Safety Recall Rear Doors

Idly curious - what is the setup such that port-residing cars can be "fixed"? Do ports contain auto shops that car companies contract with and utiltize to do this sort of thing?

(I'm in the "at-port, waiting" demographic :-/ , reserved in April, hoping my '99 Camry with clunky suspension keeps on chugging for the duration)

 

Fair question! I am not sure if they contract that out, or if that's just like "something Toyota, who is huge, can do". I assume <something> has to be done to the cars when they arrive, unpacking, etc, but taking it the 'next step' and doing actual 'work' on the cars does seem crazy pants.

I assume it's also 'cheaper' for Toyota to do that, 'somehow', than it is to pay the dealership the normal rate, whatever it is, for warranty recalls like that. Labor * hours sort of thing...

 

Some accessories, like mud flaps and door guards, are already being added at the port along with the usual items for 'unpacking' and prepping for the next leg of the journey. So the means for most work is already there.

Agree that it is likely cheaper whoever the actual employees work for at the port than paying the dealer for it. Plus it saves on shipping the parts.

 

I got the rear door switch recall notice for '24 Prime SE via paper mail months ago and it appears in my app.
I don't relish the idea of driving 90 minutes to the dealer (Santa Fe) if I am treated as badly as I was to pick up the second key fob, however.

 

Do you mean you can schedule it? Or just that the recall is open/active?

 

Toyota has pretty massive facilities at several ports. They've got their own service bays, paint facilities, inspection zones, the works.

Here's a google maps link to the Toyota facility at the Port of Long Beach(Los Angeles):
Google Maps

 

Nice! You don't really 'big' they are until you see that. Interesting. Logical way to do it too.

 

Thinking about it, in Zebruegge they are standing mostly outdoor for many month. How will it be with seag

Nice - I guess mine is somewhere here then:

Carcenter Zeebrugge N.V. - Automotive logistics and services
https://maps.app.goo.gl/cGXYs9Tt7iUjWuxe6

I wonder though how much seagull droppings they collect over 3 month... and what about the salty sea air?

 

Good news everyone! Got my 2024 Limited today! Door latch recall fix is done, completed the sale, got the keys, drove for ~50 miles and absolutely love it so far!

Hope the rest of you in the Waiting Room get that phone call soon. See ya on the road!

 

Glad to hear it. The wait must have been excruciating.

 

Great personal update! This is Baltimore area:

there is now a delivery window (ETA) for your 2024 Toyota Prius LE of August 9- 12th​

 

Hi….has anyone noticed new rattles or vibrations since the fix? Thx.

 

Nice! Congrats! another dock one moving, so that's good. Come on dealer waiting! My wife is going to kill me waiting

 

Holy balls! That's a HUGE lot they have there! Hope my 2024 XLE left there and is on a truck heading east!

 

Cool! Hope mine is coming soon. Due to dealer from Aug 14th - Sept 2nd!

 

So I think we finished off week two of people getting fixed cars from the dock. There’s a few active threads out there; Facebook, here, and Reddit, and I have yet to see a “car at the dealership” get fixed yet

maybe this week? Please?

 

We're almost there. The dealer letter and remedy instructions just went up on Toyota TIS this morning. Part number is 04004-16147. You'll need to wait until you see the recall notice in your app change to 'remedy available' before a dealership can order the parts for you(I just tried and failed). The letters to us are supposed be mailed out sometime in September, but your status in the app will be updated long before those letters arrive in the mail.

Toyota is reimbursing dealers 1.4hrs for the job, so expect at least a 2hr wait if you decide to wait at the dealership(just because your appointment is scheduled at a certain time doesn't mean the tech will be able to start working on it at exactly that time). You might very well get out of there in less than 2hrs, but giving yourself the extra time means you won't be stressing out if you overscheduled your day.

Dealer letter and technical instructions attached.

 

april, may, june, july, august, september? wow!

 

3rd quarter, just like they said shortly after the recall...

 

Meh. I'm not thrilled about 5 months(mid-April to mid-Sept), but I think it's still within the acceptable range considering the situation.

1. A couple/few weeks to figure out exactly how/why the old part was failing and come with ideas for permanent fixes.
2. About a month to design prototypes, have them built, and then thoroughly test them to make sure they will hold up for the life of the car.
3. About a month to manufacture the thousands needed to reliably restart production and fix the cars sold in Japan.
4. Another part of a month to manufacture thousands more to send to Europe because those cars don't have a setting to auto lock the doors when the car is put in gear,
5. A final month to manufacture the tens of thousands more to fix the North American cars.

Would I have rather had a 3 or 4 month wait? Sure. But 5 months isn't horrible for something that doesn't actually affect the day to day use of the car.