Issue with my Plug-In order and my nightmare

I'm glad to hear things may work out after all. Please let us know how it goes.

 

So far I haven't been able to get much info on the car without stepping into the dealership in person. Everytime I called I get the "he will take a message and call back" but never does.

I think even if I get the car this is the last time I am buying a Toyota.

I got the final email from Toyota corp last Tuesday, and I was told the car could be in the dealer as early as last Friday but I've heard nothing over the weekend.

Can anyone help? Thanks!

 

i wouldn't completely blame toyota for yout dealers issues. next time, make the ride down to dianne at carson. then, you'll find out what real customer service is all about. consider yourself fortunate, we don't have anyone we can go to as knowledgable, friendly and hardworking as dianne. even if she is a whippersnapper!

 

sometimes it all works out.

... I will let Delz here post her results after they happen, but suffice it to say that it's all going to work out for the best for her.

To those of you who PM'ed me about this issue and stepping in, well.. some things cannot be accomplished with the big splash cannonball in the pool. Quietly draining the pool works sometimes too.

Happily, she is in good hands and her poor prior experience is about to become a really happy one!

 

so now what, the original dealer gets to sell the car with all the add-ons to someone else at the demanded markup? seems like a pretty good deal for them. hopefully there are some ramifications for them.

 

Your issue is probably resolved at this point - but here is the picture delz

 

Wow, what a rip off. $695 for window tint. Regular 995. Lmao.


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I am here: http://tapatalk.com/map.php?lqdwvb

 

What is the bottom one? I can't read that handwriting.

 

Think it says Thermoguard

 

I hope Toyota doesn't let this happen. Erica please update us on this if you can. So far, it seems like they are ahead at the end of the day giving them no reason to stop the BS business practice.

 

I hope Toyota Corp took the PiP back, along with the $1495 Thermoguard and $1000 tint job.

What the heck is Thermoguard anyway. I never had a dealer try to sell me that.

 

Markup, markup, and more markup... 500-700 (maybe) of real value for 3500, on a preordered car with a pre-agreed price. Sheesh.

 

Now remember, the tint was reduced to $695, so the dealer isn't ripping anyone off!

 

Congrats! You will be treated well at Carson, no doubt.

Sadly, I am sure Toyota Place will get "someone" to pay $3500 over sticker for a PIP... HOV stickers will sucker someone in I imagine - at least whoever buys it will know AHEAD OF TIME what they are in for. I really wish Toyota would rein in this practice - pure markups are rare, but this "forced option" business is just dishonest... When I was looking at Gen III cars, one local dealer took any II model and any III model without Nav and added leather, aftermarket nav, tint, anything they could slap on and markup 100+%.

 

Well at least you don't have to buy your car from a bunch of crooks. Congrats, as my old boss used to say " everything works out in the end, it just depends on whose end. "


iPad ?

 

That's awesome. It really amazes me to see how much Toyota/Erica has done to try to solve the issues that have popped up with Plug-In preorders. It's also great to see the PiP Preorder-ers stick together and have each others backs.

This whole experience, plus seeing the tag team (Erica + Dianne) in action will forever change my view of buying a car. Sadly, my future car purchases may never be such a wonderful experience.. unless of course I continue to buy Toyotas

 

Make sure you get your $500 deposit properly credited... either shitty Toyota in GG should refund to you and you pay the whole price at Carson, or somehow Toyota should transfer the $500 over to Dianne and you get the credit there.

As an aside, I got ripped off on a used car in Garden Grove last year (misrepresentation of condition)... shadiness must be a particularly big thing around that area!