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2010-2015 Toyota Prius and Prius PHV Brake Booster Pump CSP ZJB ( Warranty Enhancement ...)

Discussion in 'Gen 3 Prius Care, Maintenance & Troubleshooting' started by andreimontreal, Dec 21, 2019.

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  1. andreimontreal

    andreimontreal Active Member

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    Thanks to a Reddit user, I found this Gen3 fully detailed warranty (bs) enhancement program. That is just a forum but Googling it I found this on Priuschat the official letter from Toyota:

    Toyota North America Warranty Enhancement Letters 2010-2015 Program. So folk, if you gen3 has issues with the brakes - take note of this, go to the deal and see if you can get it fixed for free.

    Until Aug 31, 2021 2011-2015 owners should be covered (if the codes apply) regardless of mileage. After that it's 10 years or 150k miles - whichever comes first.

    Please, report any failure issues to NHTSA in the US or Transport Canada regardless if they fixed your car for free or not.

    Reporting helps with snowballing this into various investigations that could lead to an official recall and it might help other that somehow were denied services because of other codes that Toyota found unreasonable. So take your time to report your car issues.

    This is related to my other threads:

    1) Dashboard Lights ON: Red and Yellow Brake, ABS and Slip + Beeping + Noise in Engine Bay (if you look on page 5 of the doc with letters they mention these lights as a potential indicator)
    2) 5 seconds Buzzing Noise every time I depress brakes

    Ohter links:

    1) Letter fr Toyota @ Brake Booster Pump program / recall (there's a copy of Mendel's letter for a 2010 ... the "program" expired 30 Nov 2019 for 2010s)
    2)     Who has had brake actuator and pump failure - 2010 Prius?

    Feel free to link other threads that are related. Spread this and let other Toyota owners know about this, Prius or not, the issues might be running deeper given how many Toyota models I've seen affected by the same failure while reading online.
     
    #1 andreimontreal, Dec 21, 2019
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  2. Elektroingenieur

    Elektroingenieur Senior Member

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    The ZJB program has been discussed extensively on PriusChat.

    NHTSA is also well aware of the situation. Roger Hogan at Capistrano Toyota (who has been in litigation with Toyota) filed a Part 552 defect petition (DP19-004, PDF) with NHTSA, which has requested documents (PDF) from Toyota but has not, at this writing, granted or denied the petition or ordered any other remedy. The petition attachments are posted on NHTSA’s website; expand the section under “Brake Actuator Valve Wear,” and then click the Associated Documents link.
     
    #2 Elektroingenieur, Dec 21, 2019
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  3. andreimontreal

    andreimontreal Active Member

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    Thanks for the post. Idk what happened: I searched for JZB and literally got no result; searched again now and got plenty. o_O
     
    #3 andreimontreal, Dec 22, 2019
  4. Tim Jones

    Tim Jones Senior Member

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    Have a 2013 v with the same problem but not covered.
     
    #4 Tim Jones, Jan 30, 2020
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  5. andreimontreal

    andreimontreal Active Member

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    Did you scan the codes? Any idea why?
     
    #5 andreimontreal, Feb 10, 2020
  6. Tim Jones

    Tim Jones Senior Member

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    There is no codes. Pump runs every 15 seconds..... No idea why the v isn't covered.
     
    #6 Tim Jones, Feb 10, 2020
  7. bisco

    bisco cookie crumbler

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    No codes, no problem
     
    #7 bisco, Feb 10, 2020
  8. Tim Jones

    Tim Jones Senior Member

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    Ya.. according to Toyota...... to bad pump runs and I get the traction light sometimes...... pump runs even after car shut off until complete kill....loud clunk from Inverter then still cycles a few times.
     
    #8 Tim Jones, Feb 10, 2020
  9. bisco

    bisco cookie crumbler

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    Unsure what the traction light means, other than loss of traction

    Pump running every 15 seconds is probably normal
     
    #9 bisco, Feb 10, 2020
  10. Tim Jones

    Tim Jones Senior Member

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    That is not normal....... not supposed to come on for 40 minutes if not using the brakes.... it runs all of the time the power is on.
    Traction light comes on when not moving........especially if you depress the brakes a couple of time.
     
    #10 Tim Jones, Feb 10, 2020
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  11. bisco

    bisco cookie crumbler

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    Have you checked the Toyota owner site for warranty enhancement?
     
    #11 bisco, Feb 10, 2020
  12. Tim Jones

    Tim Jones Senior Member

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    v not covered...................

    I have the replacement parts and four other vehicles to drive but was hoping that toy would cover the v. But I need to take a trip to Iowa and Nevada so looks like I wrench soon.
     
    #12 Tim Jones, Feb 10, 2020
  13. ChapmanF

    ChapmanF Senior Member

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    Gen 3 has a hill holder feature you can activate by depressing the brakes a couple of time. It beeps and lights the traction light.

    Be a shame to spend a lot of effort fixing a feature.
     
    #13 ChapmanF, Feb 10, 2020
  14. Tim Jones

    Tim Jones Senior Member

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    Thats not it....... go out and sit in your prius and see if the pump runs every 15 seconds or less and runs for at least 10 or more seconds and you don't start the car (ready light on) or can be in (acc) mode and never touch the brake. Runs at least five or more times after complete dashboard off.

    I listen to the radio in my car and sit in it at Starbucks....... it never ran like that the first year I had it.... and the traction light never came on. It is very annoying....
     
    #14 Tim Jones, Feb 10, 2020
    Last edited: Feb 10, 2020
  15. Grit

    Grit Senior Member

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    o_Oo_Oo_Oo_Oo_Oo_O


    o_Oo_Oo_Oo_Oo_Oo_O
     
    #15 Grit, Feb 10, 2020
    Last edited by a moderator: Feb 11, 2020
  16. Tim Jones

    Tim Jones Senior Member

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    You press the brake all the way down and the light comes on. No beep. Light goes off when pedal up.
    Vehicle also has recent front and rear pads and fluid. Problem was before brake work.
    Car never did any of this for 20,000 miles.
    I don't care about the traction light.... it's the constant pump running.
    I'll be changing the parts very soon.
     
    #16 Tim Jones, Feb 10, 2020
    Last edited: Feb 10, 2020
  17. ChapmanF

    ChapmanF Senior Member

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    The emoji you've used show up as "Er... what?" when I hover the mouse over.

    Does that mean you haven't played with the Gen 3 hill holder feature? It's in the owner's manual.
     
    #17 ChapmanF, Feb 10, 2020
  18. Tim Jones

    Tim Jones Senior Member

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    Never used it.....
     
    #18 Tim Jones, Feb 11, 2020
  19. PriFi

    PriFi Junior Member

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    Did you change the parts???
     
    #19 PriFi, Jul 5, 2020
  20. Tim Jones

    Tim Jones Senior Member

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    Yes.....
     
    #20 Tim Jones, Jul 6, 2020
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