1. Attachments are working again! Check out this thread for more details and to report any other bugs.

$4,000 vent fan replacement!

Discussion in 'Gen 2 Prius Care, Maintenance and Troubleshooting' started by Jan&John, Feb 18, 2010.

  1. Jan&John

    Jan&John New Member

    Joined:
    Feb 18, 2010
    6
    0
    0
    Location:
    So. Cal
    Vehicle:
    2009 Prius
    Model:
    N/A
    The central vents no longer blow air. Toyota can fix it by replacing an assembly they call the radiator, which is not the actual radiator, for $4000. I am horrified. If I do not have it done it will not cause any deeper problems, they say,.

    A few months ago we had to have the MFD computer replaced. Fortunately we were covered by the Gold warranty, but if we hadn't been the out of pocket cost would have been 5 grand or more.

    I have loved driving the Prius, but it is not the car for retired folks on a fixed income. Hyundai here we come.

    sad future former Prius Owner
     
  2. usbseawolf2000

    usbseawolf2000 HSD PhD

    Joined:
    Sep 22, 2004
    14,487
    3,000
    0
    Location:
    Fort Lee, NJ
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    It is hard to believe. Have you tried another dealer?

    The actual hardware retails for $145 ($110 online price). Labor can't cost $3,800!
     
    1 person likes this.
  3. GreenGuy33

    GreenGuy33 Active Member

    Joined:
    Oct 18, 2009
    534
    29
    0
    Location:
    Rhode Island
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    Please try another dealer and let us know what they say.
    I can't believe it should cost $1000, never mind $4000.
     
    1 person likes this.
  4. tf4624

    tf4624 Active Member

    Joined:
    Dec 4, 2009
    526
    51
    0
    Location:
    USA
    Vehicle:
    2008 Prius
    Model:
    N/A
    Should i tell u how to replace ur motor and fan so that u can do such
     
    1 person likes this.
  5. CarGuy60

    CarGuy60 New Member

    Joined:
    Jun 15, 2008
    50
    5
    0
    Location:
    Boston
    Vehicle:
    Other Non-Hybrid
    Time to find and try a good quality non dealership shop, especially as your out of warranty. The repair technology is out at some shops now. Best of Luck
     
    1 person likes this.
  6. djasonw

    djasonw Active Member

    Joined:
    Jul 13, 2004
    952
    116
    0
    Location:
    Coconut Creek, FL
    Vehicle:
    2004 Prius
    Model:
    N/A
    If I were you, I'd sell the car now before things get super crazy. I hear that it costs
    $1,200 to replace the turn signal bulbs. Quit while you're ahead sir.
     
  7. northwichita

    Joined:
    Sep 24, 2006
    481
    102
    29
    Location:
    Wichita KS
    Vehicle:
    2004 Prius
    Agreed with finding a reasonable repair shop for items like replacing a blower motor. I haven't read of one being replaced, the cabin air filter surely helps their lifespan. Since I can see it every time I clean my cabin filter, it shouldn't be to hard to change out, my search of the web only found this repair description- on fixya.com
    Replacing a Ac Heater Blower Motor in a 2005 - FixYa
    if anyone has actually done it, is it really as easy as the link describes?

    Edit , found a replacement blower motor on the net for $45.95
    http://www.go-part.com/0109-toyota-prius-blower-motor-p-30398.html
    quote from this site (which I have not actually used before, any comments about this site?)
    » Consists of new motor and wheel, with OE-compatible connector
    » Hassle-free installation

    you're welcome.
     
    1 person likes this.
  8. boppo

    boppo Active Member

    Joined:
    Mar 11, 2009
    799
    138
    0
    Location:
    Owego, NY
    Vehicle:
    2006 Prius
    Model:
    II
    Please tell me, I would like to know.
     
