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Sound issues in 2008 Prius - What would you do??

Discussion in 'Gen 2 Prius Audio and Electronics' started by second time's a charm, Mar 16, 2010.

  1. second time's a charm

    second time's a charm 2 Prius Family

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    Hi to my fellow Prius owners out there! My husband and I have a 2008 Prius. Not sure which pkg came with, but it has the smart key system which works when you touch driver or passenger door or the hatch, , 6-CD changer with the 9 speakers (or is it 8?), Nav system, etc. We bought it brand new after my husband had an accident in our 2007 Prius. We loved it, so went out and bought another as soon as we received our insurance check!

    The problem w/ the sound system is a weird one, and I've never read about this anywhere. It has bugged me since Day 1, and I've talked to our Dealer about it at least 3 times. At first, they put in a whole new radio, which did nothing. So they must have heard it then, right?? Here's the problem in a nutshell: There is a "fuzzy sounding" speaker somewhere in the back half of the car, which annoys me to no end. When I turn the balance so as to hear only from the very back speakers, it sounds fine, but as you move the 'line' on the display up toward the middle of the car (where I would normally keep it - so it's fully balanced) the fuzziness starts. I've even narrowed it down to the driver's side, 2 lines up from the back, I believe. The last time I had it in for a tune up at 15,000 miles, I made sure to mention it again, and naturally, the mechanic who actually went out to the car with me, didn't hear a thing wrong with it. So I end up sounding 'nuts' :eek:. I KNOW it's there, and so does my family. My next move, when we have a day off I guess, is to take it to another Toyota dealer and see what they have to say. I generally just leave the sound coming from the very back speakers, which sounds fine.

    Given the supposed magnitude of problems with recalls and all, I haven't done much about it beyond mentioning it to the dealer at least 3 times. Not to mention we both work full time, have a family, etc, and are as busy as everybody else these days! It sounds so silly, or petty, or nit-picky :rolleyes:

    Oh, and one more thing - the sound system on our 2007 with the same 6 CD changer and all the speakers, worked GREAT! That really frustrates me no end.


    SO, WHAT WOULD YOU DO ?? :wacko:
     
  2. jpadc

    jpadc Type before I think too often

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    I guess my question is do you still notice the fuzziness when you set the fade all the way to the front? How about when you adjust the balance right and left? Do you notice it for all functions (AM,FM,CD,AUX)? Any type worse or better?

    I would suspect a bad speaker rather than the radio - and therefor given your description one of the front two (in the door) speakers.
     
  3. second time's a charm

    second time's a charm 2 Prius Family

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    Thanks for this one lone reply!! I forgot to mention the other factors in this problem - it happens in ALL modes; radio, Aux, CDs. And since I realized while writing the post that I wasn't sure, I tried having it come out of just the front on the way home last evening - my husband and I were both in the car - and the fuzziness IS there. I also tried both right and left sides and, sadly, still got the fuzz :rolleyes:. Could it be two speakers?? :eek:

    I might also add that the dealer I've been going to has done all the maintenance on the car from the beginning, but it's NOT the place where we bought it. My son knew the Sales Manager in a dealership further away, so we bought it there, and a really great price, but too far to go for routine maintenance.

    I even thought about the Lemon Law. I would write directly to Toyota, but again, they pretty much have their hands full.

    Thanks again! Anyone else, feel free to add your thoughts!
     
  4. bisco

    bisco cookie crumbler

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    sit in the car with someone at the dealer and go thru it with them. since you are out of warranty, may as well go to a car audio shop and go thru it with an experienced tech.
     
  5. don_chuwish

    don_chuwish Well Seasoned Member

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    What sorts of sounds get "fuzzy"? Low, mid or high tones? If you've narrowed it to the front left then try setting the balance all the way left, fader all the way forward and listen to some test tones DIYMA.com - Audio Downloads with your ear near each speaker. Figure out which one sounds odd.
    A good full range "sweep" tone would be "20Hz to 20kHz Sine Sweep" it takes two minutes to climb from really low to really high. Just don't play it too loud!
    You can put that downloaded file on either a CD or an iPod, whichever is easier for you.

    - D
     
    1 person likes this.
  6. second time's a charm

    second time's a charm 2 Prius Family

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    Out of warranty? I'm not understanding what you are referring to. The car has less than 20,000 miles on it, plus it has been an issue since we first brought the car home. As far as sitting in the car with someone at the dealership, that might be an idea...I only sat in the car with one of the mechanics, and didn't 'bounce the sound around' to try to pinpoint exactly where the fuzzy sounds come from. A car audio shop would probably be the best, though not cheapest, way to get to the bottom of this. Thanks for that!
     
  7. second time's a charm

    second time's a charm 2 Prius Family

    Joined:
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    The fuzzy sound is there the entire time, whether there is just talk on the radio or music from a CD and everything in between.

    The test tones are something I never would have thought of on my own. ;) I appreciate your input!
     
  8. McKeeius

    McKeeius New Member

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    Does the fuzz get louder when you turn up the volume?
     
  9. jpadc

    jpadc Type before I think too often

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    I think this is good advise. You know it does not sound right, you can reproduce it and narrow it down for them. Take it in and let them try to fix it.