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Entune Apps Update Fails

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by chicagoprius2, Mar 13, 2012.

  1. chicagoprius2

    chicagoprius2 New Member

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    Just got my shiny new 2012 Prius IV yesterday and one issue I've run into is in trying to use the Entune apps. When I navigate to the Apps folder, it says "Checking for updates" for about two or three minutes. Then it says something along the lines of "Updating apps was unsuccessful. Please try again." I've tried it about a half dozen times now and no luck. Anyone have any suggestions for troubleshooting?
     
    #1 chicagoprius2, Mar 13, 2012
  2. pjksr02

    pjksr02 Active Member

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    Since nobody else is replying: do you have connectivity in normal ways, beside updating, in Entune? If so, it's probably an issue with permissions that are not allowing updating...

    If you go to the Toyota Owner site, they have a few FAQ. Good luck.
     
    #2 pjksr02, Mar 14, 2012
  3. guido

    guido Junior Member

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    Entunes updates through your phone's bluetooth and internet connection. Was the phone paired and did you have a decent data connection?

    If you were in an enclosed space, you might try again in an open area.

    When I started the Apps for the first time, it took a while for the download. If you were having problems maintaining connection, it may not have gotten a clean download.

    Sorry to not be more helpful.

    T-Mobile G2 ?
     
    #3 guido, Mar 14, 2012
  4. chicagoprius2

    chicagoprius2 New Member

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    For whatever reason, it worked today. Go figure.
     
    #4 chicagoprius2, Mar 14, 2012
  5. MBRGuru

    MBRGuru Member

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    Were you on a WiFi connection or in a weak signal area? May have been why.
     
    #5 MBRGuru, Mar 14, 2012
  6. chicagoprius2

    chicagoprius2 New Member

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    No, it's weird because I was able to stream Pandora audio at the time which means the 3G connection was at least decent.
     
    #6 chicagoprius2, Mar 14, 2012
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