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Known "Noise Package" Needed?

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by Anam Cara, Aug 19, 2009.

  1. Anam Cara

    Anam Cara New Member

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    Yes, this is a brand new 2010 Prius... Purchased at a dealership in Colorado and driven home to New Mexico... On the trip home there was a sound at low speeds like a bushing rubbing emulating from the right side front... Granted, upon taking it immediately to my local dealership, the (hopeful) "fix" was installation of a "Noise Package" which I was told consisted primarily of felt and double-stick tape added under the dashboard) and additional lubing of the body,
    but if an immediate "fix" was for a known problem, shouldn't the original dealership have installed this "package"??
    Should prospective buyers of the new GIII Prius ask if the package is already installed, or has Toyota already added it to the assembly line process??
     
    #1 Anam Cara, Aug 19, 2009
  2. jay_man2

    jay_man2 jay_man_also

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    If it's like a typical Technical Service Bulletin, TSB, these fixes are applied only to vehicles exhibiting the symptoms described in the bulletin.

    That is, there's no need to fix something that's not broken (and not exhibiting the symptom).
     
    #2 jay_man2, Aug 19, 2009
  3. RickFlashman

    RickFlashman New Member

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    Before you freak out, this is typical for all cars since forever... this is why dealers are supposed to do a "test ride" before delivery.
     
    #3 RickFlashman, Aug 19, 2009
  4. a64pilot

    a64pilot Active Member

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    Did it work?
     
    #4 a64pilot, Aug 20, 2009
  5. DeanFL

    DeanFL 2010 owner - 1st Prius

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    On this topic - is there a place where we can obtain a listing of outstanding TSBs for the '10 Prius?

    1. Would be good to know in case specific issues arise.
    2. Would be good to know if a problem covered on a TSB is just beginning on your vehicle.
    3. Be good to have this as an owner - like Freedom of Information Act. And we're forearmed, if the dealer is not aware of a fix.

    I have an early-production V (#1628) - in case there's running changes etc that may be covered as well.
     
    #5 DeanFL, Aug 20, 2009
  6. stream

    stream Senior Member

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    #6 stream, Aug 20, 2009
    1 person likes this.
  7. MikeDS

    MikeDS Member

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    Wow, thats a lot of dough to look at a list...
     
    #7 MikeDS, Aug 20, 2009
  8. jay_man2

    jay_man2 jay_man_also

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    #8 jay_man2, Aug 20, 2009
  9. jburns

    jburns Senior Senior Member

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    Evidently there is a little known Chargedom of Information Act.
     
    #9 jburns, Aug 20, 2009
  10. DeanFL

    DeanFL 2010 owner - 1st Prius

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    You guys hit it on the nose - what I meant was --- list the current TSBs here on PC. Wouldn't think that's a conflict of interest. I mean I'd like a bit more for my $28K than just a nice car....
     
    #10 DeanFL, Aug 20, 2009
  11. jay_man2

    jay_man2 jay_man_also

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    AllData is a free source to see the TSB titles, but you have to register to get access. And with every manufacturer there will be standard TSBs that provide information to the dealer, but aren't an issue for a customer; things like pre-delivery inspection instructions, fob programming instructions, etc.

    And last I looked, there was a little bit of a lag from the time a TSB was issued until it appeared on AllData's list.

    ALLDATA - Leading Provider of Automotive Repair Information and Solutions
     
    #11 jay_man2, Aug 20, 2009
  12. DeanFL

    DeanFL 2010 owner - 1st Prius

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    Just looked at the site and went to register, until I got to the year of the car. The choices stopped at 2008. Huh? Perhaps the manufacturers do not release this info to the general public on newer models. ie - must pay for it thru their own web sites....

    ??????????????????????
     
    #12 DeanFL, Aug 20, 2009
  13. jay_man2

    jay_man2 jay_man_also

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    I used the site a few years ago before you had to register, and they had a disclaimer about Honda not allowing access to TSBs through AllData. I guess everyone jumped on the bandwagon.
     
    #13 jay_man2, Aug 20, 2009
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