1. Attachments are working again! Check out this thread for more details and to report any other bugs.

06-09 Prius HID Settlement: Letter to dealers

Discussion in 'Gen 2 Prius Main Forum' started by seilerts, Mar 2, 2011.

  1. seilerts

    seilerts Battery Curmudgeon

    Joined:
    Mar 7, 2010
    3,326
    1,513
    38
    Location:
    Santa Fe, NM
    Vehicle:
    2005 Prius
    Toyota just sent this out to dealers. There's nothing particularly new here but at least it is possible now to give something to your service advisor if they stare blankly.

    I also notice there is an "extenuating circumstances" clause, potentially useful if you visited a dealer before 50K miles with a complaint that they logged but didn't get anything done.
     

    Attached Files:

    #1 seilerts, Mar 2, 2011
    2 people like this.
  2. KK6PD

    KK6PD _ . _ . / _ _ . _

    Joined:
    Mar 24, 2008
    4,003
    946
    118
    Location:
    Los Angeles Foothills
    Vehicle:
    Other Hybrid
    Model:
    N/A
    #2 KK6PD, Mar 2, 2011
  3. firepa63

    firepa63 Former Prius Owner

    Joined:
    Jul 23, 2005
    1,761
    208
    0
    Vehicle:
    Other Hybrid
    Model:
    N/A
    I received my notification from Toyota in today's mail. It describes what to do if you had a failure and what to do if you eventually have a failure.
     
    #3 firepa63, Mar 2, 2011
  4. seilerts

    seilerts Battery Curmudgeon

    Joined:
    Mar 7, 2010
    3,326
    1,513
    38
    Location:
    Santa Fe, NM
    Vehicle:
    2005 Prius
    There have been lots of complaints that dealers don't know what people are talking about when they show up to get HIDs replaced under the class action. The attached letter was posted on TIS yesterday. Now the dealers have no excuse for pleading ignorance. That's why I started the message with, "There's nothing particularly new here, but..."
     
    #4 seilerts, Mar 2, 2011
  5. clintbhs02

    clintbhs02 New Member

    Joined:
    May 17, 2007
    32
    0
    0
    odd, I called Toyota and they said they ended this already
     
    #5 clintbhs02, Mar 2, 2011
  6. KK6PD

    KK6PD _ . _ . / _ _ . _

    Joined:
    Mar 24, 2008
    4,003
    946
    118
    Location:
    Los Angeles Foothills
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Oh no, I agree with you, I figued that here was another fine thread of simular good reading.
    Enjoy it! Keep on posting!
     
    #6 KK6PD, Mar 3, 2011
  7. seilerts

    seilerts Battery Curmudgeon

    Joined:
    Mar 7, 2010
    3,326
    1,513
    38
    Location:
    Santa Fe, NM
    Vehicle:
    2005 Prius
    Yep, that's why it helps to have a copy of this letter handy.
     
    #7 seilerts, Mar 3, 2011
(You must log in or sign up to post here.)