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Strange tick sound from behind driver seat

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by mhajii210, Mar 8, 2010.

  1. mhajii210

    mhajii210 New Member

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    Hi guys I have a 2010 Prius with 4500 miles and I am having a strange tick or slight rattle type of noise that I just recently started to notice. I haven't been able to pinpoint it. I can hear the noise mostly during stop and go traffic. It is coming somewhere behind the driver seat from the bottom left side. I can't tell if it's the driver seat or the left back seat. I mostly hear it when I accelerate from a stopped position and then when I remove my foot from the gas pedal. I think it's coming from the driver seat but moving around while seated doesn't make any noise. Is it possible it's from the battery or something? When it happens if I press the gas pedal and then remove my foot, I can hear the sound. It'll pretty much continuously make the sound when accelerating and removing my foot off the gas pedal when it mysteriously appears. Sometimes it gets loud enough where I can hear it even if the radio is on. I know there is a slight tick noise when I first apply the brakes too coming from the brake pedal area and it kind of sounds like that only louder at times. Of course the noise is more noticeable when the stereo is off. What's crazy is sometimes it doesn't make the mysterious noise and I haven't been able to pinpoint exactly why that is. I live in Los Angeles and I've driven the car during the daytime and at night. The only driving condition I've found where it seems to always make the noise is when there's stop and go traffic. Seems like the first few times I stop and go there will be no sound but it'll get louder as I continue driving under the stop and go condition. I have tried adjusting the driver seat, adjusting the back seats, removing all junk and pretty much anything I could think of. Could it be some weird noise as the car switches from battery usage to charging the battery? It seems like the noise appears at that exact moment. If I drive over bumps the car seat normally is fine so it seems to me if it was the car seat it should make the noise when going over bumpy roads and not just when I'm accelerating and removing my foot off the gas pedal. Please let me know if you guys have any ideas as I am trying to get as much input as possible before taking it to the dealer. This is really taking the enjoyment out of driving my Prius. As far as I know the noise mysteriously appeared the last few weeks or so. Thank you!
     
  2. 32kcolors

    32kcolors Senior Member

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    The same thing is happening to me. I can understand if it's the hybrid system causing the noise, but what I can't understand is why it seems to occur randomly.

    If it's not a noise related to the hybrid system, you'll want to make sure it's not the lumbar support noise or the front seat squeak noise for which there's a TSB.
     
  3. Azimuth

    Azimuth Member

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    I have the same noise. My car spent a full day at the dealership and they were unable to hear the noise. I even took the Prius Master Tech out for a drive and was unable to reproduce it.
    the next day the noise was back. Go figure!

    I think the noise is coming from the seat assembly. I have been able to reproduce it sometimes when I recline the seat all the way back into a laying position. Then using my stomach muscles sit up in the chair to look out the window -without changing the seat back position. You may be able to try this to see if it does it for you. that would rule out any other factors related to drive train or electrical relays.
     
  4. mhajii210

    mhajii210 New Member

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    I tried what you suggested but no noise whatsoever. I tried listening very carefully and I still cannot pinpoint exactly where the sound is coming from. I do not have the lumbar creak issue and since my seat doesn't squeak one bit I don't think the front seat squeak TSB fits my problem. I guess I'll have to have someone else drive the car and see if I can locate the source better. I also have the right rear creak noise when I go up my driveway but that doesn't really bother me. If I can solve this mysterious tick sound I'll be a happy camper!
     
  5. PriusLewis

    PriusLewis Management Scientist

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    In my Gen II, this usually turns out to be one of the grandkids incessantly tapping on something, clicking a straw, or some such :D

    Seriously, good luck tracking this down!
     
  6. mhajii210

    mhajii210 New Member

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    Okay I think you're absolutely right Azimuth! The noise is definitely coming from the seat assembly. I am not able to reproduce it unless I am driving the car. I found out that if I raise or lower my seat using the appropriate handle on the left side of the driver seat, the slight rattle will go away for some time. It eventually comes back. I'm just going to have the dealer take a look at it. I'm guessing what'll happen is there won't be any noise when I take it in. At least now I know what's making the damn noise!
     
  7. tumbleweed

    tumbleweed Senior Member

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    There is a TSB (T-SB-0288-08) originally issued in 2008 for a front seat squeak/rattle due to locater pins. It was extended to cover the 2010 Prius and other models, some people are slow learners I guess. Don't know if this is your problem or not but you might ask the dealer about it.
     
  8. Youarethegovt

    Youarethegovt New Member

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    Did anyone get that instructional DVD that came with the owner's manual? I watched it and it said two of the noises you'll hear from the Toyota hybrid system is a whirling sound from the engine and a tick from behind the back seat (coming from the battery). Is it possible this tick is from the system?
     
  9. mhajii210

    mhajii210 New Member

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    Are you serious? The instructional DVD really stated this? I have to check and see if I received a DVD. That's what I was wondering as it seems the tick sound happens randomly. Can anyone else comment on this DVD? Thank you for the information!
     
