Engine issues?!?!

Discussion in 'Gen 5 Prius Main Forum' started by Drew_priuschat, Dec 26, 2024.

  1. Drew_priuschat

    Drew_priuschat New Member

    Joined:
    Aug 19, 2024
    23
    11
    0
    Location:
    Canada
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    Hey, just wondering if I'm alone here or if someone else has experienced a similar issue. To start off this happened at the worst possible time and ruined my christmas(family out of town and it's our only car) so that has me pretty bummed out. Yesterday when hopping onto the highway and getting up to speed(in hv mode) the car started shaking and the check engine light was flashing, I also felt a significant loss of power. I then had to throw my hazards on and limp to the next exit which thankfully was very close. During this time I switched into ev mode but it refused to kick the engine off as it didn't finish its warmup cycle. I plugged in my reader once parked and it stated cylinder 2 was misfiring. Hoping that some sort of christmas miracle happened I turned off the car and turned it back on hoping it was a software issue. Of course that solved nothing and my reader still said it had a misfire on cylinder 2, this time around the car started in ev mode and I was able to make it back home on electric only. When checking the error provided by the car it states "A malfunction in electronic control of the engine,throttle, or automatic transmission has been detected. Some possibly relevant information is that two weeks ago i had my 12v replaced under warranty as my car failed to start several times and needed a boost. I have had the car in hv mode since that replacment with no issues though so I am unsure if related. Any insite would be appreciated as the toyota dealer in my area isn't open until Monday. 2024 Prius prime XSE
     
    #1 Drew_priuschat, Dec 26, 2024
    Last edited: Dec 26, 2024
  2. soft_r

    soft_r Member

    Joined:
    Feb 25, 2024
    148
    90
    2
    Location:
    Beverly Hills
    Vehicle:
    2024 Prius
    Model:
    LE
    Don't touch shit. It's under warranty and anything you do they'll likely spin back to you as a reason to invalidate warranty coverage.

    Don't listen to any other advice, there's nothing else you should be doing except waiting for a service center to open.
     
  3. Drew_priuschat

    Drew_priuschat New Member

    Joined:
    Aug 19, 2024
    23
    11
    0
    Location:
    Canada
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    Oh no I ain't gonna touch a thing, just wondering what to be expecting come monday/if this is a known issue amongst the community
     
    daisy555 likes this.
  4. Hayslayer

    Hayslayer Member

    Joined:
    Nov 6, 2024
    119
    66
    0
    Location:
    USA
    Vehicle:
    2009 Prius
    Model:
    Touring
    No need for the tinfoil hat.
    The check engine warning light only flashes for a serious misfire. As far as I'm aware, no other engine problem or event makes that happen.

    Common causes are a sparkplug that is no longer firing, a coil that is no longer creating a spark, a failed injector or a loose electrical connector. Sometimes I've seen cars have a similar misfire issue following significant rainstorms, where some moisture becomes present.

    It's your car, you're allowed to open the hood and wiggle some wires, check spark plugs, etc. You're also allowed to have it looked at by a shop other than Toyota. A misfire is usually a pretty basic thing to troubleshoot.
     
  5. Drew_priuschat

    Drew_priuschat New Member

    Joined:
    Aug 19, 2024
    23
    11
    0
    Location:
    Canada
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    Thank you for some insight, I plan on just keeping it in electric mode for the time being and having Toyota take a look at it. Do you think it makes a difference that during the incident the engine light was flashing but now its just solid? I unfortunately am not all that knowledgeable with modern combustion engines so I am hesitant to go poking around, electronics and motors sure but gas engines not a chance. This car is also only 8 months old and has 7000km(4349mi) total with approx a 50-50 split gas and EV driving
     
    #5 Drew_priuschat, Dec 26, 2024
    Last edited: Dec 26, 2024
  6. soft_r

    soft_r Member

    Joined:
    Feb 25, 2024
    148
    90
    2
    Location:
    Beverly Hills
    Vehicle:
    2024 Prius
    Model:
    LE
    Terrible advice right here.

    Exactly why I say don't listen to anyone and just wait for service center to open.

    Toyota techs, FROM MY EXPERIENCE, are barely above an Autozone store employee in terms of their ability. Any decent tech is smart enough to not stay employed at a shitty dealership leaving only the idiots who can barely follow instructions. And they'll use any excuse they can find to turn warranty time into full book time. Even if it means lying (ask me how I know). All they need to find is some witness marks inside the engine bay that someone's been in there messing with things and they'll do whatever they can to make sure it's not warranty covered.

