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I blew up the inverter????

Discussion in 'Gen 2 Prius Technical Discussion' started by GinnyErns, Jun 5, 2008.

  1. galaxee

    galaxee mostly benevolent

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    if you only put 5k miles on the car in a year, chances are you're not driving it frequently enough to keep the battery charged. the 12v battery is a tiny thing, not like typical cars where it has to have enough power to crank the engine.

    jumping a prius backwards usually does blow the inverter. we first reported that from the shop a couple years ago, and unfortunately very few reverse polarity jumps spare the inverter. i'm not saying that you did, but when the situation does occur, the inverter usually bites the dust.

    seeing how your salesman (really, why didn't he refer you to service?!) at the dealership instructed you what to do, i think they should carry some liability for having an unqualified individual providing advice on their behalf. especially when they have qualified individuals on site...

    have they tested the 12v battery?
     
  2. chrisspaulding

    chrisspaulding sexy, high tech, fun

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    I think Patrick and Galaxee both have great points and they should be followed in their respective posting order.
    .
     
  3. efusco

    efusco Moderator Emeritus
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    I have a question. When you say the car wouldn't start...at the very beginning of this issue...what did it do exactly?

    Did you get any lights any activity at all?
    If I had to guess I'd say that it's likely that the cables were reversed on either your end or the original vehicle's end...but I don't have any idea what a diffusable link is unless it is the 100A Fuse.

    I'm not sure why you haven't had the car taken to another dealer for a second opinion...you should.

    Finally...try not to be reactionary. Just b/c you've had a problem with your Prius doesn't make it, or other Toyotas, or other foreign vehicles inherently bad and it's simply illogical and rash to say "I'll never buy a foreign car again"....if you buy a Ford and then have an expensive problem with it will you also stop buying US cars? I'm not saying you're wrong to be frustrated and angry here...you very much should be and I would be too. Just don't let that frustration and anger override the logical intelligent side of your brain. I've had exclusively US cars before getting my Prius and had all kinds of expensive issues with them...but I'd buy the right US car again.

    So, I think your strongest arguement here and the one you should be making through Toyota Customer Care (you have called them and have a case number right?) is that the car failed to start initially and that you believe that was due to an inverter failure...that your attempts to jump were after the inverter had problems. But that arguement will be very very tough to make if the 100A fuse was blown...that's pretty much proof that the polarity when trying to jump was reversed.

    I think you now know exactly the details you need to ask for.
     
  4. GinnyErns

    GinnyErns No warranty for me

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    Thank you all so much. The posts have been very enlightening and helpful especially Patrick and Icarus.......I am going to print all these comments out as well as the comments from the other post with the 2007 Prius with a dead battery at 1 yr old also. My town prosecuting attorney goes to my church and is a friend. He is a mean machine at work. Will take him all this ammo and see if he can help me. I know I did not cross the cables....but as Patrick or someone said it is possible my jeep battery had more voltage than the Prius and caused some damage. That still gets back to what Icarus said that I did not have sound advice from the salesman who I called before I even touched the car or the dealers repairmen. Since it seems to be common knowledge among hybrid owners that it is easy to blow the car up.....the salesman and mechanic should have warned me. Believe me if someone told me I could do 3K, 4K, 5K or 8K as I read one guy worth of damage I would not have touched the car. Also as Icarus is saying Toyota should have some blocking devices in there to protect the inverter and they should have some warning stickers and they should not have that post up in the front of the car. And I believe they should have a set up on the actual battery with wires coming out to trickle charge the car. I heard there was some design coming out where we would plug our cars in. Maybe this "common blow out of inverteres" is why they are going to a plug in. Anybody know how that new design works and why they are going to it??>????
     
  5. GinnyErns

    GinnyErns No warranty for me

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    To Galaxee....wasn't driving the car much....but had driven it 2 or 3 days before and all was fine.
    To Efusco....when I put the smart key in....nothing....tried all the usual things...made sure my foot was on the brake....hit the start button several times. The salesman had me try different things too....don't remember exactly....at one point I think there as a red light somewhere ont he dash.....and I did get the car started on a jump....ran it for 5 or 10 minutes then turned it off......Came back in an hour and the car would not start...and from that point on.....there no signs of life anywhere....

    I don't doubt the dealership saying the 2 parts are bad.....and they never have told me if the battery is bad........what I doubt is why they think I should pay when the car died in the first place.....and I followed their direction
     
  6. efusco

    efusco Moderator Emeritus
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    Huh! I didn't realize that and this ain't my first rodeo w/ the Prius.

