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Mystery 120 V outlet

Discussion in 'Prime Audio, Electronics, and Infotainment' started by Downrange, Apr 2, 2022.

  1. ChapmanF

    ChapmanF Senior Member

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    Looks to me like the pic shows a browser window with multiple tabs.

    The tab on the right (the active one) is the Build Your ... page from the Canadian Toyota site, showing what we see on the screen, the specs for the car, including the 120 volt outlet.

    The tab in the middle (not active) would be showing page 631 of the Japanese PDF manual, revealing that the OP looked at the link to that manual that Elektroingenieur gave earlier in the thread.

    The inactive tab at the left would be our own very favorite Prius forum.
     
  2. bisco

    bisco cookie crumbler

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    maybe it's toyota nomenclature. i mean, look at what they do with hvac
     
  3. vvillovv

    vvillovv Senior Member

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    good catch @chapman
    Looking again I still didn't see the active tab on the right at first glance.
    I saw both the active tab and what manual.toyota.jp/ * looks like (duh) after a bit of investigating.
     
  4. Downrange

    Downrange Active Member

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    I just took a photo of the screen. Here's the URL
    It's Toyota.ca:

    2022 Prius Prime Specifications - Toyota Canada

    Scroll down to "Convenience"
     
  5. vvillovv

    vvillovv Senior Member

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    I've been looking at the pics mostly of the PDF manual in the photo a few posts above. It's about time I leaned how to navigate though some of the jp web sites and get at least a little more familiar with the language. Thanks for posting the original question.;)
     
  6. Downrange

    Downrange Active Member

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    Well, just talked with both Toyota.ca and my local car salesperson - consensus is it's referring to the multi-voltage charging port, which of course, is not a "120 V Outlet." I asked them to document this and please let me know what else comes of this (Correct the website and window stickers, for instance.). Will post back if I learn more.
     
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  7. bisco

    bisco cookie crumbler

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    how odd. is there a 120v outlet on japanese cars? 100 volts, iirc
     
  8. Salamander_King

    Salamander_King Senior Member

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    Yep, 100v. There are two outlets inside, and with an adaptor, the charge port can switch to an AC 100v/1500W max outlet.

    upload_2022-4-4_21-29-46.png
     
    #28 Salamander_King, Apr 4, 2022
    Last edited: Apr 4, 2022
  9. fuzzy1

    fuzzy1 Senior Member

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    That might even be glaring enough that, if it happened in the some U.S. states and is not quickly corrected when given notice, to be actionable. As in, if a certain buyer needs it and depends on that spec when making the purchase, and Toyota can't make good on it, then the customer might have the legal right to return the product for a full refund, on the grounds that the product was not suitable for its intended (and advertised) purpose.
     
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  10. Downrange

    Downrange Active Member

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    Official reply from Toyota Canada. This is called "passing the buck!" I had asked for follow up and resolution to my call into their tech support person. I had included a link to this thread, with full documentation of the error on both the window sticker and on their website (Toyota.ca). Of course the "service department at my Toyota dealership" certainly cannot, and has not, been able to explain this either.

    Dear (redacted):

    Thank you for your recent correspondence.

    Please be assured that it is our goal to assist our customers whenever possible; however, our Customer Assistance Centre is not equipped to provide the technical information that you require. We suggest that you discuss your inquiry with the Service Department at a Toyota dealership. They would be in the best position to advise you in this regard.

    Additionally, in terms of information that sometimes appears on the internet concerning Toyota vehicles, we would like to explain and as you can appreciate, we are not in a position to comment on information that has not been developed or confirmed by Toyota Canada or its dealerships for applicability or accuracy.

    We truly apologize for any inconvenience this may cause and we thank you again for taking the time to contact us.

    Sincerely,

    (redacted)
    Customer Assistance Centre
    Toyota Canada Inc.
     
  11. Salamander_King

    Salamander_King Senior Member

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    So, did they admit that the official Toyota.ca website and window sticker has misinformation? From the letter, it is not clear.
     
  12. Downrange

    Downrange Active Member

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    No. IMO, they passed the baton to local dealer.
     
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  13. ChapmanF

    ChapmanF Senior Member

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    Maybe they would spend a little more time on an inquiry from a consumer advocate or trade journalist.
     
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  14. yaun

    yaun Member

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    'information that sometimes appears on the internet' that's really funny. Sounds like the person reading your inquiry spent a total of 1 seconds trying to understand what you were saying before picking the 'proper' response template to go out. Is there a way to escalate the inquiry? Maybe threatening to start an arbitration process under Canada's CAMVAP may receive a little more attention to detail.
     
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  15. alinica2001

    alinica2001 Member

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    Do you think this external adaptor will work on any other PP ? Or there are some hardware/software changes needed for it to work? It will be convenient to get an 120V external plug for rare occasions when an invertor is too complicated to install ...
     
  16. fuzzy1

    fuzzy1 Senior Member

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    I can't answer your actual question. But note that the Japanese item will put out only the Japanese domestic standard of 100V, not the 115-120V used elsewhere (... not counting the many places that use 230-240V).
     
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  17. Salamander_King

    Salamander_King Senior Member

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    My understanding is that the connector works only on Japanese models equipped with specific hardware and software builtin for the functionality. It was one of the emergency solutions for the time of natural disasters that often hit Japan. And I vaguely remember reading that this was an option available in certain models of Prius PHV not on all the trims. The adaptor was sold separately but specifically calls for that functionality working in the trim.

    Yeah, it would be nice if it's that easy. But for now, as far as I know, Kia EV6 or Ioniq 5 (and IIRC Ford Lightning when becomes avilable) are the best options available for traction battery providing the power source for other electronics.
     
  18. alinica2001

    alinica2001 Member

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  19. Salamander_King

    Salamander_King Senior Member

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    Looks like you found the answer. Here is the specific web page about the functionality I found on the Toyota site, but it is written in Japanese. Basically, as you said, the car has to be equipped with a DC-AC inverter directly connected to the traction battery. According to the page, the AC100V・1500W outlet functionality is avilable for many Toyota hybrid models (over 20 models) not only for Prius PHV. But with Prius PHV (aka Prime) and Rav4PHV and C+pod, it has an option of using the traction battery in EV mode (no engine coming on) or on HV mode using the adaptor connected to the J1772 port. Strangely, this function is absent from bZ4X according to the site. In other hybrid vehicles, this AC100V・1500W outlet functionality is available only in HV mode from the outlet inside of the car. Prius PHV and Mirai also have an optional V2H DC6000~9000W power supply to an entire house.
    トヨタ トヨタの給電 | トヨタ自動車WEBサイト
     
  20. Hidyho

    Hidyho Senior Member

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    toyota-prius-usb-data-port.jpg
    Why is this a mystery?