  9. JimboPalmer

    JimboPalmer Tsar of all the Rushers

    Joined:
    Apr 14, 2009
    12,470
    6,871
    2
    Location:
    Greenwood MS USA
    Vehicle:
    2012 Prius v wagon
    Model:
    Three
    I am impressed you got Toyota involved at all, this is usually handled by the car dealer. If you have been given a $4000 quote by a dealer, I would go to a some other dealer. I would never go back to the first dealer. You carefully avoid telling us where you are, so I can not give any better hint than 'some other dealer'

    Dealer Locator | Toyota Owners Online
     
    1 person likes this.
  10. a_gray_prius

    a_gray_prius Rare Non-Old-Blowhard Priuschat Member

    Joined:
    Jun 13, 2008
    2,927
    782
    0
    Location:
    IL
    Vehicle:
    2008 Prius
    Model:
    N/A
    I wonder if he means the condenser, which is part of the AC system. It is, in essence, a small radiator. Because it's something that typically requires that the dash be taken out, I can understand how the labor is substantial. However, I still think the dealer is trying to rip you off (big surprise :mad:).
     
    1 person likes this.
  11. Tideland Prius

    Tideland Prius Moderator of the North
    Staff Member

    Joined:
    Oct 2, 2004
    45,025
    16,244
    41
    Location:
    Canada
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    That doesn't sound right. If it's the blower motor, it doesn't cost $4,000. (even with tax and labour). Get a 2nd and 3rd opinion from other dealers.
     
    1 person likes this.
  12. Sandy

    Sandy Hippi Chick

    Joined:
    Apr 28, 2009
    860
    53
    0
    Location:
    Ocala,Fl
    Vehicle:
    Other Non-Hybrid
    Model:
    N/A
    That does not include the blinker fluid.
     
    1 person likes this.
  13. cwerdna

    cwerdna Senior Member

    Joined:
    Sep 4, 2005
    12,544
    2,123
    1
    Location:
    SF Bay Area, CA
    Vehicle:
    2006 Prius
    Besides the "$4K fan", either the poster or the dealer is fishy. The MFD is not $5K! IIRC, refurbs were ~$500.
     
  14. Jan&John

    Jan&John New Member

    Joined:
    Feb 18, 2010
    6
    0
    0
    Location:
    So. Cal
    Vehicle:
    2009 Prius
    Model:
    N/A
    Thank you, guys, (and girls if any you be).


    I love this board. I was on here a lot when we bought our 2004 Prius, but somehow, somewhere my registration got lost. To respond to all of your comments above:


    I am sorry, I should have gotten more information about the actual fan part other than "Toyota calls it a radiator, even though it isn't." I seem to remember the tech saying it was at the back of the radiator or radiator housing, maybe, but I was n a state of shock at the bottom,line.



    I appreciate the offer of telling me how to replace it, but I am all thumbs with tools, and my husband, a retired English teacher, can wield a hammer if he has to, but I don't think he would tackle a car repair.



    As for the MFD computer. I believe that is the one that was replaced at around 70K miles. I remember that thought of it at the time as the central computer unit, Toyota of the Desert said it would have been 6000 new, but they were giving us a refurbed unit or something for 5000, because otherwise we would have to wait for the new one to come in.


    Right about 100,000 miles, we had all the warning lights go on at the same time and had to have three sensors replaced, again at Toyota of the Desert, and the bill, inlcuding the 100,000 mile warranty service was $1200.00. Poster above, are you serious about that being the price of having a bulb replaced for a turn signal?


    Yup, at 115,000 miles, it probably is time to trade our car in on a newer model. I was hoping to get 150,000 miles out of this car before we did, but it's starting to feel jinxed. If we DO trade, however, I feel much better about upgrading to a newer model Prius, with an extended warranty. There really isn't any comparable car available today.


    Anyway, whatever we do, based on your responses here, it will not be done with Toyota of the Desert.
     
