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Bluetooth phone hard to hear. Suggestions??

Discussion in 'Gen 3 Prius Main Forum' started by winebuff, May 31, 2009.

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  1. winebuff

    winebuff Proud owner of a 2010 Prius

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    On my bulilt in bluetooth in the car, people say it sounds like I am in a tunnel. Are you getting the same thing and if so, how do you correct the sound? Do I need to take it in or can I tweek it myself? Thx!
     
    #1 winebuff, May 31, 2009
  2. HTMLSpinnr

    HTMLSpinnr Super Moderator
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    Mine sounded quite faint. I had to do the menu dance and increase the volume. Even in the diagnostic screen, I can only bump 1-2 bars of green (on a sound meter in the display) unless I shout. I'll dig through and see if there's a way to set the gain. Otherwise we may be making our first warranty claims ;)
     
    #2 HTMLSpinnr, May 31, 2009
  3. firepa63

    firepa63 Former Prius Owner

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    #3 firepa63, May 31, 2009
  4. HTMLSpinnr

    HTMLSpinnr Super Moderator
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    The menus are slightly different in the 2010. I'll video and YouTube how I got to mine.
     
    #4 HTMLSpinnr, May 31, 2009
  5. HTMLSpinnr

    HTMLSpinnr Super Moderator
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    As promised... the method I use to improve the receiving end's Bluetooth experience.

    [ame="http://www.youtube.com/watch?v=-gwQpvpYVYg"]YouTube - Broadcast Yourself.[/ame]
     
    #5 HTMLSpinnr, May 31, 2009
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  6. pie

    pie New Member

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    Nice video, thanks! Just a quick note that even the turning on/off of the headlight switch when pressing the info/phone button gets to the same initital diagnostic screen.
     
    #6 pie, May 31, 2009
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  7. HTMLSpinnr

    HTMLSpinnr Super Moderator
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    Yep, I'm aware of that as well and think I mentioned in the YouTube video caption somewhere that there's "more than one way". With a fixed camera position, this was easier to demo.
     
    #7 HTMLSpinnr, May 31, 2009
  8. winebuff

    winebuff Proud owner of a 2010 Prius

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    Rick, THX!!!! Going to try it now. Wish me luck :)
     
    #8 winebuff, May 31, 2009
  9. winebuff

    winebuff Proud owner of a 2010 Prius

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    :mad: Didnt work. Every time I tried to push the 2 buttons upper and lower, it stayed on the genral setting screen. Wouldnt let me do it??
     
    #9 winebuff, May 31, 2009
  10. Vincent

    Vincent Don't Wait Until Tomorrow

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    I had the same problem; the headlight switch dance described above by pie worked.
     
    #10 Vincent, Jun 1, 2009
  11. synapse

    synapse Junior Member

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    Is there a similar setting for those without navigation?
     
    #11 synapse, Jun 1, 2009
  12. HTMLSpinnr

    HTMLSpinnr Super Moderator
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    You have to do it rather quickly, and it's not a "button", but just the location of the screen - all the way left right under the upper and and above the lower line.

    If not, you can try the headlight trick as well.
     
    #12 HTMLSpinnr, Jun 1, 2009
  13. HTMLSpinnr

    HTMLSpinnr Super Moderator
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    I can't say - your dealer may know. Ideally, I'd like to find a way to improve the response of the microphone itself, but haven't found a user accessible setting yet as we shouldn't have to turn volume all the way up just to get acceptable performance. Even at 5, I have to speak on the loud side of "normal conversation" to be clearly heard.
     
    #13 HTMLSpinnr, Jun 1, 2009
  14. stream

    stream Senior Member

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    Thanks. The receiving party's volume/clarity was an issue, and after this change, it's better.
     
    #14 stream, Jun 5, 2009
  15. greylar

    greylar New Member

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    I would like to know this as well. I just couldn't swing the nav, but use the bluetooth phone all the time... anyone without nav experienced this problem... haven't got mine yet.

    G
     
    #15 greylar, Jun 5, 2009
  16. a priori

    a priori Canonus Curiosus

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    I haven't yet asked about the volume on the receiving end, but I do know that every time I answer and first say "hello" I am not heard (or there is no response). It appears I need to say "hello" and then repeat it to be heard. It doesn't seem to be volume related, and it doesn't even change if I wait an inordinate amount of time before talking (after having "answered" the call).

    Observations? Comments? Suggestions?
     
    #16 a priori, Jun 6, 2009
  17. greylar

    greylar New Member

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    on my 08 you have to do that but if you wait for 1/2 before saying anything they hear you the first time.

    Still wondering if I didn't mess up by skipping nav.

    G
     
    #17 greylar, Jun 6, 2009
  18. a priori

    a priori Canonus Curiosus

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    Thanks, greylar, but I do wait . . . and wait . . . and it still doesn't "clear." I'm wondering if there is something else I need to do.
     
    #18 a priori, Jun 6, 2009
  19. greylar

    greylar New Member

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    I'm thinking this might have something to do with the phone. Is there some kind of VOX setting on your phone? You might try syncing a model/brand different phone just to see if you have the same issue.

    G
     
    #19 greylar, Jun 6, 2009
  20. royrose

    royrose Senior Member

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    I don't have a new Prius yet also. One option, since you are not getting built in Nav is to get one of the more full featured Garmins that have voice recognition. Some of those models have bluetooth phone capability and work well. I does seem like you shouldn't have to do this, but it may be another example of cheaper portable electronics working better than those built into Toyota vehicles.

    Roy
     
    #20 royrose, Jun 6, 2009
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