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Odd experience trying to buy hybrid battery at Toyota

Discussion in 'Gen 2 Prius Main Forum' started by StephenJ, Aug 12, 2024.

  1. StephenJ

    StephenJ Member

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    Okay, so in the threads I found and online I saw where most places seems to be listing the hybrid battery G9510-47033 for around $2999 which you get $1350 of that back with core return and it nets out around $1650. The issue is its hard to find places to ship it and the one place I found the shipping was like $500.

    So I called the local dealers and they said the price for that part number is around $2475 with NO CORE return. Which brings me to some questions....

    Has anyone else experienced lately that Toyota didn't want the core returned? Does anyone have a current suggestion of somewhere else to call to get one more like $1650 and have it delivered? Or does anyone else have input regarding the core situation? Are they no longer getting the cores or is this just something odd at just my local dealers?

    Thanks!
     
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  2. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    All I can think is that somehow they already have a useful core to return, which gives them the flexibility to offer you a simple sale.

    On the other hand, you could have been talking to somebody without a clue.
     
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  3. Tombukt2

    Tombukt2 Senior Member

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    You don't want to have it shipped that's going to cost a fortune as you just heard You want to go pick it up at a Toyota dealer where it's shipped to it'll be cheaper for you to do that than it will be to ship it unless you're talking some ungodly amount of driving distance or what have you which is possible I didn't look to see where you are generally you want to use the Toyota Network to get it as close to you as possible and pick it up at the dealer or else you're going to waste all your core money and savings in shipping and that's just fine as long as you realize that and you're down with the program some people can make the time some can't when you can't then you pay the premium
     
  4. bisco

    bisco cookie crumbler

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    i haven't read that anyone has gotten free or low cost shipping.
    in fact, most dealers won't ship.
    i have been reading lately that more and more dealers will only sell to mechanics. unfortunately, all you can do is call around to all the dealers you're willing to drive to.
    one member recently bought one hundreds of miles away,because his wife was going to be in the area to pick it up and bring it home. i forget how he was going to return the core.
     
  5. Tombukt2

    Tombukt2 Senior Member

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    Or a car business owner dealer of some sort which is pretty easy to have handled
     
  6. StephenJ

    StephenJ Member

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    True, maybe they have one laying around and want to get the core money themselves.
     
  7. StephenJ

    StephenJ Member

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    I'm in Birmingham, AL and called all the dealers here. The bad thing is having to deal with two trips to return the core. I could go to Atlanta to get one but a second trip is just too far for that.
     
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  8. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    Why not take the core with you on the first trip?

    Surely arranging another car to make that trip is easier than doing a whole second trip.

    The dealers don't ship the batteries because few carriers will accept large, heavy packages that are technically dangerous goods. Toyota already has a freight service contracted to get parts from the ports to the dealer parts departments, so that's the free ride.

    Anything you do after that is going to cost money, and my (admittedly limited) experience with LTL freight says the hard minimum would be around $300.
     
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  9. Tombukt2

    Tombukt2 Senior Member

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    I've never made two trips I keep a core here ready for a return just in case this happens and usually that core that I have to return is seven or eight old batteries that I've taken all the crappy modules out that leak and look like h a l e. And I put them and rack them up in an old junkie case it's laying out in the rain and stick a front end on it you know the part with the solenoid and all of that nonsense the computer that's probably been sitting outside that I know is bad and I assemble that in 20 minutes right quick on my way over to the dealer to pick up my new battery that's sitting on the loading dock and one of those funny boxes so there's always that I realize a lot of you guys have one car one part one whatever so there's always that sometimes it'll be a battery rebuilder guy in your area sometimes you can get with him and for 50-60 bucks whatever he can help you out with a dud with a bunch of junk parts that he's not using and never going to use and he can just hand them to you in a box and you can take them home and put them all together and make some facsimile of a battery they don't take this stuff apart at Toyota You hand them a you put a case in that box that weighs about 84 lb and you see how many of those suits are going to come pick it up look at it or fool with it they might kick the box and hurt their foot and that's the end of that That's your core and that's going on they say your core is approved That's just terminology nobody's approving squat everybody's too busy on the phone calling their girlfriends and their moms and not doing work It's a car dealership for goodness sakes they're not qualifying squat. At least they're not at the dealerships where I'm going to in North Carolina they're not doing anything matter of fact they know I know I know the people in the parts department the service writers all that nonsense they see me coming there's not much happening hey Tom your battery's here. Yeah I know hold on let me pull up next to the dock and I'm going to throw this one in the trunk and drop this one in the box so you guys don't have to bend over okay yeah yeah just leave it out there and go.
     
  10. StephenJ

    StephenJ Member

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    Well I was hoping to not have the take the car down, it's still driving, I just reset the code. But I decided last night since I can't get one local, I'll probably just take the car down to bring the battery with me.
     
  11. bisco

    bisco cookie crumbler

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    The only problem with taking the core first is that many people don’t realize all the things that need to be swapped from the old to the new, so be careful and do a lot of research first
     
  12. StephenJ

    StephenJ Member

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    Well I have some bad news, after calling the dealer who had it listed for $1640 online I found out that that price is outdated. Toyota just changed it like a week ago. Now the battery is $3000....he told me if they take a core it makes it 4350 then you get the 1350 back, but two other dealers who also said $3k, said with the new pricing they aren't taking cores anymore.

    Soooo, with that news I'm going to turn my attention back to recharging the pack.
     
    #12 StephenJ, Aug 14, 2024
    Last edited: Aug 14, 2024
  13. bisco

    bisco cookie crumbler

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    very interesting. hard to believe toyota would raise the price that much, but anything is possible i guess.
     
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  14. StephenJ

    StephenJ Member

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    I agree, seems like Toyota just isn't wanting cores anymore.
     
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  15. bisco

    bisco cookie crumbler

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    that's a poor commitment to recycling if true
     
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  16. StephenJ

    StephenJ Member

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    I agree, I'd imagine the core charge and reasonable cost to replace the battery has kept these cars around too long and they want to force people into a newer model Prius. It's the way of the entire car industry, they discovered building a car people continue using after 10-15 years makes it harder to sell new cars.
     
  17. StephenJ

    StephenJ Member

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    Do you happen to know if there is any visual difference at all in 3rd Gen cells vs 2nd Gen cells? I may look into buying a 3rd Gen battery, I think they are still taking cores on it, swapping all the cells, then sending it back as a core. But I'd want to know for certain that it'll work.
     
  18. Leadfoot J. McCoalroller

    Leadfoot J. McCoalroller Senior Member

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    Toyota isn't exactly a monolith here.

    The mothership can operate a good exchange operation with reasonable prices and 1:1 recycling all they want, but if the two or 3 people who own all the Toyota dealerships in Alabama don't like that they can order their parts departments to jack up the prices and use difficult policy to push you towards buying new.

    The actual modules are the same between 2nd, 3rd and 4th generation cars. Same ones used in some other Toyota hybrid cars (Camry, Highlander etc) as well, though those usually had a different quantity than the Prius.
     
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  19. StephenJ

    StephenJ Member

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    I wasn't only checking with local dealers. I checked over the phone with websites that had it listed for $1640 and got put on hold for 30 minutes and he came back and told me they were sorry but couldn't honor the price because they were now $3k. And he told me it looked like it would be 4350 and I get $1350 back with a core. The two dealers in my area said I can buy it for $3k with no core. Either way, the end result was 3k.
     
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  20. bisco

    bisco cookie crumbler

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    there have been several more reports here of $3,000. in the last few days, and it seems to be the new official parts price.