  15. EJFB1029

    EJFB1029 New Member

    Joined:
    Jan 16, 2008
    4,726
    206
    0
    Location:
    Corpus Christi, Republic of Texas
    Vehicle:
    2008 Prius
    The most any AC repair should cost is around $2000, and thats for a big job, if your repair was AC, then they are gouging you at $4000. It sounds like Toyota of the Desert is the standard Toyota place, take the customer for all they are worth.
     
    1 person likes this.
  16. Jan&John

    Jan&John New Member

    Joined:
    Feb 18, 2010
    6
    0
    0
    Location:
    So. Cal
    Vehicle:
    2009 Prius
    Model:
    N/A
    Thank goodness, the AC still works. We just don't get any breeze through the center vents.

    Yes, to the Dealer rip-off, at least in the ToD case. If we do keep this car, I am going to be on the lookout for a reliable independent who can run the same Toyota diagnostics.
     
  17. Jan&John

    Jan&John New Member

    Joined:
    Feb 18, 2010
    6
    0
    0
    Location:
    So. Cal
    Vehicle:
    2009 Prius
    Model:
    N/A
    Believe me, I have better things to do than to log in to a board just to post fishy stories!
     
  18. Jan&John

    Jan&John New Member

    Joined:
    Feb 18, 2010
    6
    0
    0
    Location:
    So. Cal
    Vehicle:
    2009 Prius
    Model:
    N/A
    Thank you, NorthWichita.

    Wow, that does look easy!

    I might have to try it myself! Now I'm sorry that I threw away the ToD estimate, because I'd like to confirm that it is this part they found in their diagnostic run.

    But if I open the compartment, and then listen or feel for vibrations when I turn on the fan, I should be able to tell for myself if it is working, yes?
     
  19. northwichita

    Joined:
    Sep 24, 2006
    481
    102
    29
    Location:
    Wichita KS
    Vehicle:
    2004 Prius
    Sometime diagnosing the problem is obvious, sometimes it's not, and I'm not familiar with this system, so I won't attempt to give many pointers here, others might .
    But if I open the compartment, and then listen or feel for vibrations when I turn on the fan, I should be able to tell for myself if it is working, yes?
    The fan is very noisy with all the air moving at high speeds, no way you miss it running.
    beyond that.....
    Checking for voltage to the fan (with it not running when it should ) is to me an obvious check, but I have not taken one out, and no one yet has posted they have done so. Again I don't expect that to be a difficult job, especially for someone who does their own mechanical repairs. (This is my hint, probably not a first job for a novice to tackle , also the price mentioned earlier for turn signals, just joshing you I'm sure , there has been a lot of Toyota bashing lately and your heading did seem inflammatory , nothing personal intended I'm sure).

    I think you should go back to the dealership and ask for a written estimate, that should cover this problem better and tell us what all is to be replaced. You could ask the service adviser while you're there, is my problem (stated lack of air) bigger that just replacing the cabin fan?, and how they know all these expensive parts have to be replaced.

    Now that the initial shock is over, and with more information about this problem in advance, you will have a better, more productive conversation with the adviser at the dealership.

    /// /// ///

    Thank goodness, the AC still works. We just don't get any breeze through the center vents.
    I just read this, where do you get air flow? Do you hear the fan at all, or is there air flow just at highway speeds, from outside air flow.
     
  20. SageBrush

    SageBrush Senior Member

    Joined:
    Jun 4, 2008
    11,627
    2,531
    8
    Location:
    Southwest Colorado
    Vehicle:
    2012 Prius v wagon
    Model:
    Two
    If the condenser was toast, I imagine cool air would not come out of anywhere. Starting from the simple things -- was the fuse checked ?

    If a fan has died, I can imagine dash disassembly being expensive -- even though many people on this board take apart their car dashes without much fuss. Personally, if I knew the problem was behind the dash and did not want to learn to take it apart myself or pay someone to do it, I'd use the working fans on the sides and not give it a second thought.

    OP: the blinker change cost was a joke. Second, your dealer is full of shit regarding the repaired MFD cost, and likely this too. Flush them.