    Do not touch anything even if you know what you're doing. Just because you're ALLOWED doesn't mean you SHOULD. Once the car is out of warranty then yeah, go all out and start pulling coil packs and plugs and send a boroscope camera down into the cylinders and do all the fun stuff.
     
    vvillovv likes this.
  7. Hayslayer

    Hayslayer Member

    Joined:
    Nov 6, 2024
    119
    66
    0
    Location:
    USA
    Vehicle:
    2009 Prius
    Model:
    Touring
    tin....foil....hat
    Well, not everyone has had your incredible experience. Warranty LAWS allow shops other than Toyota to work on cars. The guy says it's his ONLY car, and it's Thursday. You're asking him to do NOTHING until Monday.

    Nowhere in my post did I say go all out and start pulling coil packs and plugs and send a boroscope camera down into the cylinders

    You're acting foolish. Why don't you take your car to him so his family has something to use?
     
    Trollbait, daisy555 and bisco like this.
  8. Drew_priuschat

    Drew_priuschat New Member

    Joined:
    Aug 19, 2024
    23
    11
    0
    Location:
    Canada
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    Does that rule apply in canada as well? I figured it had to be toyota that dealt with any warranty work but we actually had a shop that provided excellent service and talked me out of unnecessary services on our old corolla, would go with them for this car too if that's the case. As for needing a vehicle I am lucky enough that the electric only still works and I have a short commute to work. It just ruined our plans as my family is 80km away and my partners family is 250km away both of which we were going to see yesterday and today.
     
  9. soft_r

    soft_r Member

    Joined:
    Feb 25, 2024
    148
    90
    2
    Location:
    Beverly Hills
    Vehicle:
    2024 Prius
    Model:
    LE
    Yeah, sure, Magnuson-Moss Warranty Act exists. SURE. Doesn't mean they aren't gonna give you shit and try to get out of warranty time so they can pad their own wallet. Is it REALLY worth it to potentially have to argue with service techs and the warranty dept over some bs just because you wanted to check your spark plugs?

    What do you really gain from doing that? Oh, you pull the plug and find that it's fouled or that the electrode is missing or damaged. You still have to wait for service dept to find the root cause and if the plug is damaged in some way they can even claim you did that when you were removing it.

    It's just not worth it when you have active warranty coverage.

    And this isn't me saying that people should never work on their cars. I did my entire aftermarket audio upgrade myself. My car before this one was a early 00's beater that I pulled apart and fixed. But there is nothing to be gained by going under the hood of a vehicle under warranty. Leave it to the braindead monkeys are the dealership so that all liability falls on them, not you. Don't advise people to risk their warranty, simple.
     
  10. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
    2,412
    1,264
    0
    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    Take a flashlight under the hood and look for rodent nesting/damage. Obviously don't break anything, so you don't void your warranty. That'll give you a better idea. DO NOT erase anything, reset anything, or disconnect the battery, you don't want to accidentally erase any codes. Rodent chew marks is one of the only way for the dealership to void warranty repair work, so you want to look at that first. The dealership is probably open today, so you can probably drop it off and have them set you up with a loaner. Good - Excellent dealerships usually do that for a new car that fails under warranty, kinda like an apology. We're assuming your within your 3yr/36K mile bumper to bumper warranty.

    Good Luck......
     
    daisy555 likes this.
  11. vvillovv

    vvillovv Senior Member

    Joined:
    Mar 19, 2013
    4,231
    1,456
    1
    Location:
    NY
    Vehicle:
    2017 Prius Prime
    Model:
    Prime Plus
    One thing you might want to ask nicely for is the Techstream Vehicle Health Check Report, hopefully they'll be nice and provide it.
    The solid check engine light mean to me there's a pending code.
    I'd want confirmation of that code.
    Besides, the Vehicle Health Check Report might not have the Toyota DTC included in it, depending on ( if and when they run ) the techstream all systems health check.
    There's always a chance that just clearing the code will fix the issue, whatever it was / is.
    If there is a more serious issue going on, it's nice to have at least some documentation of it.
    Hopefully it's not related to the 12 volt replacement you previously had to have done.