    Maybe I didn't read carefully...but I don't remember you saying the car started and ran....that, IMO, makes a huge difference suggesting that you did, indeed, jump properly. How sure are we that the charger on the second attempt by the tow guy didn't blow this thing? If you'd have blown the fuse or inverter w/ the first jump it never would have started.
     
  7. Patrick Wong

    Patrick Wong DIY Enthusiast

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    In my post #20 I tried to outline a scenario that would explain how you could have correctly jumped the car and still had this problem. If you are confident that you correctly connected the jump cables, then you should doubt the diagnosis of a failed inverter.

    My guess is that the mechanic looked at the DC/DC fusible link, saw that it popped, and concluded that the inverter was bad without any further thinking or testing. Hence my suggestion that you have the fuse links and the 12V battery replaced, and see if that is sufficient for the car to start.

    Or have the car towed to another dealer for another opinion, although that may not be realistic if you are in a less-populated area.

    By the way, if you were able to start the car and it ran for 5-10 minutes, that was insufficient time to recharge the battery (assuming that the battery could be recharged.) You would have to leave the car READY for a couple of hours or longer.
     
  8. galaxee

    galaxee mostly benevolent

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    it really shouldn't take more than a half hour or so.

    so ginny, you jumped the car and it ran, but you shut it off. then the next time you tried to start it, it wouldn't start right? so after the jump, you charged it overnight and then the tow truck guy tried to jump it.

    just making sure i'm understanding you here.

    so your original jump from the other car was successful. you just didn't run it long enough to restore charge in your 12v battery. but, and i'm speculating without the prius tech here (i'm at work, he's out working on a car), that possibly the overnight charge could have done some damage if not set at the right setting.

    or maybe the tow truck guy reversed the polarity.

    i hope they replaced the fusible link before assuming the inverter was dead. considering there was a 2 day lag time, i have a hard time seeing where they would have just jumped to a conclusion.
     
  9. icarus

    icarus Senior Member

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    You go for it girl, I have confidence that you will prevail!

    As to the jumping point under the hood. I think that that is a great idea (Not withstanding the problems of reverse polarity!) The advantage is that the jump point is far away from the battery, and hence any arc from the cables can not ignite any stray hydrogen. I still stand by my idea that it would be very simple to install (factory) a reverse current device that would protect the car. You hook up the cables, it senses proper polarity and turns on and energizes the battery. If it senses reverse polarity it simply wouldn't turn on, perhaps flashing a red led warning of reverse polarity. I bet my electronics guru could build one for ~$50. Toyota could do it for ~$.50!

    Good luck, keep us informed.

    Icarus

    PS. I agree with Evan et al about throwing the baby out with the bath water! In spite of your bad experiance Toyota makes great cars, and the Prius is a great car. Given the price of fuel, what else can do what it does.

    Don't get suckered into a fire sale either!
     
  10. Patrick Wong

    Patrick Wong DIY Enthusiast

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    The simplest approach would be to place a 120A diode at the dedicated jump terminal. The anode would be where one would hook the positive jump cable. The cathode would connect to the existing jump terminal. If the jump cables were reversed the diode would not conduct, hence no harm would be done.

    One disadvantage of this simple approach is the 0.7V voltage drop through a silicon diode. Further, this would not protect the circuitry if the car was jumped at the battery.
     
  11. GinnyErns

    GinnyErns No warranty for me

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    Wow Sherlocks....you guys are awsome....digging into why I think it is not my fault.....seems to me there is enough questions and whys that their mechanic and Toyota corporate should not have just jumped to the conclusion it was all my falut....except it is more profitable for them to dump the cause on the customer....not to mention if this happens alot they can avoid having to redesign the car and avoid a recall.....and it doesn't show up on their reliability stats......hummmmmmmmmmmm

    Efuse.....are you saying it is not common knowledge even among Pruis owners that it is easy to destroy the car via a jump........If I have to go the legal route it would be important that I acted as any normal person and followed the instruction and advice of the local dealer employees (salesman and mechanic)....I sure had no idea the damage that could be caused or I wouldn't have touched the car with a 10 foot pole.

    Second regarding the progression by me: It wouldn't sart one day ...had driven it a few days before with no problem. When it wouldn't start I called the salesman right away cause I remember at the showroom he said something about a place in the front of the car to jump it as the battery was in the back under the floor or somewhere...still don't know where that is or if there is the inverter or other part infront of it......After a couple of calls to him....I got the car jump started and ran it for 5 or 10 minutes......

