Passenger window switch doesn't work on driver's side window assembly

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by spyderr911, Nov 24, 2024.

  1. spyderr911

    spyderr911 Junior Member

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    I'm hoping someone else has had a similar issue and can give me some starting points of troubleshooting this problem.

    Before I describe the issue and what I've tried so far, I must say this issue happened right after a major 2-day rainstorm where the 2011 4-door Prius stayed in the driveway getting soaked (BUT not flooded).

    So as the title says, the passenger window does not work from the driver's side master window assembly. All other windows work fine from the driver's side assembly. And the passenger window switch DOES work from the passenger side normally.

    I assumed it was the passenger switch in the driver assembly so instead of wasting time troubleshooting wires and circuit boards and switches, I decided to replace the whole assembly with a brand new one. Well as you may have guessed this did not fix it. So I can eliminate the entire assembly on the driver side now, but now I'm stuck.

    Any ideas? Is there some obvious connection points I can check for corrosion some where? Is there some simple continuity tests I can try with my multimeter on some wires or connectors?

    I use the driver and passenger window quite often so I'm hoping someone can lead me down the right path. Thanks in advance!
     
  2. Eddie25

    Eddie25 Active Member

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    From what I can tell the LIN wire from the master switch assembly is what tells the other window motors what to do. Since the other windows all work from the master switch assembly I'd be most interested in checking out connections from pin 45 on connector 3B to the LIN (pin 9) of the front RH window motor assembly. I assume the window motor assembly is in the door and if you think it's rain related that might be a good place to start. I'd also want to check the ground (pin1) at the motor assembly because there might be a scenario where the ground is bad from there there (to NL2 pin4), but the door switch ground is still OK. So yeah, I guess the front RH window regulator motor assembly is where I'd start (unless I found out those other connectors are easy to get to), maybe even just a visual inspection might give some clues. powerwindows2.JPG powerwindows1.JPG
     
  3. Eddie25

    Eddie25 Active Member

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    I'd unplug N2, which is the front RH motor assembly connector and (after visual inspection) check resistance from pin 1 to ground, and from pin 9 (LIN) to any other easy LIN line connection (which might be pin 17 on O6, the master switch assembly connector). You might want to also use a test light for the ground check. If both those check out... I think I'm just calling the front RH motor assembly. I can't bring myself to imagine anything else. If I was a betting man I'd go with the motor assembly, I'm a terrible bettor though.
    power window 3.JPG
     
  4. spyderr911

    spyderr911 Junior Member

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    Thank you so much for your reply!!!

    I must admit, I'm not the best at reading/understanding schematics but I will give it my best shot. I do have some follow up questions for you.

    Is it safe to assume that all connectors and motor assemblies you mentioned above and I should be looking at will be located in the driver side door? The reason I ask is because the passenger door (window switch and window motor) works great.

    When you mention, "checking out connections from pin 45 on connector 3B to the LIN (pin 9) of the front RH window motor assembly." is this in the driver side door panel, or is the RH meaning "right-hand" as in location (front passenger)?

    When you mention, "I'd also want to check the ground (pin1) at the motor assembly because there might be a scenario where the ground is bad from there there (to NL2 pin4), but the door switch ground is still OK.", wouldn't the ground have to be ok? If the ground was bad I would assume the window wouldn't work at all (including passenger side). Correct my logic please. :). And where would I find the NL2 connector?

    If I need to do any testing from the master switch assembly to a motor or connector located in the passenger door I'm not sure how I would do that with a typical multimeter (as the wires wouldn't reach that far).

    I'm starting to lose confidence in myself before I even begin. :(
     
  5. Eddie25

    Eddie25 Active Member

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    The motor assembly I'm talking about is in the front passenger (RH) door. You have to remove the interior door panel to get to it.

