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Hot air coming out all the time when gas engine is on

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by thorn, Mar 22, 2020.

  1. thorn

    thorn Member

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    I just drove my 2017 Prime mostly on the highway and the heat was blasting out even with the fan turned off. Only when I went to electric did it cool down. I don't have access to the service manuals and it's still under warranty but I don't want to drop it off at the dealer do to the COVID-19 and they may close down soon. I guess it could be a sticky heater control valve, a control signal that's always on or faulty thermostat. I did find a general schematic on the heating system and there is a heater radiator unit that brings heat from the engine. I looked around under the hood and see some hoses coming and going through the fire wall.

    Has anyone else experienced this before?

    Thanks!

    How does the heat pump work in a Toyota Prius Prime plug-in hybrid?
     
  2. bisco

    bisco cookie crumbler

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    you don't say what your hvac settings are
     
  3. thorn

    thorn Member

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    Started out with the fan was on, auto off, no AC. I turned the fan off and heat still comes out when moving along until I went to electric.
     
  4. bisco

    bisco cookie crumbler

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    temp set to...
     
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  5. dig4dirt

    dig4dirt MoonGlow

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    recirc or fresh air?

    Over the winter I use recirc to keep the cold air out,
    but I have noticed with fresh air now, the heat from engine is coming in now.

    Diff model i know, but outside temps are changing?
     
  6. FuelMiser

    FuelMiser Senior Member

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    That's normal! The car will let fresh air pass through the HVAC vents using the last temperature set when you turned off the system. It will warm the outside air based on the temp setting with you turned it off. If you want to turn off the HVAC, first lower the temp all the way down and then you will get fresh air without any added heat. You can also manually select the vent settings with the system off.
     
  7. thorn

    thorn Member

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    I lowered temp to LO and it was still coming out very hot. I tried higher fan setting and then no fan and then it was really hot as the air still flows through as you are moving but not as much. It was 51F and sunny so no heat was really needed. Recirc was open. Once I went to all electric the air coming out cooled down fast. If I get a chance I'll try it again. Not much reason to drive anywhere now.
     
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  8. bisco

    bisco cookie crumbler

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    hmm, does sound a little odd. i do notice the air through the engine compartment can be warmer than outside temp, but how warm is warm?
     
  9. thorn

    thorn Member

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    It was hot enough that I could not keep my hand on the vent and I started smell some strong plastic smell, that's when I turned on the fan so at least it could dissipate the heat from the core which helped. I had to open the window since it was getting too hot in the car! I was heading home and once I was in range to switch to elec I did. The air coming out cooled off in a few mins. I would guess no coolant was flowing through the core from the engine since it was off.
     
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  10. bisco

    bisco cookie crumbler

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    might be worth a 12v reboot
     
  11. WilDavis

    WilDavis Senior Member

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    Lots of hot-air? Sounds like it's suffering from the "Washington Syndrome".


    Posted via the PriusChat mobile app.
     
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  12. thorn

    thorn Member

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    Do you pull the + connector on the 12v battery and wait a few mins.? It's not hard on the computer?
     
  13. bisco

    bisco cookie crumbler

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    negative. won't hurt anything, but you can lose radio presets, window function, trip meters, etc.
     
  14. fotomoto

    fotomoto Senior Member

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    I had the same thing happen on a previous C-Max except it only occurred on the passenger side vents. :confused:

    Next time it happens (don't turn off), take it straight to a dealer so they can verify for easier warranty process. I had no codes or trouble lights.
     
  15. thorn

    thorn Member

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    What caused it?
     
  16. fotomoto

    fotomoto Senior Member

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    HVAC controller part of some sort. I assume it was part of the hardware to allow dual (passenger) control. Having the service manager see it happened really helped speed up the repair process.

    GOOD LUCK!
     
  17. thorn

    thorn Member

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  18. thorn

    thorn Member

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    I dropped it off at the dealer and he said they found a stuck/bad solenoid for the right hand side and ordered the part. He thinks that might be it but they will see. The high side pressure is low, 98 vs 150 but it could be because of the right side problem.
     
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  19. priusway

    priusway Junior Member

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    Hi Thorn, my 2017 Prime has the same heater always on problem. Unfortunately, my Prime is out of warranty so I'm on my own. The dealer asked for $6000 to fix it. They said they need to replace the whole heater box. What was the fix that resolved your Primes problem? Thx!
     
  20. ChapmanF

    ChapmanF Senior Member

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    Looking at this picture, pay attention to the little servos (callouts 87050C, D, and E, and 87130K). Those are what move the doors around inside that box. Different doors do different things: select where the air comes in from (fresh or recirculated), select where it goes (feet, face, defrost, ...), and control how hot it gets (by mixing or blending how much air goes through the heater core and how much goes around it). It's that last one that can lead to this kind of symptom, if that door is stuck in one position and the air is always going through the heater core.

    People call that one the air mix servo or the blend door servo. (Some people kind of call all the servos "blend door" servos, but of course that's the wrong name for the other ones.)


    HEATING & AIR CONDITIONING - COOLER UNIT. 2017 Toyota Prius Prime | Toyota Parts Center Online


    [​IMG]

    Unfortunately, that parts list does not name the different servos clearly enough to tell which one is the air mix servo. I've noticed that before, even with earlier models; between engineering and the parts catalog, somebody always mixes up the names of these servos. This list is calling "air inlet door actuator" the one farthest from the air inlet door, and I really doubt that's right. ;)

    The place to see which servo really is which would be in the repair manual or the new car features manual, both described here:

    Toyota Service Information and Where To Find It | PriusChat

    Although the servos aren't very expensive, there's no getting around that a lot of dash disassembly might be needed to get down there. The dash really is made to come apart, more easily than it looks, but there are a lot of steps and it's tedious, and expensive if billed by the hour. Also, the 'smarts' of the servos really are built into the little wire harness, 82210K, so sometimes that's where the problem is.

    Finally, sometimes the case is that the air mix door or its shaft really did break or jam up inside the box. Those parts aren't sold separately, so if that's the issue, Toyota really wouldn't have any fix short of replacing the whole box.