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Discussion in 'Gen 3 Prius Main Forum' started by Clawdio, Jun 12, 2009.

  1. Clawdio

    Clawdio New Member

    Joined:
    Jun 4, 2009
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    Location:
    Bartlett, IL
    Model:
    V
    "My" Prius came in today. Except that, when I got to the dealership, the car that I wanted (Prius V with Nav) turned out to be a Prius V with Nav... PLUS remote start, mats, cargo net, undercoating, paint protector, interior protector, soundproofing, and a few other "extras" that wound up tacking nearly $4000 extra bucks onto the price. Then, to top it off, they offered me $2200 below the kelley blue book "fair" trade-in value for my existing car.

    End of story, I came home with my 2001 RAV4, and no Prius. Back to square one.

    One note of fairness... the dealer never took any deposit from me, only took note of my specification of a 2010 Prius V with nav, and offered me the first one that came into the dealership. Guess they just didn't figure I was serious when I said I didn't want more than what I requested in the first place.

    Still want a Prius, but it appears I'm gonna have to wait for the one I want.
     
  2. brad_rules_man

    brad_rules_man Hybrid electric revolutionizer

    Joined:
    Jul 5, 2005
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    Location:
    Effingham
    Vehicle:
    Other Hybrid
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    WOW, that is ridiculous!
     
  3. TonyPSchaefer

    TonyPSchaefer Your Friendly Moderator
    Staff Member

    Joined:
    May 11, 2004
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    Location:
    Far-North Chicagoland
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Advanced
    I fear that in the coming months your story will blend in with all the others.
     
  4. RodJo

    RodJo Member

    Joined:
    May 30, 2009
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    Location:
    Boston
    Vehicle:
    2010 Prius
    Model:
    V
    GREAT job!!! If more people were willing to walk away from a bad deal then MAYBE the dealers MIGHT just stop trying that crap.

    I would look for another dealership.

    Good luck.
     
  5. Dolce

    Dolce Junior Member

    Joined:
    Jun 6, 2009
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    Location:
    Chicago
    Vehicle:
    2010 Prius
    Model:
    II
    Good for you on standing your grounds. Don't let the dealers bully you around. I bet if you go back next week, that car will still be in the lot. You will be at a better position to negotiate. Tell them you will only pay the original price of the car you specified. It is their dumb fault for accepting a car from Toyota with all those extra things that you nor any other customers asked for. Go back once a week to offer the same price. Don't budge at all. If they sell the car to somebody else instead of you, then you still have not lost anything since that car was over priced.
     
  6. wave_slider

    wave_slider New Member

    Joined:
    Jun 5, 2009
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    Location:
    the aloha state
    Vehicle:
    2010 Prius
    Model:
    III
    That's horrible... It may be because they didn't ask you/you didn't put any deposit down. When someone orders a vehicle, they are allowed to specify what port installed options they want. Also, unless your Rav is in less than "normal" condition, they should have offered you at least the full fair value.

    Typical assessment will start at fair for most makes/models before the reconditioning deductions, but with Toyota's we tend to start between good and fair. It must have not been meant to be. Put down the deposit and get exactly what you want and don't accept any extra's you don't want since you are ordering the vehicle.
     
  7. Betelgeuse

    Betelgeuse Active Member

    Joined:
    Oct 11, 2005
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    Location:
    New York, NY, USA
    Vehicle:
    2005 Prius
    Model:
    N/A
    Hmmmm. Let's see . . .

    Isn't that standard on a "V"?

    I guess this is normal to charge extra for. I think it's a little silly, but your dealership isn't totally out of line charging for these things.

    All typical, add-on dealer BS. It's so irritating when dealers do crap like this. And dealers wonder why buyers get so annoyed at them. I think that dealers should at least be required to admit what they're doing and label stuff like this, "Intentional Dealer Overcharge."
     
  8. 2010PkgIII

    2010PkgIII Junior Member

    Joined:
    Jun 13, 2009
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    Location:
    SoCal
    Vehicle:
    2010 Prius
    Model:
    III
    I bought my 2010 Prius Pkg III off the lot, but they tried to tack on a $3000 premium because "they just arrived." They quickly backed off when I refused. Then they started the yo-yo game with the front line salesman bouncing between us and his manager with repeatedly rejected offers until they finally arrived at a number I found acceptable.

    I think it took three requests from me to get my registration and keys back (oh yeah, they pulled that one, too) before they finally came within the realm of reason.

    Bottom line? They're looking for suckers and will take whatever they can get. It's a rotten way to sell anything, but I've found that to be the case with every dealer from whom I've purchased a care in my area for the last 20 years. I've heard Saturn goes by a one price no haggle policy at their dealerships, which is great if you want to buy a Saturn.
     
    1 person likes this.
  9. Argyle

    Argyle New Member

    Joined:
    May 24, 2009
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    Location:
    Rochester, NY
    Vehicle:
    2010 Prius
    Model:
    III
    I always wondered about that. I have never shopped for a Saturn or at any dealer featuring the "No-Dicker-Sticker" but keep thinking that with the competition out there that they must do something for the folks who get up and walk away.
     
  10. Betelgeuse

    Betelgeuse Active Member

    Joined:
    Oct 11, 2005
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    Location:
    New York, NY, USA
    Vehicle:
    2005 Prius
    Model:
    N/A
    The "no haggle policy" always seemed like BS to me. I think I also remember hearing it advertised as, "the price on the sticker is the price you pay." Incredibly, this is cast as a good thing.

    I'm pretty sure all dealerships will let you pay the price on the sticker if you want with zero haggling. The advantage to haggling is that you can get a lower price which is closer to a "good deal" for both the buyer and the seller.
     
  11. ronhowell

    ronhowell Active Member

    Joined:
    Oct 4, 2007
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    Location:
    Cypress, CA.
    Vehicle:
    2008 Prius
    You should have been more detailed in your specifications for the Prius .... at a minimum telling them you wanted the car at no more than MSRP with no add-ons! If they balked at that, you would at least been ahead of the game.
     
  12. PriusLewis

    PriusLewis Management Scientist

    Joined:
    Feb 25, 2009
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    Location:
    Denver Metro
    Vehicle:
    Other Non-Hybrid
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    A lot of good it did them, considering they've been sold for being a losing proposition. Unfortunately this sends the signal to dealers everywhere that people don't mind being forceably detained, intimidated, and haggled to death.