Safety Recall Rear Doors

Yep, pretty much in the exact same situation. Deposit down, recall notice ~5 days later, car was at the port another 5 or so days after that, around the last week of April, if I'm remembering the sequence correctly.

 

Ugh. Well, let us know; I'm curious to know if yours was 'fixed', or if they just... forgot to tell you, and it's still broken. If it's 'fixed', that means the parts *do* exist, and someone (dock, Toyota, dealer, etc...) are doing repairs! Good luck! You're my only hope!

 

I strongly suspect this means the parts have arrived at the US ports. That should mean we are very close to getting parts for our cars.

I'm betting the priority list looked something like this:

1. Restart production (mid-June)
2. Japan customer cars (mid-June)
3. Europe ports (early July?)
4. Europe customer cars (mid-July)
5. US/Canada ports (late July - current stage)
6. US/Canada customer cars

I'm going to hope that means the fix will be available to order sometime this week or next.

 

it ends with “and I’ll get my car soon” so I’ll agree with you . But no, that logic does make sense. Only thing might be missing is “cars sitting at dealers sold”, which I personally hope is like 5.5 on that list

 

I'd say it'd be 6.0, and the already delivered cars will be 6.1. The dealers are going to want to move those cars trapped on their lots, so they'll probably order the parts the moment they're available and get those cars into the service bays first. Then they'll start scheduling the already delivered cars. But I think technically the dealership cars and the customer cars will have parts available at the same time.

(At least a couple times a day, I'm checking the same source the dealerships use. I'm pretty sure I'll see the recall instructions the same time the dealers do. There's nothing up yet, but we're hearing reports the ports are starting to move cars. So I think Toyota is lumping the dealers in with the general recall.)

 

My car was held at the port (Zeebrugge?) and so far I did not get any update. As for the dealer held cars, many people have now appointments to pick them up or got them already.

 

That all makes sense, yeah. I mean, they want my money. Show me the money! Moving cars is clearly goal one, and the dealer themselves obviously have a desire to get that sucker moved too.

Is the source you're checking public? Or is it some back door source ? Just curious, haha, not accusatory

And yeah, Toyota moving cars from ports makes sense too, if a part is inbound. IE, they know the parts will arrive/info will be released on July 30th, so moving cars <now> makes sense, to get them all aligned. Logistics, man, is a bitch....

 

techinfo.toyota.com

It's Toyota USA's official repair site. It's what the dealership service departments use. It's a pay site. I pay for the basic access that gives me access to all the repair manuals, service bulletins, etc., etc. There's another level you can pay for to get access to the diagnostic software.

For dealerships to be able to install the fix, they're going to have to access instructions for it. So that's what I'm waiting for to pop up.

 

nice! That makes sense.

 

Hey, at least we aren't driving V35A-FTS Tundras. lol

I feel real sorry for the person who booked airline tickets on their computer with a 13th or 14th gen Intel processor, then got in their Tundra to drive to the airport to get on a Boeing 737 MAX.


For those not in the know:
- Intel finally admitted last week that all their 13th & 14th gen processors have a coding flaw that eventually leads to processor instability and failure. They claim they will have a fix ready by mid-August, but that might only fix some of the millions of processors affected. Many, many others will have suffered permanent damage by this point.
- Toyota just announced that the engine recall for 100k Tundra and Lexus LX 600 vehicles is going to end up being a full engine replacement. It's also likely that the current 100k will eventually be expanded to include some 2024 vehicles.
- I think we all know about Boeing's recent problems; especially with the 737 MAX family.

 

HAH! Wow. That's horrible.

 

Hey got some more news! Dealership called yesterday and told me they're finishing the pre-sale inspection/dealership installs and that they'd be ready to sell me the car & give me the keys in the next few days! I asked if the Recall fix on the door latches was done, and they confirmed it was done at the port or some other location prior to being shipped to the local dealership.

Don't have a pick-up date scheduled yet, but I'm expecting to get the car next week. Hope you hear from your dealership soon!

 

Thanks for following up! So nice to know some parts are here, and it's being done. Are you in California, per your Location in the profile?

 

Yep, northern California, port for us is in Benicia.

 

Cool. rip out your parts, ship them to Ohio. I'll pay shipping!

 

My XSE Premium was delivered today too from an Ohio dealer, so seems those fixes being doing wholesale. That dealer, Thayer, has another blue XSE Premium arriving around September from the last I read. Now they've changed their dealer site link to say, call for when it's available, whereas before they had the expected ETA date. My Prime was listed as having a mid August ETA at first but it came in last weekend. I didn't ask about the rear door but assume it's fixed otherwise, they couldn't sell it.

 

I think my car was a # 1 or # 2 on the priority list as the dealer ad didn't appear until after the very recent news of the fix/start-sale-again came out. But I guess it's possible it was a #5 which is fine with me too.

 

Stop it, you’re giving me hope

 

Haha, I was too excited for my car's arrival today, when I wrote this. I can only be a 1 or 5 on that priority list:

1. Restart production (mid-June)
5. US/Canada ports (late July - current stage)

All the others, 2,3,4,6 are non-USA or existing customers, which I cannot be because I'm in Michigan and only today became an owner.

 

People are seeing cars get fixed at the dock now, fairly common, and arrive at the dealership. A few examples popping up, which given the complexity of tracking random people online, bodes well.

I don’t think I’ve seen someone with a car AT THE DEALERSHIP be fixed yet, though. They seem to be at the “intercepting” cars part, maybe?

https://www.reddit.com/r/prius/s/s64k4StmRG