    There's a separate ground path that comes from the RH motor assembly IC (pin1), but then the switch assembly also has it's own paths to ground, through the switches (when you press them). They both meet up at NL2 (or whatever the octagon symbol is). My theory is that if only the separate ground section was bad (say corrosion on that pin 1) then the window wouldn't work from the master switch assembly but would still work from the passenger switch assembly. That's how it seems to work to me...I could be wrong.

    Same theory for the LIN line. We know it works because the other windows work from the master switch, so it would have to be the separate section of the LIN that only goes to that motor assembly. Unfortunately I don't know where those other connectors are so that's why I mentioned measuring to the master switch assembly (the switch assembly on the drivers side) because if it's good to there, then you know that separate section is good as well.

    If you don't have confidence in troubleshooting I think a new passenger side motor assembly is the move, that's probably what a shop would recommend. The whole thing about the rain does lend some credence to corrosion on a connector though so if you can at least pull the connector at the motor assembly and have a look I'd do that first. That might also help give you an idea if it's a job you want to take on.

    By the way, I'm assuming what you replaced is the "multiplex network master switch assembly" in the diagram.
     
  6. BiomedO1

    BiomedO1 Senior Member

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    1. Check the wiring harness in the driver's door jam, first! If the harness is pinched or damaged - go after that first.
    2. Is the replacement control panel new or used? The reason I ask, if you leave your window down a quarter inch - water will drip in and land around that switch area, so good chance you've got a defective master switch. You can check that by putting an ohm meter on the solder side of the switch to see if it toggles.

    Hope this helps...
     
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  7. spyderr911

    spyderr911 Junior Member

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    Yes I replaced the master window switch assembly with a brand new one. The part I am talking about is the black assembly that holds the 4 window switches, the window lock, and door lock buttons. The connector to this part looked shiny and clean inside, so I will check some other wiring harnesses in the driver door (and passenger door) once I get some time to get the door panels off.

    Eddie I will do my best to check the grounds and connector pins near the motor assembly in passenger door as well and report back how that goes.

    In the meantime if you or anyone else can think of anything else I should look at or try please leave a reply. I really appreciate it.
     
  8. spyderr911

    spyderr911 Junior Member

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    Did a ton of wire testing today. Everything checked out. I worked on it, testing every combination of wires for hours, but had to stop to do Thanksgiving dinner at a friend's house. Anyways, I just got home and was doing a ton a research on why the passenger window worked from the passenger switch but not from the master switch. I read in a random Mazda forum that someone had to "reprogram" their switch to make it work again. I read how to do it and decided I would go out (pitch black at night) and try it along with a few other ideas I read about.

    Are you ready for this??? When I went out and started the car I noticed the LEDs on the 3 passenger switches on the master switch were blinking. I never noticed this before working in the bright sunshine during the day so they likely were always blinking. Anyways, I decided to "reprogram" my passenger switch by hold down the switch on the passenger window for 5 seconds, and then rolling the window back up holding the switch again for 5 seconds. The blinking stopped on the master switch. Sooooo, I gave the switch on the master assembly a try and guess what?!?!? The darn window went down!!!! Are you kidding me???

    So it's fixed!! Yay... Only took days of research, hours of wire testing, 3 broken tabs on the window switch trim bezel, and more. BUT, I wanted to post that it was fixed, and to say thank you for your suggestions and assistance.

    (now, on to try and fix my touchscreen digitizer... ugh)
     
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  9. BiomedO1

    BiomedO1 Senior Member

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    So that passenger door switch just lost comms with the master switch...
     
  10. spyderr911

    spyderr911 Junior Member

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    I assume so. Who knows right? But now I know to look at the LEDs on the switches first when having window issues.
     
  11. ASRDogman

    ASRDogman Senior Member

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    ALWAYS, AALLLWAAYYSSS, do the simple things, FIRST!
     
  12. spyderr911

    spyderr911 Junior Member

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    Trust me, if I knew about this method I would have done it before ever making the post. As mentioned, I found this solution on another forum. But wanted to put it out there so the next guy doesn't rip his door panels off too.
     
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