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shop.priuschat

Discussion in 'PriusChat Shop Forum' started by Aaron Brunton, Sep 6, 2022.

  1. Aaron Brunton

    Aaron Brunton New Member

    Joined:
    Aug 22, 2022
    1
    1
    0
    Location:
    Elk Grove ca
    Vehicle:
    2014 Prius
    Model:
    One
    All,

    I'm at a loss. I ordered a radio glare shield from the priuschat shop and my order was in limbo for weeks. I've reached out via email without any luck. Payment had showed pending for weeks so I had assume there was a problem with my credit card...so I re-purchased the item. My payment went through because I saw it debited from my bank account. Low and behold my item still hasn't shipped weeks after ordering a second glare shield. I messaged Danny on the forum and no response. Any suggestions as what to do next. I've never had an issue like this before.

    Thanks,
    Aaron (new member...long time Prius owner)
     
    #1 Aaron Brunton, Sep 6, 2022
    bisco likes this.
  2. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,129
    50,045
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    this has been an ongoing problem, i think your only option is to call the cc company.
     
    #2 bisco, Sep 6, 2022
  3. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,557
    10,324
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
    #3 fuzzy1, Sep 6, 2022
  4. ASRDogman

    ASRDogman Senior Member

    Joined:
    May 29, 2018
    6,419
    3,409
    0
    Location:
    Florida
    Vehicle:
    2010 Prius
    Model:
    Two
    Why doesn't everyone what so long to call the credit card company?
    If a company says it will be shipped in 1 or 2 days, and it's not, I'm contacting them.
    If they say it will be delivered in X amount of days, and they don't send a tracking number,
    I'm contacting them. If they start giving me the run around, I just tell them they have 24 hours
    to ship it or I want my money back and I'll get it from someone else.

    Sometimes being nice works, but when it doesn't, time to get aggressive.
     
    #4 ASRDogman, Sep 6, 2022
  5. Grit

    Grit Senior Member

    Joined:
    Aug 22, 2017
    6,173
    4,077
    1
    Location:
    Wilkes Land
    Vehicle:
    2012 Prius
    Model:
    Four
    Another option is the call the BBB and get the investigation started so others who were affected that documented on here can chime in to take it down
     
    #5 Grit, Sep 6, 2022
  6. fuzzy1

    fuzzy1 Senior Member

    Joined:
    Feb 26, 2009
    17,557
    10,324
    90
    Location:
    Western Washington
    Vehicle:
    Other Hybrid
    Model:
    N/A
    Does anybody, anywhere, use BBB to screen online-only businesses?

    Ratings and reviews and searches appear to be tied to geographic locations, making it difficult to find any BBB listings for entities without such locations.
     
    #6 fuzzy1, Sep 7, 2022
  7. ASRDogman

    ASRDogman Senior Member

    Joined:
    May 29, 2018
    6,419
    3,409
    0
    Location:
    Florida
    Vehicle:
    2010 Prius
    Model:
    Two
    Still waiting on an answer about calling the credit card company... :whistle::whistle::whistle:
     
    #7 ASRDogman, Sep 7, 2022
  8. bisco

    bisco cookie crumbler

    Joined:
    May 11, 2005
    110,129
    50,045
    0
    Location:
    boston
    Vehicle:
    2012 Prius Plug-in
    Model:
    Plug-in Base
    Or anything
     
    #8 bisco, Sep 7, 2022
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