  10. kmkremer

    kmkremer Member

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    I was hearing a similar noise in my V. It turned out to be the inflatable lumbar support. I just deflated it a little and it went away.
     
  11. mhajii210

    mhajii210 New Member

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    Unfortunately I've already tried that and no luck. I already know about the Front Seat Squeak TSB, but it is not a squeaking noise. Still the TSB might solve my problem. In the past whenever I've had a service technician work on problems like this, generally I've gotten the car back in worse shape than before. That's why I'm scared to have the tech take apart my seat. I guess I'll just try to live with it and if it gets too bothersome than I'll have no choice. Hopefully I won't hear the rattle as much once the temperature warms up here in LA. My issue is definitely with the seat assembly itself and not a noise made by the hybrid battery system. Sometimes I am able to reproduce the slight rattle by leaning forward without moving the seat. The only thing that's strange is that the noise is not always audible. Thanks for all the input guys! Really appreciate it!
     
  12. mhajii210

    mhajii210 New Member

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    Okay guys I finally decided to take my car in since it was time for my 5k service. I would highly recommend anyone who is taking their car in for interior work to take pictures beforehand! I'm not sure what TSB was performed since the printer was down so they said they would mail the paperwork. It's too early to tell but it looks like my driver seat rattle and the right rear creak noise are gone. The bad news is the service tech scratched up my steering wheel and my driver's side door panel. Not to mention wonderful hand prints all over my car seat when I got the car back today. I was so pissed off I got a hold of the service manager here at Toyota Santa Monica and he said he would have his interior specialist take a look at it. He said he would call me tomorrow. So just wanted to let you guys know what happened. As soon as I have more information on what TSB was performed I will let you know. Wish me luck with the interior scratches!
     
  13. stevenj1224

    stevenj1224 Junior Member

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    I have 13K miles on my 2010 Prius III with cloth seats. I have just started noticing the same noise as described here coming from somewhere in/around the driver's seat assembly. It's fairly random, and difficult to pinpoint. I was able to alter the frequency of the noise a bit after playing around with various drivers seat adjustments, but it's still there. Strange, because I can't always duplicate it by shifting my weight in the seat, but when I am driving, it randomly occurs (the "ticking" noise). Now that I've read this thread I'm aware of the locator pin TSB, but given the comments on the tech's doing more harm than good in trying to repair it, I'm reluctant to take it to the dealer. If anyone has any success in decreasing the noise, I'd be very appreciative to learn the details.
    (Regarding another noise problem, I did have some "squeaks" in my front console. I added it to my list at the 10K service, and whatever they did improved the console squeaks a lot....hardly ever hear them now.)
    Overall, I love my Prius III, but the front seat noise is very distracting and I hope to find a solution.
     
  14. mhajii210

    mhajii210 New Member

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    They did perform the seat squeak TSB on my vehicle but that actually did nothing to solve the problem. My issue was finally resolved after taking my car in over five times. What the service manager finally did to resolve my issue was to order a new seat assembly. Once they changed the entire seat assembly the noise was gone for good. If you have the same problem, unfortunately you may need a new seat assembly. They tried everything including lubing the heck out of the seat and performing the above mentioned TSB to no avail. I'm sorry you are having an issue with your seat and I hope you are able to get it resolved! Please let us know what happens!

    mhajii210
     
  15. jburns

    jburns Senior Senior Member

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    I have a 40% hearing loss in my left ear and 60% in my right. My Prius is as quiet as a Lexus. Stereo is a bit weak though. :)
     
  16. mhajii210

    mhajii210 New Member

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    Guys I can't believe my luck! The front passenger seat has now developed a similar type of rattle. I am taking the car in this Wednesday, but my guess is that the seat assembly needs to be replaced for the passenger seat as well. I am so disappointed in the quality of my Prius and it has been a very frustrating experience to say the least!
     
  17. phoenixgreg

    phoenixgreg Senior member

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    To All: are you sure it's really the seat making the noise? I found a subtle rattle in the seat belt height adjustment mechanism in the side pillar between the front and rear door. To get to it, I had to remove the lower and upper cover trim to then embed foam rubber behind the slide track, which was the culprit.

    This problem also exists in the passenger seat belt assembly. The funny thing is the noise seems to come from the seat or even inside the door.
     
  18. mhajii210

    mhajii210 New Member

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    I am positive it is the seat base since when it is rattling I can temporarily make the noise stop by applying pressure to the seat back. I have heard others hearing a noise from the seat belt area and that is a separate issue. I had the exact same problem with the driver's seat and it has been fine ever since the seat assembly was replaced. I feel that in my particular build both seats were defective.
     
  19. phoenixgreg

    phoenixgreg Senior member

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    Many of us feel your pain! I've had so many rattles develop over one year of ownership that they are hard to keep track of, much less solve. My dealer did the dashboard quieting service which helped some, but new noises continue to develop. One by one, I hope to rid my Prius of these noises. It's funny - some Prii are quiet from the get-go. Maybe there's a plant or a shift not doing quality builds.

    My only hope is that the drive-train is solid and reliable.
     
  20. unkprius

    unkprius Member

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