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My Prius died in the middle of the highway today!

Discussion in 'Prius v Care, Maintenance and Troubleshooting' started by Chillma13, Oct 19, 2024.

  1. Chillma13

    Chillma13 New Member

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    It is at the Pep Boys for now and I wanted to get “second opinions” on what went wrong, if possible?

    Car started perfectly normally, was driving as usual. Had lunch, bought some groceries and was on the way home on a fairly busy highway near my home. Red light ahead, everybody slowing down including me. Car paused…then light turned green. Everybody started moving again but when I hit the gas, my car didn’t budge!?!

    I turned my car off totally, waited a minute or so, and restarted. it seemed like every light on the dashboard was on…literally lights I have never seen before. I tried to put the car into Drive but it would only go into Neutral. However I still had music playing, had air-conditioning, could roll my windows down and up as usual?

    Stuck in the center lane of the highway! So I called 911, cops came and pushed me to the side of the road (thank you guys!!!) and tow truck came and towed it to Pep Boys - the only place open on Saturday.

    They have replaced the 12volt battery, but that did not,fix the issue. Their “master tchnician” is going to look at it on Monday morning, but I want to be educated and not just believe everything they tell me (and charge me for…)???

    if this has happened to you, what did it turn out to be?
    Or any ideas….?
    Thanks!!!
     
  2. rjparker

    rjparker Tu Humilde Sirviente

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    A blown inverter will do that. Pep Boys has no chance of diagnosing a hybrid. Most likely they don’t have a scanner capable of reading all hybrid codes. Get it to a dealer and hope it’s the inverter since that diagnosis and repair would be free.

    PS: A good shop would have load tested the 12v battery before replacing it. Did they do that or just shotgun it?
     
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  3. Chillma13

    Chillma13 New Member

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    Thanks RJ!

    No, they did not ask me or mention about testing the battery…I did not realize this until I was reading about car maintenance on this forum yesterday, and had the same thought!
    I console myself with - the car is 11 years old, 100k miles…so we probably would have had to replace it sooner rather than later…

    Thank you for the tip about the inverter! Will read about that. We will get the car to dealer…(I think it will need to be towed… a fairly long tow…ugh.)
     
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  4. bisco

    bisco cookie crumbler

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    if you get it repaired, i would replace it before the head gasket blows
     
  5. Chillma13

    Chillma13 New Member

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    OK - My good ole Prius V was towed to the dealer, and is now sitting in the service lot surrounded by others of its kind…
    They say they are going to take a look at it tomorrow.
    I will post back with the results!
     
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  6. Chillma13

    Chillma13 New Member

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    Update:

    On the phone, Toyota dealer service center said it was the ECM or ECU or something...the part that controls the computer in the car, is what she said ... she said that's what the codes indicated.
    So they are going to order/replace that part (which luckily, is still under warranty. My Prius V is at 94K.) That made me happy!

    I haven't got the "ready to pick up" call yet, so not 100% sure that is the fix...
    but that seems to be what they think it is.
     
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  7. bisco

    bisco cookie crumbler

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    all the best!
     
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  8. rjparker

    rjparker Tu Humilde Sirviente

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    The only thing still under warranty on a 2013 would be the inverter (generic) / the Intelligent Power Module (IPM) inside the inverter. It does fail suddenly.

    IMG_6523.jpeg
     
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  9. vvillovv

    vvillovv Senior Member

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    My first thought was helene when reading the first post. I'll assume your location more to the noirth didn't get anything like what Asheville and surround locations got. Anyways, keepin fingers crossed the service dept has your issue sussed and your V is in good hands.
     
  10. Chillma13

    Chillma13 New Member

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    Ok, car picked up this weekend, driving well, and here is the report!

    Total repair on invoice: $0.00! That made our day! :)

    UPDATED POWER MANAGEMENT AND MG ECUS w/ NEW SOFTWARE, REPLACED THE IPM ( intelligent power module).

    Listed N/C (no charge):
    TRANSISTOR KIT, powe
    Grease x 23
    GASKET
    PLUG KIT, INVERTER D
    SEAL PACKING

    thankful for the tip to go straight to the dealer! Feel like Pep Boys would have looked at it, been unable to fix, and charged us by the hour for diagnosing.,.

    thanks all!(y) Mystery solved!
     
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  11. Chillma13

    Chillma13 New Member

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    yes luckily we just got some rain and wind…nothing like what Helene did to the Asheville area! Friends are playing in a benefit concert for western NC next week…definitely going to that, and will donate…
     
  12. Chillma13

    Chillma13 New Member

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    And thanks, I just read the letter posted above - that’s a good warranty extension for the IPM! (15 years)

    I wonder if a lot of 2012-2014 Prius v owners have had this issue… Mine failed so suddenly and it was totally baffling.
     