    I'm not the best person to listen to when recommending what to ask a dealer for when there's a problem with a new car.
    So take my advice with a grain of salt.
    Even if my idea may be a good one, convincing a service writer or shop manager of that might not be so easy. Which would also point to the competency of the dealers service, the way I look at it, anyways.
     
    #11 vvillovv, Dec 26, 2024
    Last edited: Dec 26, 2024
  12. Drew_priuschat

    Drew_priuschat New Member

    Joined:
    Aug 19, 2024
    23
    11
    0
    Location:
    Canada
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    Unfortunately in Canada the day after Christmas is also a stat holiday so most places are closed, I did have the hood open a couple of days ago to refill the washer fluid and saw nothing abnormal at a glance( no chewed wires or "bedding") We also are dab smack in the middle of a bunch of other people with no trees near by so i suspect any rodents would likely pick a different car. As for the codes I have taken a photo of the light, code provided by the car and a screenshot in the app all displaying the code with time stamps
     
    vvillovv likes this.
  13. Drew_priuschat

    Drew_priuschat New Member

    Joined:
    Aug 19, 2024
    23
    11
    0
    Location:
    Canada
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    When we take the car in I will keep that in mind and try and get the techstream report, I do also have my portable reader that displays its had the recent misfires and will be checking after the fact to confirm no new ones are showing up. It has the options to clear codes but I wont be doing that to prevent them being weird/claiming I did something to void the warranty
     
    BiomedO1 and vvillovv like this.
  14. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
    2,412
    1,264
    0
    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    soy based wire insulation and a warm engine compartment is a rodents dream. you obviously haven't see the rats in NY city.:whistle::sleep:
     
    daisy555 likes this.
  15. Drew_priuschat

    Drew_priuschat New Member

    Joined:
    Aug 19, 2024
    23
    11
    0
    Location:
    Canada
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    I knew about the soy material in wiring from Toyota but I thought they stopped using it due to the rodent issue? I have only actually heard of a rodent in one vehicle my whole life around here and it was a ford work van with a nice big warm engine, poor guy got stuck and cooked.
     
    BiomedO1 likes this.
  16. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

    Joined:
    Nov 1, 2016
    12,285
    11,620
    0
    Location:
    Central Virginia
    Vehicle:
    Other Hybrid
    Model:
    XLE
    Many places in Canada have December 26 (Boxing Day) as a holiday too. Just because Us dealerships in California may be open does not mean a Canadian dealership will be open today.

    Many stores in Canada have Boxing Day sales that rival the US Black Friday sales.
     
    #16 Prodigyplace, Dec 26, 2024
    Last edited: Dec 26, 2024
    vvillovv and Drew_priuschat like this.
  17. BiomedO1

    BiomedO1 Senior Member

    Joined:
    Mar 27, 2021
    2,412
    1,264
    0
    Location:
    SacTown, Ca
    Vehicle:
    2021 Prius Prime
    Model:
    LE
    I did say "probably", so your saying that no dealerships in Canada sells cars on Boxing day? I was just pondering alternatives to Uber's and renting a car over the long weekend, since that was his only car.
     
    Prodigyplace likes this.
  18. RandyPete

    RandyPete Active Member

    Joined:
    Apr 1, 2021
    359
    141
    0
    Location:
    Santa Margarita, CA, USA
    Vehicle:
    2024 Prius Prime
    Model:
    XSE
    Is there really a 3 year 36K mile warranty bumper to bumper on the PP XSE ?
    Does it really cover everything from bumper to bumper ?
    Like wind shield wipers, only item I can think to ask about.
     
  19. Mendel Leisk

    Mendel Leisk Senior Member

    Joined:
    Oct 17, 2010
    57,974
    39,995
    80
    Location:
    Greater Vancouver, British Columbia, Canada
    Vehicle:
    2010 Prius
    Model:
    Touring
    What were the specific codes?
    @Drew_priuschat: how exactly did that unfold; your reader gave you a code, say P0302?
     
  20. Prodigyplace

    Prodigyplace 2025 Camry XLE FWD

    Joined:
    Nov 1, 2016
    12,285
    11,620
    0
    Location:
    Central Virginia
    Vehicle:
    Other Hybrid
    Model:
    XLE
    I could about guarantee tires would not be covered. Toyota likes to punt that to the tire manufacturer.