit 41 on LIE, tried the one nearest me (westbury toyota)
    Middle Island is bit far away from me.

    FTL, if you do try out Millenium, please let us know how it went.
     
    #12 raimix, Nov 13, 2012
  13. jstraw20

    jstraw20 Member

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    Millennium is my regular service place, haven't had an issue yet.
     
    #13 jstraw20, Nov 13, 2012
  14. Zimmy 1

    Zimmy 1 Junior Member

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    I agree Competition Toyota is as good as any and better than most.
     
    #14 Zimmy 1, Mar 6, 2013
  15. mrbigh

    mrbigh Prius Absolutum Dominium

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    You should post the name of the dealer or post the town in order to have a gauge of service quality.
    To keep it anonymously doesn't help to quality improvement or to get stuck to the sloppy ones. just my 2 cents.
     
    #15 mrbigh, Mar 6, 2013
  16. raimix

    raimix Member

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    I did share it was westbury toyota just few posts above.
     
    #16 raimix, Mar 6, 2013
  17. raimix

    raimix Member

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    Plug-in Base
    Sharing my experiences with Toyota dealers I went to so far.
    DCHToyota City Mamorenck NY - Purchased dealer. I can loan a vehicle for free if there is need for any work done. I.E. I have rattling issue, they loan me Prius on first service, camry for the second.
    Westbury Toyota Westbury NY - Had my first service done here. 5000 mile service. HORRIBLE SERVICE. Over-inflated my tires, don't even know if they rotated my tires. They are about 5minutes away from my house, they will be the last dealer i do go to for any future services

    Heart City Toyota Indiana - Had check hybrid system warning light come up while driving in Indiana. Great people, great service. They went the distance to get me back on the road ASAP. Even had loaner vehicle all lined up within 30minutes incase they couldn't fix my car that day. Are all Indiana people this nice? (joke)
     
    #17 raimix, Mar 6, 2013
    mrbigh likes this.
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