    When it wouldn't start after an hour....I called ther salesman back....he said talk to the maintenance dept....so I talked to them.....they walked me thru the same senario that I did the first time I jumped it.....still no go .....no lights on the dash....can't remember if I tried charging over night before or after the 2nd jump attempt....but do remember the green or yellow charging light did not come on...at all....I was pretty sure it wasn't charging....cause I have to charge my motor home from time to time so am familiar with the charging unit....it has an auto shutoff and I had just used it on the RV not to long before the Prius incident....so know there is no problem wiht that unit....it is only a couple years old anyway.......Then the third attemp was the two guy....and I watched him.....he tried jumping it the same way I did on the front post.....and used the same ground point I did.. but he used the portable type charger you carry around......there was absolutely no lights or sounds anywhere.....dead dead dead......so he towed it to the dealer.
     
  12. GinnyErns

    GinnyErns No warranty for me

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    OK OK....I was just letting off steam....just kidding folks...don't want to dump the car
    ....I bought the car to get good gas milege in this rising gas price world.......I was just making the point that I am frustrated and disappointed in Toyota that they won't stand behind the new car warranty....and that they don't do anything to prevent this........all I want is my car fixed and to be able to feel I am protected by the warranty and that if I follow prudent steps I won't be hit with outrageous repair bills. With this incident the warranty is especially important as I do not know if there has been other damage done that may show up in a month or six.....
     
  13. efusco

    efusco Moderator Emeritus
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    It absolutely is NOT common to damage the car from jumping. We have a very self-selected group here where people have a problem, seek help and thus post here. There are 500k Prii on the roads in the USA...There's what, 1 confirmed case of inverter damage from reversing the polarity? The latest case (besides yours) posted here where the user reversed polarity on the battery itself only resulted in a blown fuse.

    I think we all want to know what happens when the 100A fuse is replaced in your car and a new battery installed.
     
  14. JimboK

    JimboK One owner, low mileage

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    Might the dealer have reversed the polarity, and now are blaming you to cover their butts?
     
  15. GatorJZ

    GatorJZ Member

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    I am an attorney (but not licensed in your state). The first thing you need to do is get an expert opinion from someone you have confidence in as to what failed and why. Unfortunately, this is an area where the car's complexity and uniqueness work against it as you will probably be hard pressed to find an independent mechanic with expertise in working on these cars. You might get extraordinarily lucky and find a former Toyota trained Prius mechanic who is now in an independent shop. Failing that, your most probable next best bet is another dealership. The problem is if you sue Toyota and/or the dealer you will have the burden of proof that the part was defective and not caused by something you did. You, as a non-mechanic, will not be legally competent to express such an opinion. Without an expert to support your position, you will lose as you will be unable to meet your burden of proof. You can be assured Toyota/dealership would have the appropriate experts in court My advice is to try to get someone who can qualify as an expert to inspect the car. If you can't find someone, or if you do and they don't support you, then plan b is to make as big of a fuss as you possibly can with consumer affairs, local TV stations, etc. in the hope your "squeaky wheel" is the one that gets oiled. Good luck.
     
  16. richard schumacher

    richard schumacher shortbus driver

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    GinnyErns, in case this good advice from Patrick Wong got overlooked: try replacing the 12V battery and all of the blown fuses. You may have got lucky, and the inverter might not actually be destroyed.
     
  17. icarus

    icarus Senior Member

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    See!! I told you it would be easy. (Ginny, take this post with you!)
    The whole beauty of the engine bay terminal is that you don't have to use the battery terminals at all! the manual would warn against jumping at the batter for that reason alone!

    A .7volt drop would be fine, assuming you are using a fully charged battery to jump (~12.6 volts) All you need is enough voltage to boot the system. I think that it is about 9v if memory serves. What does such a diode cost retail/wholesale?

    Icarus

    PS To further my other point for lawyers: I have know of a case that when someone could have foreseen such an outcome AND there was a know simple fix, the manufacturer was found liable. Seems pretty clear cut to me, but I'm no lawyer,,,I don't even play one on T.V.
     
  18. Patrick Wong

    Patrick Wong DIY Enthusiast

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    Hi Icarus,

    Well, the Mouser Electronics May-July 2008 catalog, p. 474, lists a Vishay 150A diode rated at 400V for a price of $24.10 for qty 1, and $15.67 each for qty 500. This diode is more than is needed for this particular application; however the price is not trivial.
     
  19. Patrick Wong

    Patrick Wong DIY Enthusiast

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    To be precise, three fuses blew: DC/DC fuse link, DOME fuse, ETCS fuse.
     
  20. icarus

    icarus Senior Member

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    $15.67 for 500. I wonder how much (little) for 1 million? My guess is a bit cheaper!

    Icarus