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2017 Prius Prime console started blanking out a week ago

Discussion in 'Prime Care, Maintenance and Troubleshooting' started by electrons, Feb 11, 2020.

  1. electrons

    electrons New Member

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    2017 Prius Prime
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    It does this after I have been driving for a minute or so, it goes blank to a black screen, then comes back like it is rebooting. When it goes blank the radio goes off, too. Then it may go blank again randomly while I am driving. But it always comes back on. Has anyone else else had this happen with their Prime?
     
    #1 electrons, Feb 11, 2020
  2. Jon Bloom

    Jon Bloom Member

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    I haven't had that happen, but it sounds like a loose connector somewhere.
     
    #2 Jon Bloom, Feb 11, 2020
  3. electrons

    electrons New Member

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    When I called the dealer, the person who took the call said this is common and that it is probably needing a "system update". It is still under warranty, so I will find out soon what is going on.....
     
    #3 electrons, Feb 11, 2020
  4. bisco

    bisco cookie crumbler

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    there are lots of threads about this
     
    #4 bisco, Feb 11, 2020
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