  13. rjparker

    rjparker Tu Humilde Sirviente

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    Quite common on all gen3s. Mine went years ago. Be sure Toyota Corp has your address so that you are notified as most of us were.
     
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  14. Chillma13

    Chillma13 New Member

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    Thanks - will do, RJ.

    So after this repair I was hoping for my Prius V to make it to 150,000 miles...
    but I see in your signature that yours has made it to 310,000 miles?! Kudos!
    Apparently my goals were too low :-D
     
  15. Mendel Leisk

    Mendel Leisk EGR Fanatic

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    What's the miles on it now?

    Supplementing that hope with periodic EGR cleaning may stave off the head gasket failure (mentioned in post #4). If DIY is not happening, there are a few independents that'll do this, for around $600~800 USD, sadly they're spread pretty thin though.

    Dealership is not a good place to get this done. They will not volunteer this service, likely will tell you to wait for shaking on cold-start and/or P0401 code (EGR clogging). Problem is, those are usually harbingers of head gasket failure, a little too late. If you press them to clean it, the only thing they'll do is replace parts, about a grand USD worth, and charge maybe another grand for labour.

    More info in first two links in my signature (on a phone turn it landscape to see signatures).
     
    #15 Mendel Leisk, Oct 29, 2024
    Last edited: Oct 29, 2024
  16. Brian1954

    Brian1954 Senior Member

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    #16 Brian1954, Oct 29, 2024
    Last edited: Oct 29, 2024
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  17. rjparker

    rjparker Tu Humilde Sirviente

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    My advice is change the oil every 5k miles or less, never more. Hopefully the excessive oil burning problem has not started and you need to keep it that way on a 2013 with low tension rings.

    Second change the engine coolant now if has not been done yet. Use only Toyota SLL 50/50 coolant and repeat every 50k miles.

    Third get a complete Techstream driven brake flush. This could be done at a dealer if necessary. Brake booster fails cost more than a new hybrid battery.

    Find an independent hybrid shop and use them. Dealers are fine when Toyota Corp is paying but from now on issues you may have won’t be covered.

    Egr cleaning can cost $800-$1000 at a dealer because they just put in new parts. Still can be $600 at a small shop but only use an experienced hybrid shop. I have replaced parts once and cleaned once in 300k miles.

    There is an updated egr valve that I would verify instead of cleaning an older revision. The egr cooler, pipes and intake can be cleaned but the job is complicated.
     
    #17 rjparker, Oct 29, 2024
    Last edited: Oct 29, 2024
  18. Mendel Leisk

    Mendel Leisk EGR Fanatic

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    Not trying to be antagnonistic: what does the updated EGR valve have that makes it worthwhile to swap? In particular for an older one that's exhibiting no problems. Also, did they started putting the revised valve in at the factory, at some point?
     
  19. rjparker

    rjparker Tu Humilde Sirviente

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    You are right, a 2013 is very likely to have the revised egr valve but not necessarily the latest ecu software which is equally important. Given the tsb has to do with P0401 and a cold start rattle it is likely the revised part improves egr sealing reliability at startup and low speeds.

    from the tsb:

    “Due to excess carbon build up at the valve assembly, the valve will stick causing the engine RPM to fluctuate. Follow the procedures in this bulletin to address this condition.”

    Which was to replace with updated valve, modify harness bundling and update the ecu.

    The tsb I have was written for 2010-12 hatchbacks and v’s. Nevertheless we know the valve internal ramp fails and we also know aftermarket egr valves often stick open even when new. So if the valve does not have the 25620-37120 part number visible on the housing I would replace.

    Newer EGR Valve
    Egr valve updated Kit w gaskets 04004-58137 IMG_6549.jpeg

    Includes 25620-37120 Updated egr valve IMG_6550.jpeg

    The kit is significantly less money than the valve alone.

    No housing number means it is the aftermarket part

    Prius v Calibration ids as of Sep 2016:
    Latest in blue
    IMG_6555.jpeg
    Note 12-13 v’s are the same calibration id
     
  20. Mendel Leisk

    Mendel Leisk EGR Fanatic

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    Maybe check condition of existing valve "ski ramp" before committing to purchase replacement?

    I opened ours up (2nd time around), and it looked pristine. This is a 2010 model year Prius, with the original EGR valve, part no ending in "10".

    I keep thinking, besides this valve revision, they also came out with a revised intake manifold. Based on some fuzzy cut-away pics a few here (including myself) speculated they revised the EGR passages, from one large gallery going directly into 4 small diameter passages, to: the large gallery splitting into two intermediate passasges, and then each of those having 2 small diameter passages (4 small passages in total, one per cylinder, as before).

    Both of these (head gasket and EGR valve revisions) are "maybe" bandage solutions, with limited if any benefit?