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TSB for oil change door

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by seilerts, May 17, 2011.

  1. eskirel

    eskirel Junior Member

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    Hi all, my oil change door also fell down and dragged on the highway grinding a third of it away. I need help in indentifying which plant my car was manufactured at. I see no plant location on the inside door pillar or on the original window sticker.
    My VIN is JTDKN3DU5A1078472. The TSB posted has a # sign where a number should be. I called my service department and they were very defensive saying it won't be covered and I had to bring the vehicle into the shop. All I wanted to know was if my vin fell into this tsb document. I'm not going to take a day off of work or order parts if its not covered under warranty. Thanks, I have gained alot of knowledge here but never needed to post before.
     
  2. tumbleweed

    tumbleweed Senior Member

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    The number in the 11th position of the VIN is the plant code, a 1 in yours indicates Tsutsumi plant line #2.
     

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  3. seilerts

    seilerts Battery Curmudgeon

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    The 11th digit is the assembly plant, in your case a 1. Yours was Gen III Prius # 078472 to be produced there. The defective part was supposedly fix with # 214667. Provided that you either have less than 36,000 or you had complained to your dealer about a problem before hitting 36,000 miles, you are covered. If you are over 36,000 miles, then it will take some work, i.e. calls to the Customer Experience line, but even then they may do nothing.
     
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  4. eskirel

    eskirel Junior Member

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    Thanks tumbleweed and seilerts for the great information and quick response. I'm in the process of repairing the oil door and using tie wraps and gorilla tape on the hinge area as others have done. I'm not adverse to leaving the door off except I fear that snow may wedge the rest of the panel off.
    I have 30k miles clocked and still have time to see the dealer. I just hate having to fight with them. I get the impression that they try to wear you down by making you come back multiple times until you quit.
    Overall this is a great car and if this is the only problem I have I can't complain!
     
  5. alfon

    alfon Senior Member

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    It concerns me that Toyota knows that the undercover/oil change door, is defective as it has been updated on later models.

    That Toyota will not repair/replace after 36,000 miles warranty even that it is confirmed a defective part, and if it was not defective why did they change/upgrade with a part to replace that one in later Prius models??

    It would seem that an attorney could file a class action suit against Toyota.

    alfon
     
  6. Kennewick Man

    Kennewick Man Junior Member

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    My vin. # is JTDKN3DU2A0127634........so is on the defective list yes or no....? I think yes...... George
     
  7. seilerts

    seilerts Battery Curmudgeon

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    Yep, 127634 is well before 178517, the cutoff for VIN 0.

    This is the usual process for a problem part. Inverter cooling pump on 04-07 Gen II being a good example. The TSB preceded the recall by a few years. Anyone that is out of warranty should definitely file a complaint with the Toyota Customer Experience people.
     
  8. rhhamltnh

    rhhamltnh New Member

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    We had the engine under cover replaced today during our 6 month oil change visit. It seems to me that the new cover has more openings in it than the original cover did--has any one else done a before and after comparison?
     
  9. ucsmfu

    ucsmfu Senior Member

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    does this include the 2010 Canadian models too ?

    mine fell off today ??
     
  10. spiderman

    spiderman wretched

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    The should apply universally but apparently not the case. Wouldn't hurt to print it out and take it to the stealership and ask. Is yours an US or Canadian model?
     
  11. ucsmfu

    ucsmfu Senior Member

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    Mine a Canadian model, I think it the cover is still hanging, from driving in the snow 2 days ago
     
  12. spiderman

    spiderman wretched

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    In that case, if they know that, they will say it was an act of God and not replace it under the TSB. But who knows, worth a try.
     
  13. ucsmfu

    ucsmfu Senior Member

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    gonna give it a try today, keep you guys posted :)
     
  14. ucsmfu

    ucsmfu Senior Member

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    so I took it to toyota, the middle part of the engine cover came off, it actually tore further, they just cut that piece off, and than they tied the rest of the clips down with zip ties to be more secure.

    They told me that part costs $400, loll

    I just told them I'll pass for now, but I get paranoid when it comes to something damaged or not fixed properly.

    I came across this on ebay, and I was wondering if it'll do the job, and be a exact fit for my 2010 Prius, because I believe this part is designed for the 2011 Model, let me know what you guys think.

    thanks

    New Engine Splash Shield Front Under Cover Toyota Prius 2011 5261847010 | eBay
     
  15. Former Member 68813

    Former Member 68813 Senior Member

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    I just had mine fixed today. The oil door was hanging down slightly, but could not be attached by a clips anymore after only 2 oil changes. The service writer checked if they did the oil changes (they did), took the TSB printout from me and I had it fixed and car washed in 1.5 hrs.

    When I came back and looked underneath, I saw more openings that I remembered in the old one, especially on the transaxle side. I took some pictures. Is this for more tranny cooling? Or is my recollection wrong about the old panel?

    BTW, the TSB specifies part number 51410-12103. The installed part # is 51410-12104 on the sticker, but they called it 51410-12105 on the receipt (newer version?).

    DSCN2391.JPG DSCN2386.JPG DSCN2390.JPG
     
  16. ucsmfu

    ucsmfu Senior Member

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    Is the TSB covered on any sort of warranty ?

    Cause I brought mine into the Toyota dealership, and they told me that my Platinum warranty does not cover these hatches etc... What they did for me was to cut the piece off and just left that gap opened :(
     
  17. Former Member 68813

    Former Member 68813 Senior Member

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    Did you read the pdf? It states 36,000 miles/36 months on the page 2.
     
  18. ucsmfu

    ucsmfu Senior Member

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    ahh, yeah that's right, I'm over >< dang !!
     
  19. Former Member 68813

    Former Member 68813 Senior Member

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  20. ucsmfu

    ucsmfu Senior Member

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    is it the same part number ? thnx